I too was taken by the ordering process wanted to try 3 boxes to insure I had given it time to work however ended up being charged for 6. Customer service response "sorry can't adjust that!!" Just r... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Experience was fine until I added an additional offer. I ended up with more product and could not cancel? I do have the option of keeping or returning once it arrives. In the meantime I have spent mon... See more
Company replied
I felt all the additional “Add Ons” were not necessary, this made it expensive. I feel if the products are true why do you need all the additional items? I am hoping I receive the products that I or... See more
Company replied
Got back to me quickly to answer questions regarding my needs and apprehension, but still kinda feel like it was walk around the bush way of saying if it doesn’t work out for you then it’s not our fa... See more
Company replied
Company details
Written by the company
Welcome to Wellaray, where we believe that supporting your wellness should be simple, convenient, and easy to maintain. Wellaray Coffee Booster was created for people who want to support their everyday wellness without overhauling their routine. Instead of adding another complicated step to your day, Coffee Booster fits seamlessly into the habits you already enjoy. Our flavourless formula is designed to dissolve quickly into coffee, tea, smoothies, or water without changing the taste or texture of your favourite drink. Whether you’re starting your morning with a hot coffee or enjoying an iced beverage in the afternoon, adding one sachet takes only a few seconds and becomes a simple part of your daily ritual. Each sachet contains a carefully selected blend of L-Carnitine, Green Coffee Bean Extract, Chromium, and Camellia Sinensis Extract. These well-studied ingredients have been chosen to support healthy metabolism, provide naturally sourced energy, and complement your everyday wellness routine.* The formula also contains around 32 mg of naturally sourced caffeine from Green Coffee Bean Extract, offering a gentle boost alongside your favourite beverage. At Wellaray, we are committed to creating clean, naturally inspired formulas that fit modern lifestyles. Our products are designed to work alongside a balanced diet and healthy lifestyle, helping you build sustainable daily habits rather than relying on complicated routines or restrictive approaches. Choose Wellaray Coffee Booster for a simple, flavourless, and convenient way to support your daily wellness with ingredients you can feel confident about. *When used as part of a balanced diet and healthy lifestyle. Individual results may vary.
Contact info
United States
- customercare@wellaray.com
- www.wellaray.com
3.9
Great
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 90% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
People also looked at
Needs a zero stars option.
Needs a zero stars option.
This company is conning people by adding items to the order and then refusing to cancel the order. I've now been informed it's on it's way.
I've emailed them several times and just get fobbed off each time.
They're trying to take over £105 from me when it should be £17.95.
DISGUSTING
July 30, 2026
Unprompted review
Reply from Wellaray Coffee Booster
Hello A. Stevenson,
Thank you for taking the time to share your feedback with us. We're sorry to hear about the inconvenience you might have experienced, and we truly appreciate the opportunity to assist you.
Our support team has sent you an email and hopes to help resolve your concerns as quickly as possible. When you have a chance, please check your inbox (and your spam or junk folder, just in case) and reply to our message so we can continue assisting you.
If you haven't received our email, please don't hesitate to contact us directly at customercare@wellaray.com, and our team will be happy to help ensure your concerns are addressed as soon as possible.
Warm regards,
Wellaray Team 🌿
Advertisement
BEWARE Tricked into double purchasing…
BEWARE Tricked into double purchasing at checkout, my first order had already gone through. As I was confirming order it not only Oder another set but had automatically withdrawn the funds and subscribed me to monthly purchases. THEN INPUT IN A REFUND REQUEST WITHIN FIVE MINUTES OF THE PURCHASE CONFIRMATION AND WAS TOLD THAT THE PRODUCT HAD ALREADY BEEN SHIPPED AND COULD NOT BE REFUNDED. Haven’t tried the product yet, still trying to get a return and refund agreement. I’m too scared to even try the product. I’ve been scammed so I don’t trust the product to be safe or effective.
July 16, 2026
Unprompted review
Reply from Wellaray Coffee Booster
Hello Gabriel,
Thank you for taking the time to share your feedback with us. We're sorry to hear about the inconvenience you might have experienced, and we truly appreciate the opportunity to assist you.
Our support team has sent you an email and hopes to help resolve your concerns as quickly as possible. When you have a chance, please check your inbox (and your spam or junk folder, just in case) and reply to our message so we can continue assisting you.
If you haven't received our email, please don't hesitate to contact us directly at customercare@wellaray.com, and our team will be happy to help ensure your concerns are addressed as soon as possible.
Warm regards,
Wellaray Team 🌿
wellaray slim coffee booster is easy to…
wellaray slim coffee booster is easy to use and does not change the flavour of my tea
July 18, 2026
Unprompted review
Reply from Wellaray Coffee Booster
Hello Suzanne,
Thank you so much for taking the time to share your feedback with us. We truly appreciate your kind review.
