Webroots ability to scan and protect without using up system memory is a good benefit. You don't ever experience the bog down like other antivirus software. It works along side the microsoft protecti... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Ive used Webroot for the past several years and found it to be a wonderful security program. I am currently having issues with a McFadden virus that just can't seem to get rid of...until I asked Googl... See more
Company replied
Webroot protects my laptop from viruses and malware. It also optimizes my laptop so it runs better. Part of Webroot also protects my identity and lets me know if there is anything that needs to be tak... See more
Company replied
I had a phone conversation with a Webroot Rep. several years ago. He patiently listens to my rant about the stressful changes that the rapid changes in technology put on senior who are not computer li... See more
Company replied
Company details
- #150 of 352 best companies in Software Company
- #5 of 11 best companies in Computer Security Service
Written by the company
Webroot, an OpenText company, is a global leader in modern cybersecurity, pioneering cloud-based, AI-driven protection that keeps individuals and families safe from today’s most sophisticated digital threats. We were the first to harness the cloud and artificial intelligence to stop zero-day attacks in real time, and thanks to its cloud-native architecture, Webroot can detect and block threats even before they ever reach your computer. Our technology continues to evolve to secure your devices, identity, privacy, and data everywhere you go.
Contact info
385 Interlocken Crescent #800, 80021, Broomfield, United States
- https://www.webroot.com/about/contact-us/
- www.webroot.com
4.4
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Webroot seemed to work well
Webroot seemed to work well. It came with a new computer and continued even after I couldn't get the renewal to work
June 27, 2026
Reply from Webroot
Thank you for your feedback! We're glad to hear Webroot provided reliable protection on your computer. We're sorry you experienced difficulty with the renewal process. If you ever decide to return, you can manage your subscription and downloads through your Webroot account at https://www.webroot.com/us/en/home/accounts.
The Webroot Team
Seems like good protection for a fair price
Seems like good protection for a reasonable price, and they don't pop up on my screen 10x/hour to tell me what they're doing.
June 27, 2026
Reply from Webroot
Thank you for the great feedback! We're glad to hear you're getting reliable protection and appreciate Webroot's quiet, unobtrusive approach. Providing strong security without constantly interrupting your day is exactly the experience we strive to deliver.
**The Webroot Team**
n o problems
June 27, 2026
Difficult to navigate website.
June 28, 2026
Reply from Webroot
Thank you for your feedback. We're sorry to hear you found the website difficult to navigate. Your comments are appreciated and help us identify opportunities to improve the customer experience.
The Webroot Team
Webroot has always been great good to…
Webroot has always been great good to work with and good service until the price got so high.
June 27, 2026
We have used Webroot for many years
We have used Webroot for many years and through several generations of pcs and been happy with their service. We've recently added it to another device as well.
June 27, 2026
Reply from Webroot
Thanks for the great review. We're happy that your using our protection on different devices.
In case you haven't tried it yet, our mobile app now includes text scam protection, data breach monitoring, safe browsing and more!
i trust Webroot to check my computer
June 27, 2026
I am a senior citizen who signed up a…
I am a senior citizen who signed up a company that could protect my internet. I have used Webroot for years with no problems, which must mean they have protected my computer. I don’t know how but I have no complaints. I have to say they are great.
June 27, 2026
Reply from Webroot
Thank you for the kind words! We’re glad Webroot has given you years of worry‑free protection. The fact that you haven’t had any problems is exactly what we strive for—keeping you safe quietly in the background. We truly appreciate your trust and loyalty.
Thank you for your great protection and…
Thank you for your great protection and accurate guarding of clicks online.
June 27, 2026
Service was good
Service was good. You keep malware out of my computer and that's what I pay you for.
June 1, 2026
I just feel like I am well protected by…
I just feel like I am well protected by Webroot. The service has been great.
June 27, 2026
It was very good Anti virus but got…
It was very good Anti virus but got another shot hat came with my new router
June 27, 2026
They have keep my site free of problems…
They have keep my site free of problems and running smoth.
June 27, 2026
I have always trusted Webroot
I have always trusted Webroot, ever since it took care of a virus that McAfee didn't even recognize.
June 30, 2025
Reply from Webroot
Thank you for your loyalty and for sharing your experience! We're glad Webroot was able to earn your trust by helping when it mattered most. Hearing that we've continued to provide the protection and peace of mind you expect means a great deal to us.
**The Webroot Team**
Great product, highly rated.
Beautiful product. Fantastic protection. Does not hog system resources or bug you to death. Have been using webroot for several years now. Couldn't be happier.
June 27, 2026
Had enough
Webroot charged for a program I did not download and never refunded my money. Also it became crapped with upscale marketing and i would not use it again or recommend it.
January 6, 2026
Reply from Webroot
Thank you for sharing your feedback. We're sorry to hear about your experience with the charge and refund process, as well as your concerns about the volume of marketing communications. We understand how frustrating that can be.
Our support team will be reaching out to review the details and help clarify the situation.
We appreciate you taking the time to share your perspective.
The Webroot Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.