Wehustle Reviews 

130
•
TrustScore 3 out of 5

2.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Incredibly fast and kind service! One of the employees took the time out to help me find something and I appreciate the kind gesture. Definitely will buy there in the future!

Rated 4 out of 5 stars

I've ordered twice from hustle, goods received days within days of purchase and items as described. I wanted to ask something about the product before purchase and they replied quite promptly. I will... See more

Rated 1 out of 5 stars

Order turns up late, terrible quality items, seemingly knock-offs. The t-shirts are clearly printed on generic garments, just like the ones you get when you print your own t-shirt online. They... See more

Rated 1 out of 5 stars

When I ordered my hoodie ( xxl) it said it would be delivered in 3-5days. After exchanging multiple emails with Natasha ( customer service) I finally received my hoodie after 5weeks only realising the... See more


Contact info

2.8

Average

TrustScore 3 out of 5

130 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.8

All reviews

(130)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Bought a tee and jumper

Bought a tee and jumper. Jumper surprisingly thick and comfy (gildan label) but for the price it was worth it. Sent me the wrong tee by mistake (error on web site) so they said keep the wrong one and they will send the replacement. Perfect. Get the impression it’s a small up and coming site, so there are a few unusual things (no return label etc) but if we don’t support these up and coming sites they will soon be gone and they’ve got so great stuff. “I’ll be back” in an Arnie voice

April 18, 2019
Unprompted review
Wehustle logo

Reply from Wehustle

Hello Kevin,
Thank you very much for the review. We really appreciate your thoughts. Just to reassure you, we've been running for 10 years now and do take clients suggestions onboard. We look forward to your future orders!

Rated 5 out of 5 stars

Full credit to everyone at Wehustle

Full credit to everyone at Wehustle, never disappoint in sourcing to hard to find products. Been shopping on their app for nearly 6 months now. Thank you all, especially Natasha & Michelle

March 27, 2019
Unprompted review
Rated 1 out of 5 stars

Really bad product quality

Really bad product quality, i bought a champion hoodie, the printing were so cheap, you can feel it getting away after washing it. It's probably FAKE champion product, how a champion product be that cheap so ? the sizes are small, and le quality of their fabric is CHEAP AF, The fabric does some bulles of cotton, really bad, i ordered 3 month ago, i decided to not write a bad review but 3 month later, i see how they tripping with their product, so i have to write this for the ones who are hesitating to buy on this website.

to answer you: when you are very busy, you don't always have the time to do it, i didnt order twice, i ordered once, and i can send you pictures of the product , you will see if the products are not cheap

March 13, 2019
Unprompted review
Wehustle logo

Reply from Wehustle

Hello Jean,
Please note, the Champion products are authentic and you can tell that by the embroidered label. We are perplexed by your review? If you were unsatisfied by the products 3 months ago, why would you order again? As for the sizing, all our clothing is the standard UK sizing, so they do not as oversized as American sizes. Please call the or email us, so we can resolve this. Thank you

Rated 3 out of 5 stars

Bit Hit & Miss to be honest!!

Bit Hit & Miss to be honest!!
Product - Ordered x6 Items, x3 were so badly made and of cheap material that even if the the sizing wasn't all over the place, I still would have returned. x2 Items were of decent quality (kept 1 and returned 1) and x1 was of great quality. So in my opinion worth the punt if you really like an item.
Customer Service - Really awful buying experience, 3 weeks after order and still no communication (either dispatch notice or preparing notice etc). However emailed customer services and despite my email seemingly triggering the dispatch of my order, Natasha was pretty good at resolving and kept in communication. Now on the items I sent back, again no communication to say they had received the items (kept my POP fearing the worst) but after emailing them, again Natasha was pretty quick to confirm receipt of goods. Still awaiting refund but it has only been 15 days since postage.

March 4, 2019
Unprompted review
Wehustle logo

Reply from Wehustle

Good afternoon, Brent,
Thank you for the review. We are sorry to hear you were unhappy with the items, but I can assure you, all the items sold are the highest quality. After checking your email, please note, the address on the parcel was incorrect and it was delivered to our neighbours. We can not refund a return if you we do not physically have it? We have found your return and you will be refunded momentarily.
Thank you,

Rated 5 out of 5 stars

Excellent product and customer service!!

I was delighted with the level of customer service, quality of product and sizing of the hoody I ordered. The delivery service was also really quick.