We're delighted to hear that you've found Wellaray Slim Coffee Booster easy to use and that it blends well into your tea without changing the flavour. It's wonderful to know that it fits seamlessly into your daily routine.
If you ever have any questions or would like to share more feedback as you continue your wellness journey, please don't hesitate to contact our support team at customercare@wellaray.com. We'll always be happy to assist you.
Warm regards,
Wellaray Team 🌿
I liked the before and after pictures
I liked the before and after pictures. Also they explained everything very well. They offered bundles to choose from. Anxious for the product to arrive so I get started. I was very impressed enough to buy and I don't even drink coffee!
July 30, 2026
Unprompted review
Reply from Wellaray Coffee Booster
Hello Charlene,
Thank you so much for taking the time to share your thoughtful feedback with us. We truly appreciate your support and are delighted that you chose Wellaray.
We're so pleased to hear that you found the information clear and helpful, and that the bundle options made it easy to find the right choice for you. It's wonderful to know you're excited for your order to arrive and to begin your wellness journey with us.
If you ever have any questions before or after your order arrives, or if you'd like to share more feedback, please don't hesitate to contact our support team at customercare@wellaray.com. We'll always be happy to assist you.
Warm regards,
Wellaray Team 🌿
Coffee booster
Good communication and follow up. Very easy to take the product as it dissolves quickly in a hot drink
July 14, 2026
Unprompted review
Reply from Wellaray Coffee Booster
Hello Jacqueline,
Thank you so much for taking the time to share your feedback with us. We truly appreciate your kind review.
We're delighted to hear that you were pleased with our communication and follow-up, and that you've found the product easy to use thanks to how quickly it dissolves in a hot drink. It's wonderful to know that it fits so easily into your daily routine.
If you ever have any questions or would like to share more feedback as you continue your wellness journey, please don't hesitate to contact our support team at customercare@wellaray.com. We'll always be happy to assist you.
Warm regards,
Wellaray Team 🌿
Advertisement
do NOT buy from this company
do NOT buy from this company! website deceptive in that appears order doesn't go through but in fact it did and you are just buying more product. Beware prices are US$ but does not show this ANYWHERE until showed up on my bank statement double what was advertised. Then when I sent email, customer service 'Mia' specifically said RETURN WOULD NOT BE AT MY EXPENSE. guess what, she has now reneged on this and to return I apparently now have to pay. I mentioned cost of return in my email prompting Mia to make this statement she has reneged on. WARNING DO NOT BUY FROM THIS SCAM COMPANY OUT TO DO NOTHING BUT RIP OFF PEOPLE!
July 31, 2026
Unprompted review
Reply from Wellaray Coffee Booster
Hello Sandra,
Thank you for taking the time to share your feedback with us. We truly appreciate you bringing this to our attention, and we're sorry to hear about the inconvenience you might have experienced.
Our support team has reached out to you by email in the hope of helping to resolve your concerns as quickly as possible. If you haven't had a chance to see it yet, we kindly ask that you check your inbox, including your spam or junk folder.
If you haven't received our message, please feel free to contact us directly at customercare@wellaray.com, and we'll be happy to assist you right away. We're committed to providing the support you need and look forward to helping you.
Warm regards,
Wellaray Team 🌿
Beware of purchasing Coffee Booster!
I ordered Coffee Booster on July 18, 2026. When I put my credit card information in to place my order sudden I was charged for 9 BOXES. I immediately called to correct the problem and was told that nothing could be done about it until I received the order in the mail. I questioned that answer because it was less than 3 minutes from placing the order. Well I received my order on July 30, 2026 I opened it and there were NINE BOXES. I had called several times but got no answer. I left a few voicemail messages and still no response.
Customer Service is non-existent!
I normally wouldn't write a negative review but I don't want anyone to go through what I went through.
Because of the amount of money taken from my credit card, it left me with no money for food. Living on Social Security and getting one check a month to live on is challenging.
I'm 73 years old. I will have to walk to the Post Office to mail the package back to them. I will Track the package and request a SIGNATURE for proof the package was indeed returned. I will also call the credit card company and file a FRAUDULENT purchase. I'm sure I will get immediate results. No one should have to go through this. If I can prevent one person from making the mistake I made It's worth the time it took for me to write a review.
PLEASE PLEASE PLEASE DO NOT BUY COFFER BOOSTER FROM
WALLARAY!!!!!!!!!
July 18, 2026
Unprompted review
Reply from Wellaray Coffee Booster
Hello Victoria,
Thank you for taking the time to bring this to our attention. We're sorry to hear about the inconvenience you might have experienced, and we'd like to do our best to assist you.
