Fast accurate and fine delivery of fragile goods. The selling company I bought from did not deliver all items. The WbrinQ transporters reported this to me accurately and with a picture, asking me... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Horrible service. I’ve been waiting for my order for over two weeks now, and this is urgent because it’s food for my pet. I’ve been told five times that it would arrive “tomorrow,” yet nothing has com... See more
Above and beyond. I made a mistake with an reorder, accepting an incorrect delivery address (next, next, next - you know how it works). WebrinQ driver delivers correctly to the "wrong" address.... See more
Everything was great and it was very nice to be able to follow the delivery and even a possibility to contact the driver if needed. The planned schedule could not be held, but since it was the last d... See more
Company replied
Company details
Written by the company
WebrinQ er en forbrugercentreret first- og last-mile-virksomhed, der forenkler måden, mennesker handler og modtager deres varer på. Vores mission er at gøre last mile-levering mere effektiv, bæredygtig og kundevenlig – både inden for B2B og B2C. Vi specialiserer os i at levere innovative leveringsløsninger, der optimerer logistikken hele vejen til din dør, samtidig med at vi reducerer transportens CO₂-aftryk. Vores team består af eksperter inden for logistik, teknologi og kundeservice, som arbejder tæt sammen for at sikre den bedst mulige oplevelse. Vi udvikler og tilpasser os løbende for at imødekomme vores kunders skiftende behov, og vi er stolte af at gå forrest i udviklingen af fremtidens last mile-levering.
Contact info
Kristinehøj 17, 2770, Kastrup, Denmark
- +4560555550
- support@webrinq.com
- www.webrinq.com
4.2
Great
603 reviews
Replied to 81% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fast accurate and fine delivery of…
Fast accurate and fine delivery of fragile goods.
The selling company I bought from did not deliver all items.
The WbrinQ transporters reported this to me accurately and with a picture, asking me to contact the sellers.
I find that to be good service!
March 31, 2026
Unprompted review
Advertisement
It took a week to deliver
It took a week to deliver. They left the parcel outside without ringing tie bell.
March 30, 2026
Unprompted review
Reply from WebrinQ
Hi Erik,
Thank you for your message – and we sincerely apologize for the repeated delays you have experienced.
In some cases, delays may occur if the webshop has not yet been able to hand over the parcel to us in time, which can unfortunately affect the delivery schedule.
That being said, we fully understand how frustrating it is with multiple postponements, and this is certainly not the experience we aim to provide.
We are continuously working to improve our communication and planning to avoid situations like this in the future.
Kind regards,
WebrinQ Customer Service
The package was not delivered at our…
The package was not delivered at our door on the third floor, but at the bottom of the staircase.
March 19, 2026
Unprompted review
Perfect delivery service 👍
March 12, 2026
Unprompted review
Nice tracking update
Nice tracking update. Excellent and friendly delivery
March 12, 2026
Unprompted review
Advertisement
Delivered as promised.
March 10, 2026
Unprompted review
Reply from WebrinQ
Hi Kim,
Thank you very much for your kind review.
We’re really happy to hear that you had a great delivery experience. It means a lot to us.
Have a very nice day.
Kind regards,
Kenneth from WebrinQ
Was delivered fast and in perfect…
Was delivered fast and in perfect condicition, so if it had been left under a roof (carport) I would give 5 stars
March 3, 2026
Unprompted review
Reply from WebrinQ
Hi Lisbeth,
Thank you very much for your review.
We’re glad to hear that your parcel was delivered quickly and in perfect condition. At the same time, we appreciate your feedback regarding the placement of the parcel. We always aim to follow delivery instructions as closely as possible, and your review helps us improve our service.
Thank you for sharing your experience with us.
I wish you a very nice day.
Kind regards,
Kenneth from WebrinQ
They updated delivery times on the…
They updated delivery times on the link, I was not in a hurry to get the package so no fuss, I knew it was on ita way and that was all i needed to know.
Delivered to the door and with a smile: what more can one want?
5 stars, will use again.
March 3, 2026
Unprompted review
Reply from WebrinQ
Hi Ryan,
Thank you very much for the lovely review.
We’re really happy to hear that the delivery updates through the tracking link worked well for you and that you felt informed along the way. It’s also great to hear that the parcel was delivered to your door with a smile.
Thank you for sharing your experience with us, Ryan. We truly appreciate the 5 stars and look forward to delivering for you again.
I wish you a very nice day.
Kind regards,
Kenneth from WebrinQ
Advertisement
Reply from WebrinQ
Hej Lisbeth,
Mange tak for din fine anmeldelse.
Det glæder os at høre, at leveringen skete som aftalt, og at tidspunktet passede helt perfekt. Det betyder meget for os, at leveringen fungerer præcis som planlagt.
Tak fordi du delte din oplevelse med os.
Jeg ønsker dig en rigtig god dag.
De bedste hilsner,
Kenneth fra WebrinQ
Super delivery
March 3, 2026
Unprompted review
Reply from WebrinQ
Hi Mogens,
Thank you very much for the lovely review.
We are very happy that we were able to give you a good experience and a super delivery. It means a lot to us.
