Washware Essentials Reviews 3

TrustScore 4 out of 5

3.9

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Company details

  1. Bathroom Supply Store
  2. Bathroom Remodeler
  3. Kitchen Supply Store
  4. Plumbing Supply Store

Information provided by various external sources

Suppliers of stainless steel sanitary ware, washroom accessories, drinking fountains, wash troughs. Full range of equipement and products to help fit out your wash room. https://www.washwareessentials.co.uk


Contact info

3.9

Great

TrustScore 4 out of 5

3 reviews

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Rated 3 out of 5 stars

Repellent attitude

A misunderstanding by this company – whether intentional or accidental, I cannot tell – will force me to take repeat business elsewhere. A rather objectionable stance by a known equipment supplier.

October 10, 2024
Unprompted review
Washware Essentials logo

Reply from Washware Essentials

Thank you for the review. You purchased a countertop waste flap on 7th February 2017 and requested a replacement spring on 29th May 2019. This was unfortunately not possible as it is an integral spring which cannot be changed and the item was out of warranty. 5 years later on 7th October 2024 you requested details on warranty and whether our new units would fit in the same size hole because you wanted to purchase another item. We explained we couldn't guarantee the new units we supply would fit in the same size hole but we advised where a replacement could be purchased which would fit in the same size hole. I'm puzzled by what the misunderstanding is / was or the objectionable stance. Thank you again for the review.

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