Unfortunately, we were unable to locate your order using the details available in your review. To help us identify your order and look into this for you, we've requested some additional information through Trustpilot. When you have a moment, please complete the requested details so our team can assist you as quickly as possible.
If you prefer, you're also welcome to email us directly at customercare@wellaray.com with your order ID or any other relevant information, and we'll be happy to look into this for you right away.
Warm regards,
Wellaray Team 🌿
Once I decided to buy this product it…
Once I decided to buy this product it went smoothly.
I get updates and e.mails about my order which is very helpful
July 19, 2026
Unprompted review
Reply from Wellaray Coffee Booster
Hello Vicky,
Thank you so much for taking the time to share your feedback with us. We truly appreciate your kind review.
We're delighted to hear that your purchasing experience was smooth and that you found the order updates and emails helpful throughout the process. Keeping our customers informed every step of the way is important to us, so it's wonderful to know that our communication has been valuable to you.
If you ever have any questions or would like to share more feedback, please don't hesitate to contact our support team at customercare@wellaray.com. We'll always be happy to assist you.
Warm regards,
Wellaray Team 🌿
Reply from Wellaray Coffee Booster
Hello Anonymous,
Thank you so much for taking the time to share your feedback with us. We truly appreciate your kind words.
We're delighted to hear that you found the ordering process easy and the information provided clear and informative. Making the experience simple and ensuring our customers have the information they need is very important to us.
If you ever have any questions or would like to share more feedback, please don't hesitate to contact our support team at customercare@wellaray.com. We'll always be happy to assist you.
Warm regards,
Wellaray Team 🌿
Advertisement
The buying experience was easy and…
The buying experience was easy and professional
July 28, 2026
Unprompted review
Reply from Wellaray Coffee Booster
Hello DAJ,
Thank you so much for taking the time to share your feedback with us. We truly appreciate your kind words and are delighted to hear that you found your buying experience easy and professional.
Providing a smooth and seamless experience for our customers is something we strive for, so it's wonderful to know that your experience reflected that. Thank you for choosing Wellaray and for your support.
If you ever have any questions or would like to share more feedback, please don't hesitate to contact our support team at customercare@wellaray.com. We'll always be happy to assist you.
Warm regards,
Wellaray Team 🌿
Reply from Wellaray Coffee Booster
Hello Kath,
Thank you so much for taking the time to share your kind feedback! We're delighted to hear that you had a positive experience with both the delivery and our online support team.
Your support means a great deal to us, and we're always committed to providing a smooth experience from start to finish. If you ever have any questions or would like to share more feedback, please don't hesitate to reach out to us at customercare@wellaray.com. We'll always be happy to assist you.
Warm regards,
Wellaray Team 🌿
Look to see how much weight i loose…
Look to see how much weight i loose great service and great price range.
July 31, 2026
Unprompted review
Reply from Wellaray Coffee Booster
Hello Bruce,
Thank you for taking the time to leave us such a lovely review! We're so pleased to hear that you've had a great experience with our service and found our pricing to offer good value.
We appreciate your support and hope you continue to enjoy your journey with Wellaray. If you ever have any questions or additional feedback, please don't hesitate to contact our support team at customercare@wellaray.com. We'll be happy to assist you.
Warm regards,
Wellaray Team 🌿
The ooffee booster is delicious …
The ooffee booster is delicious and the herbal tea is very pleasant tasting. I don't have the intense food cravings in the middle of the night anymore.,...so that is a big plus for me. Delivery was right on time too! Thankyou Welleray!
July 31, 2026
Unprompted review
Reply from Wellaray Coffee Booster
Hello Diane,
Thank you so much for taking the time to share your wonderful feedback! We're delighted to hear that you're enjoying the taste of the Coffee Booster and the herbal tea, and that your order arrived right on time.
We truly appreciate your kind words and your support. It means a great deal to us to know you're having a positive experience with Wellaray. If you ever have any questions or additional feedback, please don't hesitate to reach out to our support team at customercare@wellaray.com. We'd be happy to assist you.
Warm regards,
Wellaray Team 🌿
Advertisement
The app forces you to purchase items…
The app forces you to purchase items that you don't want, but when I reached out, they said they couldn't cancel the order but that I could send them an email for return and refund, so we will see, they said it had already shipped even though I had just ordered it, I have the email I received,
July 28, 2026
Unprompted review
Reply from Wellaray Coffee Booster
Hello Catherine,
Thank you for taking the time to share your feedback with us. We truly appreciate you reaching out and letting us know about your experience. We're sorry to hear that you might have experienced an inconvenience.
We appreciate you contacting our support team and giving us the opportunity to assist you. Our team will be happy to guide you through the return and refund process in line with our policy. If you have any further questions or would like an update, please don't hesitate to reach out to us at customercare@wellaray.com. We're always here to help and will do our best to support you.