Thank you for sharing your experience with us, Mogens.
I wish you a very nice day.
Best regards,
Kenneth from WebrinQ
I had a great experience
I had a great experience! My parcel came the day I was informed it would and the driver put it in the garage as I asked them to do🙏
February 27, 2026
Unprompted review
Reply from WebrinQ
Hi Line,
Thank you for your kind feedback!
We’re delighted to hear that you had a great experience and that your parcel arrived on the expected day. It’s also great to know the driver followed your delivery instructions and placed the parcel in the garage as requested.
We really appreciate you taking the time to share your experience.
I wish you a great day.
Bets regards,
Kenneth from WebrinQ
Perfect experience
Perfect experience, kind and polite delivery man. Very useful app so i knew when to be home in time for my order to arrive
February 26, 2026
Unprompted review
Reply from WebrinQ
Hej Anita
Thank you so much for your feedback!
We’re really happy to hear you had a perfect experience and that our driver made your delivery great. We’ll be sure to pass along your kind words. It’s also great to know the app helped you plan your time and be home right when your package arrived.
We truly appreciate you taking the time to share this, and we look forward to deliver your packages again soon.
Best regards,
Kenneth from WebrinQ
Advertisement
Super fast dilivery
Super fast dilivery. Great tracking service. And the driver was very friendly and polite.
February 25, 2026
Unprompted review
Reply from WebrinQ
Hej Sashia,
Thank you so much for your kind review!
We’re really happy to hear that you experienced a super fast delivery and enjoyed the tracking service. It’s important to us that you feel informed and confident every step of the way.
And we’re especially pleased to hear your kind words about the driver. We’ll make sure to pass that along. It means a lot to our team.
Thank you for taking the time to share your experience!
Best regards,
Kenneth from WebrinQ
Extremely user ftiendly
Detailed information about time of delivery, with view of vans progress. And delivery on time!
February 24, 2026
Unprompted review
Reply from WebrinQ
Hi Søren,
Thank you so much for your wonderful review!
We’re truly happy to hear that you found the experience extremely user-friendly. Knowing exactly when your delivery will arrive
And of course, we’re especially glad that everything arrived on time!
Thank you for taking the time to share your experience with us.
Wishing you a Great Day.
Best regards,
Kenneth from WebrinQ
Right on time
Right on time, in the middle of a 1 hour window, that’s impressive and the driver was very polite. Perfect. I’m missing one package out of 4 though??
February 19, 2026
Unprompted review
Reply from WebrinQ
Hi Frank,
Thank you so much for your review!
We’re really happy to hear that the delivery arrived right on time and right in the middle of the one-hour window, that’s great to hear. We truly appreciate your kind words about the driver as well.
We’re also glad that you’ve now received the last package and that everything has arrived safely in the end.
Thank you for taking the time to share your experience with us.
I wish you a very great day.
Best regards,
Kenneth from WebrinQ
The best delivery ever
The best delivery ever! Good informations and a possibility to write to the driver. Thank you!
February 18, 2026
Unprompted review
Reply from WebrinQ
Hi Vibeke,
Thank you very much for your review.
We’re truly happy to hear that you experienced clear and helpful information throughout the entire delivery.
The possibility to message the driver directly is a feature we’re very proud of, so we’re especially glad to hear that you found it useful.
We would also like to thank you for choosing us and for taking the time to share your experience. It really means a lot to us.
Wishing you a very nice day, Vibeke.
Best regards,
Kenneth from WebrinQ
Advertisement
Fine
Fine, easey to follow, quick. Only minus was, that they did not put the box behind the house as agreed upon - but they put it under a car roof, where everybody could see the box from public road.
February 18, 2026
Unprompted review
Reply from WebrinQ
Hi Bo,
Thank you very much for your honest review.
We’re really glad to hear that you found the delivery easy to follow and quick. That is what we strive for.
At the same time, we truly appreciate you pointing out that the box wasn’t placed behind the house as agreed.
We completely understand your concern about visibility from the public road. That’s important feedback, and we’ll make sure to pass it on internally so we can improve and avoid similar situations in the future.
Thank you for taking the time to share both the positive and the constructive feedback. We genuinely value it.
Best regards,
Kenneth from WebrinQ
Perfect information and service
Perfect information and service
about the deliver .
Thank You
February 17, 2026
Unprompted review
Reply from WebrinQ
Hi Benny,
Thank you very much for your review.
We’re truly happy to hear that you experienced clear and helpful information throughout the entire delivery. We know how important it is to be able to follow the process and feel updated every step of the way.
We wanna say thank you for choosing os and also for taking the time to share your experience with us. It means a lot to us.
Wishing you a very nice day, Benny.
Best regards,
Kenneth from WebrinQ
Reply from WebrinQ
Hi Jorge,
Thank you very much for the lovely review.
We’re really happy that we could give you a great experience and that you experienced the delivery as perfect. It means a lot to us. We’re also pleased that we were able to provide another precise delivery for you – just like last time.
Thank you for sharing your experience with us, Jorge.
Wishing you a very nice day.
Best regards,
Kenneth from WebrinQ
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.