Wahl Clipper Reviews 

Approx 3 years ago I purchased one of their massage units. After a period of time the insulation covering the electrical wire began to fray where the wire meets the unit. I contacted Wahl and wanted to send the unit back for a repair. They said the cost of a repair would be just about the same cost to purchase a new unit and provided me with the link to their website to purchase a new unit. I did. Now, the new unit, the replacement one has the exact same problem. I contacted Wahl and they want me to send the unit back to them for a repair at my expense. I offered to send them back the faulty unit if they provide pre paid postage. This item is downright dangerous to use. The bare electrical wire is exposed as the insulation around it frays. I cannot believe that such a dangerous product can be sold. I have appliances in my home which are twenty years old with the original wiring and in no way are the electric chords fraying. I am very disappointed in the fact that I have already purchased two of these units, both having the same problem and Wahl not making a replacement. Note - the units are purchased using FSA money and if I request FSA money again for the same item, my insurance carrier is going to raise a suspicious eyebrow or two and which time I will have to complete paperwork to justify purchase of the same item again, now the third time. However, I may take a more aggressive approach and alert the insurance carrier as to the repeated problem with this item offering the suggestion of having it removed from the approved list of supplies.

We bought the Clippers under a 5 year warranty 2.5 years ago . They have never charged properly.charge light constantly stays on even when you charge it for 6 hours or more. We have tolerated it for the past couple of years, but then last weekend when we went to cut my husband‘s hair, they cut out and would not recharge And I was halfway through cutting his hair it was an absolute nightmare situation.

I went only to use contact us form and It’s wrong that if you want to submit a claim they try to FORCE you to agree to receive other communications! You cannot submit until you said yes. It says …

“agree to receive other communications from Wahl UK.
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You cannot force consumers to be spammed to death by your company, poor wording & practice.

UPDATE today 19/5 I’ve managed to get someone to answer the phone now and I’ve opened a warranty claim and they said dispose of it and they will send a new one. If Wahl could work on their online experience they would get 5 stars.🌟

They sent a used and dirty clipper that was defective. Requests to ask for a replacement or refund went unanswered. This company is a fraud. Stay far away. Buy from Amazon or another supplier rather than directly from Wahl.com so you don't risk getting ripped off. What a disappointment of a company..

High quality clippers with good service from Wahl.

Held off on purchasing a trimmer from them due to price, and was just using scissors on my dog, which was taking way too long. Finally pulled the trigger and purchased one in November 2024. Only used once, since the dog was trimmed by a professional groomer after that. Went to use the trimmer again in January, and it does not charge, or work plugged in. Wahl asked me to send it to them, which I did, following all their instructions, and it's been silence since then. The package was confirmed received, but no one is able to give me any updates. Back to using scissors... until they refund or replace.

I recently had an issue with my Wahl KM Supera Cordless Clipper and had to return it due to a defect. The customer service team was very helpful and handled everything smoothly. Within just 2.5 weeks, I received a brand-new replacement. I really appreciate the fast and efficient service! Hopefully, this new device won’t have the same issue, but overall, I’m very satisfied with how Wahl handled the situation

Awful quality. Barely even work.

While I don't dispute others reviews, I've had to email Wahl twice due to faults with my clippers and twice they have been absolutely tremendous; quick to respond, polite and happy to exchange the faulty product - including one that's 2.5 years old, as their warranty is 5 years!!!

Useless. Quick to respond on here to make themselves look good. But ignore your emails!!!
Bad company

Couldn't get my dog clipper to cut. Took it to Acacia Ridge Qld service centre. The service person was very experienced and helpful. Received my clipper back like new and new blades. BEST SERVICE I HAVE EVER HAD ANYWHERE.

Saw a warring going out about the hand held pet trimmer heating up, even when powered off...must remove battery when not in use for safely...

The small dog clipper did not work after the second time. Product was not more than 2 months old. The small handheld AA battery operated not only stopped working but started to heat up, if I did not pick it up again to check could have had a potential fire started in my house, as the device and the battery got really hot after 5 minutes....company will not repair or replace for free, you have to pay to ship it to them, and waste your time

Oh 😱, it is unbelievable bad customer service. I am so shocked how she treated me, she yelled me. I was trying to confirm if this product comes with multiple calipers, and she is repeating herself and did not answer my question. She is saying Walmart doesn't allow sell this product, but I bought from Walmart. I asked supervisor, she said there is no available supervisor. She refused to connect me and she hanging up on me. I am super hungry, after been hanging up. She is so so so rude and I was so shocked and and speachless. She over talk me and I can't even finish my sentence. What is going on?

I bought the Wahl USA Stainless Steel Lithium-Ion Cordless Beard Trimmer for Men and loved it for about 8 months until one day it didn’t turn on. It didn’t charge either. I contacted customer service who told me the address to send it to (which I had to pay for) to be repaired. The customer service rep said “the turnaround for this type of repair is typically 2-3 days.” About a month later (and several phone calls) I finally received it. In my first attempt to use it, it wouldn’t turn off and was clearly defective. So I called back and the customer service rep (Nicole) said that l should receive the shipping label in the mail. Eight days later I called back to inquire about this mysterious shipping label and was assured that it was in the mail. When I asked why a shipping label would take so long to receive and if they could simply email me one, I was met with a nasty tone of voice and complete rudeness. She told me “the postal service will deliver it when they want to deliver it” and she took zero responsibility or made any kind of effort to make the customer feel better about a simple repair issue that had taken all summer to resolve. She is clearly in the wrong line of work.

Bought a Wahl Clipper that also included a small bottle of clipper oil, unpacking it from my bag I discover the whole bottle has emptied into my bag staining clothes that do not disappear with washing. The bottle was inside the case that followed the clipper, but it’s such soft plastic that it is not tight at all. Sent them a mail, received only an autoreply that they won’t help me. Stay clear of this brand, extremely unserious

simply terrible, terrible product, terrible customer service, terrible return policy,

I have been having some Motor problems on my dog grooming Wahl km10 clippers I sent back a few times to be serviced but it just kept shutting off I’m so happy with the company sent me out a brand new clipper I am very pleased and satisfied . Thanks Wahl

I purchased a Wahl hair trimmer , most of the combs were bent . the box claims a 60 mins runtime ,the instructions ( which are a joke ) claim only 45 mins .
The mains adaptor plug is difficult to plug in because the earth pin is too short so does not meet British Standards . How's it got a CE safety mark ?
I complained to Wahl but they have only acknowledged the comb problem . Yet more rubbish from China .

Truly appreciate your wonderful customer service...
Received a Wahl Clipper for Christmas, in trying to change a blade, I did something wrong & the head fell apart.
Wahl's Customer kindly sent me a new Bladeset at no cost
How wonderful
Thank You !

Scott Weissman
Florida USA

The cust service and the quality of the nose trimmer, responsive,affordable,great company