Had a problem finding my order for a high value product. With no telephone number to contact anyone regarding my issue, I phoned the Stockport shop , I spoke to a lovely lady called Chelsea. She was... See more
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Ordered bracelet with free necklace which arrived today with Royal Mail but it should have been Saturday .its for my granddaughter so fingers crossed she’s going to like it .good price an good quality... See more
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Quick service thankyou but after sale service much to be desired. As this was a gift to my sister I wanted it to be sent to her so I put on the order her address but the website changed it to mine an... See more
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I always buy my jewellery from Warren james had some pieces for years never look any different. They are such good value for money. Thus was the first time ordered online but l would do it again. Good... See more
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Company details
About Warren James Jewellers
Written by the company
Warren James are the UK's largest independent jeweller with 212 shops nationwide. Established in 1979 and still family owned, we are absolutely passionate about jewellery AND amazing prices...
This passion drives our meticulous attention to detail, ensuring that every item is crafted with precision and care. We are dedicated to sourcing only the finest materials, bringing our customers jewellery that embodies elegance, sophistication, and durability. Our collections cater to all occasions, from engagements and weddings to everyday wear, allowing people to celebrate life’s special moments with pieces you'll treasure forever.
At Warren James we also pride ourselves on offering outstanding value. By cutting out middlemen and using volume to drive down operating costs, we are able to deliver exquisite jewellery at prices that are accessible to all. Don't just take out word for it - compare our prices for yourself!
This combination of quality, affordability, and heartfelt passion for jewellery has earned them the loyalty of countless customers, making Warren James Jewellers a trusted destination for those seeking timeless beauty and unmatched craftsmanship.
We welcome your feedback. We don't always get things right though, but we are real people trying our best. If you ever have an issue - contact us through the website if you ordered online, or one of our shops where over 1000 staff are waiting to assist. We'll do our best to put things right.
This passion drives our meticulous attention to detail, ensuring that every item is crafted with precision and care. We are dedicated to sourcing only the finest materials, bringing our customers jewellery that embodies elegance, sophistication, and durability. Our collections cater to all occasions, from engagements and weddings to everyday wear, allowing people to celebrate life’s special moments with pieces you'll treasure forever.
At Warren James we also pride ourselves on offering outstanding value. By cutting out middlemen and using volume to drive down operating costs, we are able to deliver exquisite jewellery at prices that are accessible to all. Don't just take out word for it - compare our prices for yourself!
This combination of quality, affordability, and heartfelt passion for jewellery has earned them the loyalty of countless customers, making Warren James Jewellers a trusted destination for those seeking timeless beauty and unmatched craftsmanship.
We welcome your feedback. We don't always get things right though, but we are real people trying our best. If you ever have an issue - contact us through the website if you ordered online, or one of our shops where over 1000 staff are waiting to assist. We'll do our best to put things right.
Contact info
Stockport, United Kingdom
- www.warrenjames.co.uk
4.2
Great
19K reviews
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Very fast efficient delivery
Very fast efficient delivery, great product choice and fantastic prices
August 13, 2026
Reply from Warren James Jewellers
Hi Peter,
Thanks a million for the 5⭐!
Take care,
Nicola
Really great delivered quickly and my…
Really great delivered quickly and my jewellery was beautiful
August 13, 2026
Reply from Warren James Jewellers
Hi Sharon,
Fast delivery and beautiful jewellery? That’s a sparkling success! 😉✨
All the best,
Nicola
Not next day delivery service if you pay for it
The earrings were stunning but was disappointed as I paid for next day delivery as was a gift for my mums birthday that day. They arrived 2 days later otherwise would be a 5 star rating .
August 4, 2026
Reply from Warren James Jewellers
Hi Dawn,
Thank you! 💖 Two things we love to hear: “absolutely love” and “great value”! 😉💍✨
All the best,
Nicola
Over all I was really happy with the…
Over all I was really happy with the gifts I brought,only thing that let the service down was when I placed the other I never got a confirmation email to say my order had been place,so I didn't have a track of if and when it would he coming.
August 13, 2026
Really lovely jewellery
Really lovely jewellery, when ordered it arrived so quick and packaged well.
