Walkboard 

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Rated 1 out of 5 stars

I wish there is an option for negative ratings. Even single star does not justify the worst service they provided. They totally damaged my dinning set and when I claimed (via Pacglobal their insurance... See more

Rated 5 out of 5 stars

Andre and Brandon were excellent! Professional, pleasant, clean. They knew what they were doing. They moved large items swiftly without a hitch. My perfectionist son-n-law was there to help and he was... See more

Rated 5 out of 5 stars

Walkboard is a good company based on our one time experience. They were available to online chat, someone called to work out details and someone followed up on the work afterwards. The guys, Victor F... See more

Rated 5 out of 5 stars

We moved from an apartment to a storage unit in Deerfield Beach, FL on December 19, 2019. The two guys who helped us are Javaro M and Stanley W. Both were excellent.....quick and careful, professio... See more

Company details

  1. Online Marketplace
  2. Media Company

Information provided by various external sources

The single platform for comparing and booking moving labor, containers and more!


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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Terrible service very poor response

I wish there is an option for negative ratings. Even single star does not justify the worst service they provided. They totally damaged my dinning set and when I claimed (via Pacglobal their insurance company) they said we will pay partially because you can still use it. Repeatedly I declined because it was brand new dinning set and requested them to bring me a new set. They said dispute should be done online at their website where they have auto decline settings. I dispute and after 2 mins one email comes that dispute is declined. They don't even explain any reason. Sent several emails and calls no response. Stay away if you do not want to damage your things during your move.

December 24, 2021
Unprompted review
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Rated 5 out of 5 stars

The best!!

This is my second time using Walkboard and both times I got paired with Corey. Let me tell you… this guy is a master of his craft. Punctual, personable, friendly, and professional. They are great and very helpful!

July 19, 2021
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Rated 5 out of 5 stars

Eric and Mark were outstanding

Eric and Mark were outstanding. They were extremely careful, worked well together, and very respectful of my things. They are great ambassadors for your company.

March 14, 2021
Rated 5 out of 5 stars

Best small moving service that we have…

Best small moving service that we have ever had! Friendly, professional, and efficient guys accomplished the job. I would highly recommend Walkboard. The price was definitely a great deal for the service I received.

March 11, 2021
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Rated 4 out of 5 stars

The process was very easy and…

The process was very easy and efficient. The two loaders arrived on time and were efficient in loading up the truck. One of the loaders was clearly very experienced and did a great job directing the work. The other loader was still very helpful but unfocused and required a lot of direction. Overall I am very happy with the support we received and would certainly use Walkboard again in the future!

March 2, 2021
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Rated 1 out of 5 stars

Absolutely terrible

Absolutely terrible! Worst moving experience EVER!!!!!
I scheduled a move on line and then confirmed with a salesperson over the phone. We were literally moving down the hall to a new condo. WE moved everything except the main large pieces. In the span of an 1 hour and 45 minutes they scratched my new hardwood floors, hit the wall, freshly painted walls and took a chunk out, forgot to hook up our washer/dryer, didn't hook the stacked washer together with dryer, and lastly ripped a hole in my new fabric couch. The movers said they would be back the next day to fix things. Then they no- showed. When we called to find out why, the lead mover PROMISED they would return the following day........7 days later, nothing. Completely went invisible!
******But here's the really bad and frustrating part. When I finally got a return call from Walkboard Management, BTW, it took 3 emails and 5 phone messages and 7 days to call me, he basically said he can't do anything because the movers are SUBCONTRACTED so he has no control. He did refund my $45.00 booking fee. BIG DEAL!
I have $500.00 in repair fees and a plumper service call because they also didn't hook up my washing machine. And I confirmed prior that they could do that.
Save your money and go with another moving company. The fact that the company does not stand behind there movers and basically say " sorry but I can't help you" is inexcusable!

December 28, 2020
Unprompted review
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Reply from Walkboard

Hi Kathy,

We are deeply saddened that you had a less than perfect experience. As we discussed, since you purchased labor only and no materials, you received an email with instructions for providing padding but unfortunately nothing was provided which makes flawless moving impossible even for the best movers. We stand by our crews who are best-in-class as evidenced by our best-in-industry ratings.

Rated 5 out of 5 stars

Cory and Kedar were fantastic

Cory and Kedar were fantastic! Worked very efficiently and very quickly! They are extremely hard working gentlemen. There is no way my husband and I could have done the job they did by ourselves. These two were very friendly, funny and so very helpful. We would highly recommend to anyone.

Thank you so much for all you did!
Tom and Maggie Lindner

December 11, 2020
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Rated 5 out of 5 stars

Highly recommend!!!

All three gentlemen (Shark, Kedar, Jaylen) were extremely professional and efficient!
I was pleasantly surprised when they took charge and worked diligently on the task at hand.

Hats off to all three of them! 👍

November 20, 2020

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