Wallspace UK Reviews 

210
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 109 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent craftsmanship of the wooden frames and note that the delivery service is exceptionally fast, punctual, and reliable. People also find the online ordering process straightforward and appreciate the careful packaging that ensures items arrive safely at their final destination. Some reviewers were not happy with occasional transit problems, noting that a few items arrived damaged or featured scratched protective perspex sheets. A few other people also felt that certain frame designs felt a bit flimsy or came with reflective glass that negatively affected the overall visual appeal.

What people talk about most

Quality

Clients share positive opinions on quality, frequently highlighting that products are well made with proper... See more

Service

Customers consistently note positive experiences with service, highlighting fast delivery, secure packaging,... See more

Order

Users describe positive interactions with order, highlighting that the process is straightforward and quick.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Well-made wooden frame that fitted my picture perfectly. I had originally paid about a third of the price on Amazon but the frame turned up broken as it was very shoddily made, I found the Wallspace w... See more

Rated 5 out of 5 stars

I used to be a framer and struggle with the quality of a lot of shop bought frames when I can't justify the cost of bespoke framing. Well, Wall space is the solution brilliant quality, speedy deliver... See more

Rated 5 out of 5 stars

I ordered 2 A3 frames with glass & mounts, and 4 A2 poster frames with perspex. I'm happy with all the frames. I did have an issue with the perspex on 2 of the A2 frames (visible scratches). I raised... See more

Rated 5 out of 5 stars

Ordering made simple. Great quality products. Sent out in a timely manner. The picture frame I ordered was a good quality decent wooden frame. I would thoroughly recommend wallspace. Was... See more


Company details

Information provided by various external sources

Buy quality wooden photo frames from one of the UK's leading manufacturers. Black Frames, White Frames, Solid Oak Frames - Whatever it is your framing, we're sure to have a frame that suits your needs.


Contact info

4.8

Excellent

TrustScore 5 out of 5

210 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 25% of negative reviews

Typically replies within 48 hours

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4.8

All reviews

(210)

107 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great frame!

My enquiry to Wallspace about a suitable frame was dealt with very quickly. The frame arrived well packaged and is perfect for my requirements.

June 5, 2025
Unprompted review
Rated 5 out of 5 stars

Lovely tidy frames

Very quick delivery. The frames are easy to use and look good. I have bought several as they match and my family photos are framed at last.

June 2, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent quality picture frames delivered next day at a great price

We wanted a picture frame for a nice piece of art that we had purchased. The frames were available in a standard or bespoke size with or without a border for next day delivery at a great quality and a very good price.
We were very impressed with the quality and the fast delivery service. Would thoroughly recommend this supplier and all their products are made in the UK.

May 19, 2025
Unprompted review
Rated 5 out of 5 stars

Lovely quality frames

Very pleased with the quality and appearance of the frames I ordered. They enhance the photos beautifully. Quick delivery too. Thank you 😊

May 15, 2025
Unprompted review
Rated 5 out of 5 stars

Five star for sure

Understood requirements unlike another company we ordered with and had to cancel because they couldn’t understand what we wanted! (20 x 16 mount for 16 x 12 picture 🙄). Arrived super quick and packaging was excellent. We are very pleased with our double mount and will definitely be ordering from Wallspace again! Highly recommended.

April 27, 2025
Unprompted review
Rated 5 out of 5 stars

A Superb Company!

Just received my 20x16 inch white frames from WallSpace. I am delighted with them. The service was five star, communication superb and the frames are perfect! Thank you.

April 2, 2025
Unprompted review
Rated 5 out of 5 stars

Really pleased with the whole service

Really pleased with the whole service. Easy to work out what you want, easy to order. Arrived very quickly.
Really good quality frames. 1 pre-sized, other bespoke with mounting. Look like they were professionally framed at great expense!
All round, would highly recommend.

April 3, 2025
Unprompted review
Rated 5 out of 5 stars

We didn't want expensive photo frames…

We didn't want expensive photo frames but the quality was still very good. The company kept us well informed on the progress of the order. We were very pleased with the frames and the service. Thank you

March 31, 2025
Unprompted review
Rated 5 out of 5 stars

All round very impressed

Extremely easy to order, good value, happy with the quality. It couldn't have been easier. I will certainly use again.

March 13, 2025
Unprompted review
Rated 1 out of 5 stars

Poor Quality Frame and Lack of Customer Support

Unfortunately, the frame I purchased arrived 1 cm expanded on each side, causing the frames to bend and making it impossible to use, which is quite disappointing. I reached out twice with images of the issue but have yet to receive a response. I had expected a more responsible approach to customer service.

February 24, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service from Wallspace UK

I haven’t used Wallspace UK before but I certainly will again and also be happy to recommend it to others.
I wanted a quality wooden frame without too high a price tag and the range of frames at Wallspace UK was excellent. I found the frame I wanted and from then on the ordering process was straightforward. The frame arrived promptly and as tracked. It was very well packaged and therefore the frame arrived in perfect condition. Excellent service and a super frame - thank you very much!!

February 3, 2025
Unprompted review

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