August 13, 2026
Reply from Warren James Jewellers
Hi Deborah,
Yay! 🎉 Thanks for the 5⭐!
All the best,
Nicola
Reply from Warren James Jewellers
Hi Jasmine,
Thanks a million for the 5 stars! 🌟
All the best,
Nicola
Reply from Warren James Jewellers
Hi Samantha,
Five stars?! You’ve made our day! 🌈
All the best,
Nicola
No confirmation email was received
No confirmation email was received, delivery took 4 Weeks and packaging was very cheap and basic
August 12, 2026
quick delivery
quick delivery
lovely necklace and earrings which i bought as a birthday gift for myself
August 8, 2026
Reply from Warren James Jewellers
Hi Carol,
Treating yourself to a birthday gift is always a brilliant idea. We’re so happy you loved them, and that they arrived nice and quickly. Happy birthday to you! 🎂✨
Take care,
Nicola
Excellent product snd service
Easy ordering, well packaged and nicely packaged in box with gift bag. Excellent price for quality goods
August 8, 2026
Reply from Warren James Jewellers
Hi Diane,
A 5-star review has landed! ⭐🚀
All the best,
Nicola
Swift service and stunning pieces of…
Swift service and stunning pieces of jewellery. 10/10 😊
August 8, 2026
Reply from Warren James Jewellers
Hi Karen,
So glad you loved your pieces — thanks for choosing us! 🥰
All the best,
Nicola
Incredible experience
When I ordered the bracelet from Warren James I thought ouch with the price but shes 21 so its a special occasion and when it arrived I opened the beautiful box and I genuinely amazed at how absolutely beautiful it was. Will definitely be ordering more stuff. X
August 8, 2026
Reply from Warren James Jewellers
Hi Charlotte,
Thanks for the ⭐⭐⭐⭐⭐!
We’re so pleased that the bracelet turned out to be even more beautiful than you expected and made such a special 21st birthday extra special!
Take care,
Nicola
Reply from Warren James Jewellers
Hi Steve,
Over the moon? We'll take that as a five-star review.
All the best,
Nicola
Item was delivered without a suitable box…
Item was delivered without a suitable box to give as a gift.
No updates on delivery.
Will never use again!
Terrible!!!
August 10, 2026
Reply from Warren James Jewellers
Hi Gareth,
Our gift boxes and gift bags are available as optional extras, and this is clearly presented during the purchase process before the order is completed, allowing customers to select them if the item is intended as a gift. 🎁✨
We’re sorry you felt you didn’t receive enough delivery updates and appreciate your feedback.
Take care,
Nicola
Product is damaged
August 11, 2026
Reply from Warren James Jewellers
Hi Safwan,
Oh no! 😔 We’re sorry to hear your item arrived damaged. 💕 A member of our team has been in touch with you to get this sorted.
All the best,
Nicola
As a gift for my mother
As a gift for my mother, i ordered bracelet ( + free necklace) and earrings. On delivery, no earrings were included despite being itemised on packaging note. Disappointed that, despite raising this issue as a complaint yesterday, I've had neither an acknowledgement or a reply. Always thought WJ was good and decent value but first experience of buying on line will be my last.
August 10, 2026
Reply from Warren James Jewellers
Hi Craig,
We’re sorry to hear your order was incomplete and that you were disappointed with your experience. A member of our team has now been in touch with you regarding this and we hope we can get everything resolved for you. ✨
All the best,
Nicola
Gorgeous earings
Lovely earings which arrived on time as stated. Easy to insert and very comfortable.
August 7, 2026
Reply from Warren James Jewellers
Hi Angela,
Five stars?! You’ve made our day! 🌈
All the best,
Nicola
Very happy with pendant.
Very happy with pendant.. so pretty well maid prompt delivery
August 11, 2026
Reply from Warren James Jewellers
Hi Maggie,
Yay! 🎉 Thanks for the 5⭐!
All the best,
Nicola
Easy to use website prompt delivery…
Easy to use website prompt delivery item as described Happy customer
August 11, 2026
Reply from Warren James Jewellers
Hi Owen.
We ❤️ happy customers! Thanks for the 5⭐.
All the best,
Nicola
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