I emailed customer care regarding missing service charge invoices. My email was dealt with by Vinnie who replied quickly and provided the invoices. I also asked about ground rent as the company that w... See more
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Plainly put, we want our customers to experience a personalised service which leaves them in no doubt that their property management needs are at the top of our agenda. Our service is built on a recognition of the importance of technology and how it can enhance processes and increase efficiency from one element of property management to the other.
Contact info
One Station Approach, CM20 2FB, Harlow, United States
- 01279 957400
- hello@we-pm.co.uk
- www.warwickestates.net
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
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Reply from Warwick Estates
Great service
Warwick Estates has been servicing our development for many years. I want to sincerely thank the property manager Kathryne and her team for their diligent support.

Reply from Warwick Estates
Claire Lawrence was very responsive and…
Claire Lawrence was very responsive and helpful. Sorted out my problem straight away.

Reply from Warwick Estates
Warning - Don't allow them to manage very mess admin..
Their record keeping and accounts are not up to a professional standard. For years we have been repeatedly charged for things they should not have billed us for, and each time we have had to chase and remind them to correct their own errors — this should not be the responsibility of the leaseholder.
Most recently, we raised a formal complaint regarding a late charge that was completely unjustified due to their poor communication. This is simply not acceptable from a property management company.
Our biggest piece of advice to anyone dealing with Warwick Estates: do not rely on them to keep accurate records. Keep your own backups of every invoice, email and payment — you will need them.
We are glad to be moving on and would strongly warn anyone considering signing up with them to think very carefully before doing so.

Reply from Warwick Estates
Super friendly and very helpful
Super friendly and very helpful.
Ashley sorted out everything I needed quickly and easier.
Highly recommend

Reply from Warwick Estates
Good and Quick services from Warwick…
Good and Quick services from Warwick Estates
Thank you very for good and quick services from Warwick Estates, especially Ashley Simpson, she is helpful and responds quickly to my query.
Thank you very much

Reply from Warwick Estates
Claire Lawrence immediately responded…
Claire Lawrence immediately responded to my query and got back to me as she said she would, to confirm further details.Excellent service.

Reply from Warwick Estates
New bank details
Ashley easily explained the process of changing bank details for standing orders. Thank you.

Reply from Warwick Estates
Rita - 5 stars
Had a query, spoke to Rita, query was solved. Thank you, Rita!

Reply from Warwick Estates
Outstanding manager
Michelle Clargo, the senior property manager at Warwick Estates is outstanding in her work ethic. She responds promptly and fully to any questions. Dare I say it she is a one off in the world where people don’t bother to reply or fob you off. An absolute credit to Warwick Estates.

Reply from Warwick Estates
Great Customer Service and Care
Rita was empathetic and professional and tried with great earnest to help me with my issue with our account. This matter has now been resolved to our satisfaction and as agree with Rita

Reply from Warwick Estates
Tracy was very helpful and explained…
Tracy was very helpful and explained the process understandably

Reply from Warwick Estates
Emma had provided an Excellent customer…
Emma had provided an Excellent customer care service, and dealing with my questions swiftly! Mary

Reply from Warwick Estates
Confirmation of bank details
Query dealt with quickly and efficiently by Claire Lawrence

Reply from Warwick Estates
Warwick Estates: Excellent customer service & support
Went online and chatted to Nadia with a few questions. She was extremely helpful and not to mention very courteous and patient, and guided me through everything I needed to do. Excellent customer service and support, very impressed - a lot of companies could learn from this!

Reply from Warwick Estates
minor enquiry.
had a minor enquiry.
The chat function was very quite simple and easy to interface with.
Dylan the chap at the other end was super helpful and efficient.
Overall a great experience.

Reply from Warwick Estates
Online chat customer service with…
Online chat customer service with Claire Lawrence was easy, and she gave me all the information I needed.

Reply from Warwick Estates
Live chat was quick and easy to use!
Had a query following a house sale and used the live chat function - really easy to use, very quick response and the representative, Claire Lawrence was fantastic at reassuring me. Great customer service and easy to deal with

Reply from Warwick Estates
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