I did have a couple of questions, which were answered thoroughly and quickly and in a really friendly manner. I would definitley use them again!!

March 2, 2019
Unprompted review
Rated 5 out of 5 stars

Amazing!

I am a regular customer and they have an excellent customer service, as well as quality products.

February 13, 2019
Unprompted review
Rated 1 out of 5 stars

Sent my item to the wrong address and blamed me. AVOID AT ALL COSTS!!

I ordered a tee from WeHustle on December 22nd 2018. On January 4th 2019 I emailed in to ask where it was as I still hadn't received the tee or any dispatch email. I was told that they were out of office from before Christmas until the 2nd of January (Makes sense to be out of office during the busiest retail period of the year?? no). So then it took another week for them to actually send my t-shirt on January 10th. So that's now 19 days since I placed my order. On the 15th I emailed them to ask if they had any tracking as I STILL hadn't received anything, and on the 16th they replied with a shipping confirmation that, to my surprise, had the wrong post code on it. So they sent my t-shirt to the wrong address. When I provided photograph evidence of the address I entered (Which was correct might I add), they then proceeded to take NO RESPONSIBILITY and offer NO SOLUTION, and instead, they just blamed me for them putting in the wrong address and told me that I will get my refund when the item is returned. Even though, it has clearly been delivered, to the wrong address, and will never be returned. Absolute con.

In response to WeHustle's reply:
I provided evidence to you that I had inputted the CORRECT address, and how it is clearly YOU that has inputted the wrong address. Just ignoring my emails doesn't mark a case as resolved, that's ignoring the problem and hoping it goes away.
I've genuinely never known customer service as shockingly terrible as this. Disgraceful.

January 16, 2019
Unprompted review
Wehustle logo

Reply from Wehustle

Hello Ben,
You leaving this review is totally unfair. As you and I know, we have had numerous back and forth over this. You gave us the wrong address, leading to the item not being delivered, as we discussed last night. If I had a way of loading the evidence, I would. The address label is simply printed from the information entered into PayPal, our merchants, by the customer. Irrespective of that, this issue has now been resolved. Thank you

Rated 1 out of 5 stars

Fake clothes

Fake clothes
Badly printed ,it’s actually blurred and runny
Cheap t-shirts which cost no more than £1
AVOIDDDDDDD

January 13, 2019
Unprompted review
Rated 1 out of 5 stars

I would not recommend buying from this…

I would not recommend buying from this company. Their sizes are completely wrong because my shirt was supposed to be a double X but it was more like a small. Also, the design on it was not correct because it was to the side and not in the middle. Customer service did not help either.

I do not see how to reply to a reply but no, even if the UK and US shirt sizes were different which they are not, this was a tiny shirt. It would be tight for a middle school student. And for emailing you, I did email in November and the reply was to send it back. I would have lost money if I sent it back so I did not. So instead, I am hoping that other people do not make the same mistake. The picture on the shirt was off center and it was noticeable so if 3 people looked it, then either they were not paying attention or didn't care. Thanks for the reply though.

January 11, 2019
Unprompted review
Wehustle logo

Reply from Wehustle

Good afternoon Ryan,
Please note, all our clothing is standard UK sizes, the size you order is the size you receive. I have just checked your order and I am not exactly sure how the print could be on the side? The items go through 3 different sets of hands before being posted, so I am perplexed how an error of this magnitude would not be spotted? We understand from time to time, there may be a slight error but that is very rare. We have not received an email or telephone call from you either, had you done so, we would have offered a solution to resolve this matter. We are sorry to hear you are unhappy with the order. Please contact us, to resolve this issue. Thank you

Rated 5 out of 5 stars

I wanted to say a massive Thank you to…

I wanted to say a massive Thank you to Natasha for her outstanding customer service. I was kept informed and looked after all the way through my return policy and receiving my new items.

Fantastic service and would definitely recommend this company to anyone. Can't wait to purchase again.

Many thanks

Kate Macdonald

October 18, 2018
Unprompted review
Rated 5 out of 5 stars

OVO hoodie

Ordered an OVO hoodie and the experience has been pretty great, the customer service was helpful and the hoodie is great quality

October 9, 2018
Unprompted review
Rated 5 out of 5 stars

WeHustle Forever <3

WeHustle Forever <3

Site it amazingly too good to be true. Amazing communication, no wait, no worry. Fast and easy business. Happy customer, happy business.
Onwards and Upwadds

September 17, 2018
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look