Warm regards,
Wellaray Team 🌿
Easy to navigate the website ordering…
Easy to navigate the website ordering easy l like the sachet s easy to use and it mixes in well no lumpy bits like the shakes do
June 23, 2026
Unprompted review
Reply from Wellaray Coffee Booster
Hello Sandra,
Thank you so much for taking the time to leave us such a lovely review! We're delighted to hear that you found our website easy to navigate and that the ordering process was simple and straightforward.
It's also wonderful to know that you enjoy the convenience of the sachets and how easily they mix into your routine. We truly appreciate your kind feedback and your support.
If you ever have any questions or would like to share more feedback, please don't hesitate to contact our support team at customercare@wellaray.com. We'll always be happy to assist you.
Warm regards,
Wellaray Team 🌿
Just started but I am hopeful and it is…
Just started but I am hopeful and it is simple to add to your morning routine
July 30, 2026
Unprompted review
Reply from Wellaray Coffee Booster
Hello Lisa,
Thank you for taking the time to share your feedback with us! We're so pleased to hear that you've found it easy to incorporate into your morning routine, and we truly appreciate you choosing Wellaray.
We hope you continue to enjoy your experience with our products. If you ever have any questions or would like to share more feedback along the way, please don't hesitate to contact our support team at customercare@wellaray.com. We'll be happy to assist you.
Warm regards,
Wellaray Team 🌿
Reply from Wellaray Coffee Booster
Hello Clare,
Thank you for taking the time to leave us a wonderful review! We're delighted to hear that you had a positive experience with our communication and found our product easy to incorporate into your routine.
Your kind feedback means a lot to us, and we're grateful for your support. If you ever have any questions or would like to share additional feedback, please feel free to contact our support team at customercare@wellaray.com. We'll always be happy to assist you.
Warm regards,
Wellaray Team 🌿
Advertisement
I have lost 2 kgs in 3 wks I was…
I have lost 2 kgs in 3 wks I was skeptical like everything else but this works 😁
July 31, 2026
Unprompted review
Reply from Wellaray Coffee Booster
Hello Liz,
Thank you so much for taking the time to share your feedback with us! We're delighted to hear that you've had a positive experience with Wellaray and truly appreciate you giving our products a try.
Your support means a great deal to our team, and we're grateful to be part of your wellness journey. If you ever have any questions or would like to share more feedback, please don't hesitate to contact our support team at customercare@wellaray.com. We'll always be happy to assist you.
Warm regards,
Wellaray Team 🌿
Im thankful for the follow up emails…
Im thankful for the follow up emails and encouraging messages
July 31, 2026
Unprompted review
Reply from Wellaray Coffee Booster
Hello Lois,
Thank you so much for taking the time to share your kind feedback! We're delighted to hear that you’ve appreciated our follow-up emails and encouraging messages.
Providing a supportive experience for our customers is important to us, and it's wonderful to know our communication has been helpful. If you ever have any questions or would like to share additional feedback, please don't hesitate to contact our support team at customercare@wellaray.com. We'll always be happy to assist you.
Warm regards,
Wellaray Team 🌿
⚠️ I ordered a bundle of 3 items from…
⚠️ I ordered a bundle of 3 items from Wellaray for $59.00. I was incredibly careful during the checkout process to make sure I did not opt into any monthly subscriptions or add any extra items to my cart. Despite my caution, the moment the payment processed, Wellaray automatically added an entire second bundle to my order without my consent and charged my PayPal account a total of $124.00. I contacted their customer service department immediately—literally within minutes of the order being placed. I ask to please cancel the unauthorized charge. They refused to cancel it, claiming that the order had "already shipped." There is absolutely no way a warehouse processed and shipped an order within minutes in the middle of the night. I only found out about the overcharge because of the automated notification from PayPal. They are completely ignoring my multiple written requests to fix this. This company uses highly deceptive checkout traps to force extra products on customers and steal their money, then hides behind a fake shipping excuse to avoid giving refunds. I will not place any further orders,
July 17, 2026
Unprompted review
Reply from Wellaray Coffee Booster
Hello Patricia,
Thank you for taking the time to share your feedback with us. We truly appreciate you bringing this to our attention, and we're sorry to hear about the inconvenience you might have experienced.
Our support team has sent you an email and hopes to help resolve your concerns as quickly as possible. When you have a moment, please check your inbox, as well as your spam or junk folder, and reply to our message so we can continue assisting you.
If you haven't received our email, please don't hesitate to contact us directly at customercare@wellaray.com, and our team will be happy to assist you and ensure your concerns are addressed as soon as possible.
Warm regards,
Wellaray Team 🌿
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.