Webroots ability to scan and protect without using up system memory is a good benefit. You don't ever experience the bog down like other antivirus software. It works along side the microsoft protecti... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Ive used Webroot for the past several years and found it to be a wonderful security program. I am currently having issues with a McFadden virus that just can't seem to get rid of...until I asked Googl... See more
Company replied
Webroot protects my laptop from viruses and malware. It also optimizes my laptop so it runs better. Part of Webroot also protects my identity and lets me know if there is anything that needs to be tak... See more
Company replied
I had a phone conversation with a Webroot Rep. several years ago. He patiently listens to my rant about the stressful changes that the rapid changes in technology put on senior who are not computer li... See more
Company replied
Company details
- #154 of 354 best companies in Software Company
- #5 of 10 best companies in Computer Security Service
Written by the company
Webroot, an OpenText company, is a global leader in modern cybersecurity, pioneering cloud-based, AI-driven protection that keeps individuals and families safe from today’s most sophisticated digital threats. We were the first to harness the cloud and artificial intelligence to stop zero-day attacks in real time, and thanks to its cloud-native architecture, Webroot can detect and block threats even before they ever reach your computer. Our technology continues to evolve to secure your devices, identity, privacy, and data everywhere you go.
Contact info
385 Interlocken Crescent #800, 80021, Broomfield, United States
- https://www.webroot.com/about/contact-us/
- www.webroot.com
4.4
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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it keeps on top of my systems…
it keeps on top of my systems performance and takes care of many of the abnormalities that occur.
May 1, 2026
Reply from Webroot
Thank you for the great feedback! We're glad to hear Webroot is helping keep your system running smoothly and addressing issues before they become bigger problems.
The Webroot Team
Allowed me to purchase more than one…
Allowed me to purchase more than one subscription for the same program. Now I am having a difficult time removing similar items. Also sends me emails to subscribe to subscriptions I already have!
July 1, 2026
Reply from Webroot
Thank you for the great feedback! We're glad to hear your network has remained secure and that Webroot has helped you stay protected from online threats.
**The Webroot Team**
No problems, no issues
I have been with this company for over 20 years after hearing about it from the IT section when I was working in the UK. I'm now in Canada and I've never had a problem. All I can say!!!
July 1, 2026
Reply from Webroot
Thank you for your incredible loyalty and for trusting Webroot for over 20 years! We're honored that a recommendation from your IT team led to a relationship that has continued from the UK to Canada. Hearing that you've enjoyed decades of trouble-free protection is the highest compliment we could receive. We truly appreciate your continued trust and support.
The Webroot Team
I assume I'm well protected
I assume I'm well protected. Haven't noticed anything; plus, I like the fact that I don't have to update the virus/malware data stores, or the software.
June 30, 2026
Reply from Webroot
Thank you for the great feedback! We're glad you appreciate Webroot's cloud-based approach, which helps keep your protection up to date automatically without requiring constant updates or maintenance on your part. When everything runs smoothly and stays out of the way, that's exactly the experience we're aiming to provide.
The Webroot Team
I never had a luck to install your app…
I never had a luck to install your app but I got charged for it !!! No apology !
I used webroot for years with no problem but now a wery bad surprise.
Sorry but your website keeps crashing
& no apologies!? I do reviews for lots of
Product but usually ( good ones )
Sorry @ this time I couldn't!
I build P.C.for decades with very little
Problems ! Another problem is you don't
Even noticed that your website crashed
For month!?. Sorry, very sorry.i loved your app before close to a decade but not anymore 😮💨😟even now your site won't let me set the date below !!!!!!
December 11, 2025
Reply from Webroot
Thank you for sharing your experience. We're very sorry to hear about the difficulties you encountered with the installation, the charge to your account, and the issues you experienced with our website. We understand how frustrating that must have been, especially after being a loyal Webroot customer for so many years.
This is not the experience we want for our customers. We'd appreciate the opportunity to review your account and better understand what happened. If you need assistance accessing your subscription or downloading your software, please sign in to your account at https://www.webroot.com/us/en/home/accounts or contact our support team for assistance.
Thank you for bringing these concerns to our attention.
The Webroot Team
Happy with webroot protection
I have not had any problems with security on any of my devices.
June 30, 2026
Reply from Webroot
We're happy to hear you haven't experienced any security issues with your devices. We appreciate your positive feedback!
The Webroot Team
When I call I get a real person
When I call I get a real person. This is so important for me.
June 1, 2026
Reply from Webroot
Thank you for the great feedback! We're pleased to hear that being able to speak with a real person when you need help makes a difference. Providing accessible, human support is something we take pride in.
The Webroot Team
I get spam from webroot asking me to…
I get spam from webroot asking me to sign up for things not in webroot
June 30, 2026
Reply from Webroot
Thank you for your feedback.
We're sorry to hear the promotional emails have been frustrating. Some communications highlight optional products and services like Webroot PC Optimizer, Secure VPN or Carbonite Backup that add another layer of protection for your hardware, your personal information and data, but we understand that not every offer will be relevant to every customer.
We appreciate you sharing your perspective as we continue working to improve the customer experience.
The Webroot Team
Webroot is keeping my laptop safe from…
Webroot is keeping my laptop safe from scams and virus.
June 30, 2026
Reply from Webroot
Thanks for the great feedback! We're glad Webroot is helping keep your laptop protected from scams, viruses, and other online threats.
If you haven't already, be sure to take advantage of Webroot Mobile Security, which helps protect your phone from text message scams, monitors for data breaches involving your information, and scans for malicious apps.
The Webroot Team
Reply from Webroot
We're happy to hear that you are satisfied with our service.
We appreciate your positive feedback!
The Webroot Team
Feel comfortable with Webroot…
Feel comfortable with Webroot protecting my computer and files from threats!
June 30, 2026
Reply from Webroot
We're so glad to hear you feel secure with our protection for your computer and files! Thank you for your positive feedback.
The Webroot Team
A very helpful agent helped me with muy…
A very helpful agent helped me with muy process.
June 16, 2026
Reply from Webroot
We are so glad to hear that our team was able to provide you with such helpful assistance during your process. We appreciate your kind words!
The Webroot Team
Webroot protects my laptop from viruses…
Webroot protects my laptop from viruses and malware. It also optimizes my laptop so it runs better. Part of Webroot also protects my identity and lets me know if there is anything that needs to be taken care of such as weak passwords. I recommend Webroot to anyone wanting to use a computer without worry.
June 24, 2026
Reply from Webroot
We are so happy to hear that our product is effectively protecting your laptop from viruses and malware, and optimizing its performance. It's wonderful to know that our identity protection features, including weak password alerts, provide you with peace of mind. We appreciate you recommending our product for a worry-free computing experience.
The Webroot Team
Webroot's email updates are timely and…
Webroot's email updates are timely and keep me informed of upcoming events.
June 1, 2026
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