Warner Bros. UK Reviews 

Really poor all around. Must take the number one place for poor service.

Iv placed a ore order for a item.
1. No confirmation email.
2. Somehow spoke to someone who said they couldn’t find any details of mine.
3. I received a DVD ?
4. Tried contacting them, can’t find the telephone number, emails bounce back, the web form you have fill in, no reply. Tweeted them with no reply.

I will raise a claim with my card provider. Get my money back.

Do not order from them.

I was hesitant to order for here because of the low ratings, but I took a gamble and it paid off. Ordered the Supernatural boxset at 11pm on Monday and it arrived on Wednesday at 11am. Boxset was packaged well in a cardboard box with airbags inside and it came with a free framed poster. Would definitely use again

I pre-ordered 4 Funko Pops through WB Shop UK and once out of stock they cancelled 1 of them because "they couldn't take payment" even though they did for the other 3. Now I have a set 3 of 4 and they refuse to supply the 4th I PREORDERED. You should take payment at the time of the order, but that aside, just canceling a pre-order months later when the item is out of stock is ridiculous. This is why I pre-ordered it to ensure I got it. A customer can't guarantee the payment method is still valid whenever in the future you take payment. Nor if on that day there is still fund. That is why other retails let the customer know but DO NOT CANCEL THE PREORDER. So unprofessional how they treat customers.

Ordered the box set of Arrow series 1-8 Friday evening 8th January, received instant confirmation of order / account setup. Received email Tuesday 12th January confirming order had been shipped with estimated delivery of 2-3 working days. Order arrived today Friday 15th January within the advised timescales intact and complete. Having read the numerous negative feedbacks was concerned about my order but there was no need to be as personally couldn't fault the excellent service I have received. Will certainly use to order again.

I wish I had read the reviews before ordering.
Same as everyone else it seems. Product ordered and not arrived. Contacted through website and no response several times. We have all been scammed obviously.
Next step is to inform trading standards I suppose

terrible customer service.
my order from 24th december is still "awaiting dispatch", over 2 weeks now.
you cannot call these scammers, only write via their website and they dont contact you anyway.
avoid.

I ordered the Sopranos Blu-Ray Boxset on 19/12 and it arrived within 48 hours! Sensibly and sustainably packaged and the best price for this item on the market.

I can’t speak for others but my experience was first class. I almost didn’t buy this item from ‘shop.warnerbros.co.uk’ because of the negative reviews on Trust Pilot. Don’t believe everything you read. I ordered with a credit card via PayPal so I was happy in the knowledge that I could get my money back should there be an irreconcilable problem. Order away at peace...

10/10

Preordered something weeks ago, and the delivery information said that it would be delivered in time for Christmas. Order hasn’t even been shipped yet. Very disappointing as this was a Christmas present for somebody. Contacted the company but received no response. I’ve now contacted them to cancel my order and give me a full refund.. doubt I’ll get a response from that. Meanwhile I’ve ordered the same product from EMP. It’s not not going to get here by Christmas but at least I have confidence that it will actually be shipped. I’ll never order from them again and wish I’d read the reviews beforehand.

Took my money for pre-order 10 weeks ago, supposed to be despatched over 2 weeks ago but nothing. No phone number, daily chasing enquires go unanswered. Very, very angry, upset, frustrated and disappointed

Zero response to my emails concerning online product purchases. I find the website an underwhelming experience and rather mediocre for such a huge entity, very disappointing on all counts but hardly surprised to be honest. Their consumers are just not important enough I guess?

dont like your policies and the fact you support male domestic abuse. double standard enforcing company. you either fire them both or neither. but fireing the clear victim johnny Depp. i ain't watching any of your movies again or anything with amber heard in it. you should of fired amber.....

Warner Brothers supports violence against men.

Pro abuse, double standards unethical garbage company.

Men arent monsters!

Warner Bros supports abuse. Justice for Depp.

Justice for Deep👍👍👍👍👍
Male domestic violence is real
Equality is served only when it suites

Would leave 0 stars if possible. Shuning a man whos been domestically abused while continuing to work with the abuser. Disgusting. IF IT WAS THE WOMAN WHO WAS ABUSED YOU WOULD HAVE FIRED THE MAN.