Ordered bracelet with free necklace which arrived today with Royal Mail but it should have been Saturday .its for my granddaughter so fingers crossed she’s going to like it .good price an good quality... See more
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Was looking for affordable pair of gold hoop earrings that were a decent size and came across Warren James Jewellers. I liked their range and prices and found not one, but two, pairs of gold hoop earr... See more
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When I ordered the bracelet from Warren James I thought ouch with the price but shes 21 so its a special occasion and when it arrived I opened the beautiful box and I genuinely amazed at how absolute... See more
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Hi ordered some stunning earings off the website. I'd never used their website before, I've always gone into a store. The process was very simply and they arrived a few days later. Great servic... See more
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Company details
About Warren James Jewellers
Written by the company
Warren James are the UK's largest independent jeweller with 212 shops nationwide. Established in 1979 and still family owned, we are absolutely passionate about jewellery AND amazing prices...
This passion drives our meticulous attention to detail, ensuring that every item is crafted with precision and care. We are dedicated to sourcing only the finest materials, bringing our customers jewellery that embodies elegance, sophistication, and durability. Our collections cater to all occasions, from engagements and weddings to everyday wear, allowing people to celebrate life’s special moments with pieces you'll treasure forever.
At Warren James we also pride ourselves on offering outstanding value. By cutting out middlemen and using volume to drive down operating costs, we are able to deliver exquisite jewellery at prices that are accessible to all. Don't just take out word for it - compare our prices for yourself!
This combination of quality, affordability, and heartfelt passion for jewellery has earned them the loyalty of countless customers, making Warren James Jewellers a trusted destination for those seeking timeless beauty and unmatched craftsmanship.
We welcome your feedback. We don't always get things right though, but we are real people trying our best. If you ever have an issue - contact us through the website if you ordered online, or one of our shops where over 1000 staff are waiting to assist. We'll do our best to put things right.
This passion drives our meticulous attention to detail, ensuring that every item is crafted with precision and care. We are dedicated to sourcing only the finest materials, bringing our customers jewellery that embodies elegance, sophistication, and durability. Our collections cater to all occasions, from engagements and weddings to everyday wear, allowing people to celebrate life’s special moments with pieces you'll treasure forever.
At Warren James we also pride ourselves on offering outstanding value. By cutting out middlemen and using volume to drive down operating costs, we are able to deliver exquisite jewellery at prices that are accessible to all. Don't just take out word for it - compare our prices for yourself!
This combination of quality, affordability, and heartfelt passion for jewellery has earned them the loyalty of countless customers, making Warren James Jewellers a trusted destination for those seeking timeless beauty and unmatched craftsmanship.
We welcome your feedback. We don't always get things right though, but we are real people trying our best. If you ever have an issue - contact us through the website if you ordered online, or one of our shops where over 1000 staff are waiting to assist. We'll do our best to put things right.
Contact info
Stockport, United Kingdom
- www.warrenjames.co.uk
4.2
Great
19K reviews
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Gorgeous earings
Lovely earings which arrived on time as stated. Easy to insert and very comfortable.
August 7, 2026
Reply from Warren James Jewellers
Hi Angela,
Five stars?! You’ve made our day! 🌈
All the best,
Nicola
Very happy with pendant.
Very happy with pendant.. so pretty well maid prompt delivery
August 11, 2026
Reply from Warren James Jewellers
Hi Maggie,
Yay! 🎉 Thanks for the 5⭐!
All the best,
Nicola
Easy to use website prompt delivery…
Easy to use website prompt delivery item as described Happy customer
August 11, 2026
Reply from Warren James Jewellers
Hi Owen.
We ❤️ happy customers! Thanks for the 5⭐.
All the best,
Nicola
Reply from Warren James Jewellers
Hi Barry,
We’re sorry your order took longer than expected. 💕 Apologies for the delay and any inconvenience caused. 📦✨
Take care,
Nicola
I placed an order for a ring over a…
I placed an order for a ring over a week ago, and received an order confirmation along with an expected delivery date. Since then I have received no communications whatsoever.
