Waylands Reviews 

I recently made the transition from a diesel Mercedes to an all-electric Volvo, which was a huge decision for me. I had spent most of this year researching and looking at different makes of electric cars, so I wanted to make sure I was making the right choice.

My son lives in Bristol and told me about the Volvo garage, so we decided to have a look. I was greeted by a very pleasant young lady, who then introduced me to Jon Green.

Jon was extremely pleasant, approachable and informative. He took the time to explain everything about the car I was interested in and, in particular, the lease deal. He was very easy to talk to and answered all my questions clearly. I felt so comfortable with him that I made my decision there and then — something I certainly wasn't expecting to do that day!

While I was waiting for my new car, Jon was always responsive whenever I had any concerns or questions. On 15th August, he also made the handover of the car very smooth and completely stress-free.

It was a real pleasure to meet Jon, and I couldn't be happier with my new Volvo. I would highly recommend Jon to anyone looking for a new car. His friendly, professional and helpful approach made the whole experience a pleasure.

The pick up of my vehicle was on time and conducted by an extremely friendly, informative and courteous gentleman (Phil). I was notified of my car’s safe arrival at the garage. I was again notified when the service was complete and the outcome and when the car would be delivered home. The car was delivered home by Phil in a gleaming state. What excellent service.

I purchased a 2026 XC40 Ultra and dealt with Jed Lisiecki in Reading. He was a pleasure to deal with and he quickly answered any queries I had. We were coming across from NI to collect the car, so it was important that we knew exactly what the car was like. Jed took a very detailed video and sent it to me within an hour of my first query about the car. Buying the car was a great experience from beginning to end, thanks to Jed. I made a point of only dealing with Jed when I made the final purchase.

Our experience with Waylands Reading was outstanding. From start to finish, we received excellent service and clear, detailed advice from Mr. Jed Lisiecki. He made us feel completely at ease, focusing not just on selling us a car, but on ensuring that the 2023 Volvo XC40 was the right choice for our family's needs. His professionalism, honesty, and attention to detail gave us complete confidence in our purchase. Jed is a fantastic salesperson, and we highly recommend both him and Waylands Reading.

Our car went in for its annual service today at Waylands Oxford and was collected by Phil. Great communication, collected promptly, and returned all clean and shiny. Excellent service, thank you.

Harry very friendly & polite. Thanks Harry😀

After booking a test drive at Waylands Honda, Cribbs Causeway, Bristol for a test drive of a Honda E.....Arrived after a 30 mile drive out only to be told that a test drive was impossible unless we agreed to buy the vehicle first....What's the point booking a test drive, spending 1.5Hrs driving to get this terrible behaviour.....Emailed Simon Bishop GM as well

We had a superb experience with Jed at Waylands Volvo Reading - we bought an XC90 that ticked all of our boxes, all thanks to Jed!

Jed was professional, informative, and happy to answer any question! His knowledge of the cars and Volvo was outstanding, and his personal approach of getting to know us made the experience so much more enjoyable.

Jed really made the experience for us, and we are so pleased with our car.

This is the second time Phil has collected and returned my car, as before done with a smile 😁

Recently purchased a 1yr old XC40 from Waylands Bristol. Having had encounters with various salespeople across various other businesses in the proceeding months during our research on a new car, meeting Tom at Waylands was refreshing. He gauged what information we wanted and gave us it so we could decide what best suited, even giving advice on certain things that probably weren't worth it. Obviously the business strategy is for the long-game of repeat custom, over trying up upsell at every opportunity.

I don't think I have ever met a salesman as knowledgeable and helpful as Jed at Waylands Volvo in Reading.

Great car collected and returned to me same day by a lovey guy called Harry. Very friendly and nothing was too much trouble! The service team were also helpful and sorted things to fit around my needs

I would recommend Waylands Cambridge Garage to friends and family because the service is outstanding. All the staff were professional, friendly & had great knowledge, especially Adam. One of the best garages ive purchased from.

Phil at Oxford Volvo collected my car for its health check and delivered it back a couple of days later. He was very pleasant and helpful

Excellent experience. Good car, knowledgeable staff, reasonable price for good quality used car

Phil collected my car as agreed first thing in the morning. He was friendly and efficient.
Emma from the service team, dealt with me throughout the day, and kept me updated. She was very polite, knowledgeable, and friendly.
And at the end of the day, Phil returned my car- and again he was polite, friendly and had a little chat, as he also has a background working with Volvo’s.
Overall, a positive experience.

Harry collected and delivered my car. Was thorough in explaining everything. Service done as expected and brought back promptly

Superb service from Stephen Pye, thank you.

Thanks to Lee and Marek for making our holiday in Cornwall happen. Both went above and beyond to get our car back on the road after an en route early morning engine fault. Thank you from sunny Cornwall.

I have called and left messages in an attempt to put my car in for a service 3 times; twice leaving messages and the 3rd a telephone message all over 3 working days - no response!