Warwick Estates Reviews 

Vinnie was so helpful in getting my account back up and running after I had trouble logging in. The whole process was so straightforward and easy to follow.
Thank-you Vinnie

Vincent, very helpful

Very helpful and went above and beyond to assist.

Emma Fleming was amazing....responsive, super helpful and very, very quick resolving my request.

I find this website very difficult to use but Dylan was a great help and very patient. He sent me an email with all the details I needed. However I did need CS again to work out how to change over to your different account details. It seems over complicated to me to have three separate accounts for one apartment. However I’ll set up the bank details and see how I go from there! In the meantime I request correspondence in the post.

Tracey - great Customer liason person
- experienced in the industry
- knowledgeable of the operational aspect of Warwick Estates and interactions with Apartment Owners
- emphatic and understanding of the customer issue
- resolution of issue and follow-up to ensure Apartment Owners satifaction

An all-round joyful & helpful person to deal with

Ashley was very helpful in suggesting a way forward with my query today.

Rita was very helpful and resolved my problem

quick and easy - Dylan was helpful

Rita was great - log-in problem solved

Thanks Tracey for your kind efforts and prompt response

Rita was Helpful and efficient and answered quickly

Natasha Tilcock is my super star. Warwick Estates are the new service providers for Granary Court CM6 1BN. I have been asking our last service provider five months to remove flytipping mattress and debris and nothing happened. Natasha arranged and dealt with it in five days. Thank you,very much appreciated 👏

I have experienced significant issues with communication and account handling.

Email notifications were not forwarded correctly after staff changes, and postal correspondence has been delayed - I received letters dated weeks earlier all at once.

Overall, the lack of timely, clear, and professional communication has caused unnecessary stress and delay.

Rita was really helpful with my query, followed up on her promise by keeping me informed. Rita went above and beyond and I am very impressed by her excellent customer support. Fantastic experience dealing with such a professional and helpful individual. Thank you Rita!

Dylan was very helpful and provided over the information I needed quickly, without any further delay.
Dylan seems very orgnaised and on top of his task list. Due to the fact there was no delays in obtaining the Fire Risk Assesment Dylan has great customer service skils. Well done Dylan!

Essentially, glorified con artists. Upped our service £400 (10% YoY) and still fail to deliver even basic window cleaning. We have also been fighting for years for a clear budget. Never buy a property managed by them.

NB: Response from Warwick is for PR. Having spent lots of time talking with them they have no answers and don’t ever conclude their actions.

Chelsea was very helpful in answering my query. It’s a nice service having the chat function on the portal, quick responses and a team that reassures you.

Awful estate management company!!! Never do anything at all for n the estate 🏡 s an absolute mess but very prompt taking money off everyone here

Rita Lawrence and Therese Armitage in the Customer Care Team at Warwick Estates were both a great help to me today in confirming the service charge payment arrangements for the flat I have recently purchased. They both confirmed the information I needed very quickly and accurately. Thanks Rita and Therese. Simon