I have emailed on three separate occasions requesting an update on my order and have not received a single response or even an acknowledgement that my emails have been received. I also contacted the Stockport store, and was given an alternative email address to try, and unfortunately, that email has also gone unaswerred.
The ring was purchased for an important event soon. The lack of communication has caused considerable frustration and uncertainty. Whilst delays can happen, what is far less acceptable is the complete absence of customer service and the inability to obtain a simple update on an order. If Warren James read this, I would appreciate a prompt update regarding the status of the order. (11/8/26)
August 11, 2026
Unprompted review
Site so easy to use,items was well…
Site so easy to use,items was well packed and arrived quickly
August 10, 2026
Reply from Warren James Jewellers
Hi Audrey,
Five stars? We’ll take that! 🌟
All the best,
Nicola
Reply from Warren James Jewellers
Hi Rebecca,
Thanks for the 5⭐!
All the best,
Nicola
Good customer service
Fast delivery, well packed, product as described, excellent price.
August 11, 2026
Reply from Warren James Jewellers
Hi Susan,
Five stars? We’ll take that! 🌟
Take care,
Nicola
Lovely ring bought 1for daughter and…
Lovely ring bought 1for daughter and granddaughter
August 11, 2026
Reply from Warren James Jewellers
Hi Linda,
We love that you found the perfect ring for both your daughter and granddaughter — double the sparkle, double the smiles! ✨🥰
All the best,
Nicola
Reply from Warren James Jewellers
Hi Charlene,
Thanks a million for the 5 stars! We’re smiling way too hard right now 😄
All the best,
Nicola
Wasn't expecting it to be so small
Wasn't expecting it to be so small, very disappointed
August 10, 2026
Reply from Warren James Jewellers
Hi John,
All product measurements are provided on our website, along with images of the piece being worn by a model, to help give a better idea of the size and fit before ordering. ✨💎
All the best,
Nicola
Reply from Warren James Jewellers
Hi Kim,
Thanks for the 5 stars — we appreciate you!
All the best,
Nicola
Nothing percific to say everything is…
Nothing percific to say everything is ok delivered on time
August 11, 2026
Reply from Warren James Jewellers
Hi Benjamin,
Five stars? We’ll take that! 🌟
All the best,
Nicola
Great very happy with my gift
August 11, 2026
Reply from Warren James Jewellers
Hi Andrea,
We’re delighted you’re happy with your gift! 🎁✨
Take care,
Nicola
Reply from Warren James Jewellers
Hi,
We’re so glad you found our online service easy to use and your order arrived right on time! ✨
Take care,
Nicola
Was expecting a box that came with the…
Was expecting a box that came with the chain! Didn't realise that you had to pay extra for a box that's completely my bad. Then it got to the actual chain... It's tiny, really thin... I felt like I was misled.
August 7, 2026
Reply from Warren James Jewellers
Hi Lynn,
This review just earned a happy dance in the office 💃 Thanks so much!
Take care,
Nicola
Brilliant service from Jen
Brilliant service from Jen in the Chester store. Store clean and tidy, lovely displays. Jewellery great value for money.
Jen went above and beyond for us. It was our silver wedding anniversary and we bought a lovely ring for me but they didn't have my husband's ring size in stock. Jen gave us the code to order the ring online which we have received and it's fits perfectly.
August 7, 2026
Reply from Warren James Jewellers
Hi Lindsay,
We’re delighted Jen could go the extra mile and help make your silver anniversary extra special! 🥂✨
Take care,
Nicola
Beautifully made stunning design…
Beautifully made stunning design brought as a present and was thrilled
August 7, 2026
Reply from Warren James Jewellers
Hi Becky,
We’ll happily take that compliment! 😉✨
Take care,
Nicola
Reply from Warren James Jewellers
Hi Arran,
A returning customer and a recommendation — we’ll take that as a sparkling seal of approval! 😉💎
Take care,
Nicola
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