WebSpareParts Reviews 

1,187
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 102 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the remarkably prompt international delivery and the exceptionally wide selection of reliable replacement parts available for servicing vintage electronic equipment. Many people note that these accurate, high-quality components fit their older audio devices perfectly, successfully restoring cherished vintage machines back to full working order. Some reviewers were not happy with occasional order mistakes involving incorrect items or wrong product sizes being sent out. Although customer support teams arranged replacements after being notified, these unexpected product mix-up issues caused temporary inconveniences for a fraction of buyers.

What people talk about most

Product

Users describe positive interactions with product, expressing great satisfaction at finding exact replacement... See more

Quality

Reviewers highlight positive aspects of quality, noting that the items are excellent and exact replacements... See more

Service

People report positive experiences with service, frequently highlighting quick shipping and professional... See more

Order

Customers consistently note positive experiences with order processes, highlighting fast shipping,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The drawer on my 20+ year old Denon CD player failed. On inspection it appeared that the problem was the eject belt, not surprising given the age of the player. I was able to source a replacement fro... See more

Rated 5 out of 5 stars

I had an issue with a Stanton CD deck not loading or even opening the drawers. The first time it happened I could find no solution. Stanton was just discontinuing them around 2018 and I just bough a... See more

Rated 5 out of 5 stars

Ordered set of belts and the pinch roller for Yamaha cassette deck, belts were good, pinch roller was wrong, 1mm smaller than the original one. Edit: I originally left a 4-star review because I... See more

Rated 5 out of 5 stars

A great website for all those who need critical parts for their favorite (and often ancient) electronic gadgets, in my case a tape recorder. I found the belts kit I needed almost immediately. Price,... See more


Company details

  1. Electrical Wholesaler
  2. also in
  3. Electronics Store

Written by the company

Vintage New Replacement Drive Belts For Turntable, CD DVD Player, Cassette Deck, Reel to Reel, Walkman, VCR VHS & Betamax


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 80% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.8

All reviews

(1,187)

126 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Moments of happiness

It was a smooth experience. Simple and clear purchase process, fast delivery of a good quality product (with the correct measures).
For these guys it was just another sale. For me it was the recovery of my old music that i thought lost forever... thank you guys.

December 20, 2024
Unprompted review
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Reply from WebSpareParts

Thank you so much for sharing your experience with us. I'm really happy to know that everything went smoothly.
That makes every sale special to us! I appreciate your kind words, and I hope you enjoy your tunes for years to come.
If there’s anything else I can do, just let me know. Thank you again!

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Rated 5 out of 5 stars

Surprise

Surprise ! You found just the rubber band that I needed for my old Kenwood CD player.
It is working perfectly now.
The parcel arrived just a week after the order, and in
a nice envelope.
I am very happy with the purchase, thanks a lot !
Friendly greetings, Benny from Denmark.

October 2, 2024
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Rated 5 out of 5 stars

Great

Great. They had what I wanted, I ordered, it arrived on time (actually a little earlier than expected). Would definitely use again.

October 2, 2024
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Rated 1 out of 5 stars

This place requires you to sign

This place requires a signature for everything, including small packages. I had a belt for a VCR come before I got home, where I found a notice that it required a signature. After requesting a redelivery on a day I could sign for it, it never came and the tracking never updated before it was sent back. And now I get unwanted emails despite not even getting what I paid for.

September 2, 2024
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Reply from WebSpareParts

Hello, the title of this review is misleading, so let me explain.

In this case, the registered mail service, which requires a signature, was selected. We don’t enforce this option; customers are free to choose our economic postage option that doesn’t require a signature. Additionally, we did not receive any contact regarding this delivery issue—if we had, we would have gladly arranged a free reshipment using an option that doesn’t require a signature.

The package was held at the post office for nearly a month, available for pickup. If USPS was contacted directly, please understand that their procedures are beyond our control.

Following this review, we reached out to the customer and are currently waiting for a reply to resolve the matter directly.

Rated 5 out of 5 stars

Turntable drive belt

My order was a simple one for a turntable drive belt. Easy ordereing process and the belt arrived in adequate packing. The belt was fitted and I now have a working turntable. Will use your service again

September 3, 2024
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Rated 3 out of 5 stars

Wrong belt was sent

I have ordered belt for Panasonic RQ-S75. The wrong size was sent - dia. 70 mm.
It is too big diameter. The walkman didn't work with such belt, it slipped during switching play/reverse/stop position.

September 2, 2024
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Reply from WebSpareParts

Customer was contacted directly to solve the issue, waiting for a reply.

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Rated 5 out of 5 stars

Great company

Great company with a broad collection of audio gear parts and a good service. Just received my second order there, all was fine.

Delivery time can be a couple of days from Portugal, but that is well worth it, considering the good service and price.

October 30, 2024
Unprompted review

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