WeVPN 

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Rated 2 out of 5 stars

Be Very cautious about using any automated billing with WeVPN. Six months after canceling my annual subscription, I was charged for an extra year and then scheduled for monthly charges. I'm glad i ca... See more

Rated 2 out of 5 stars

Multiple connection failures on multiple servers, both on Android and IOS. They used to help quicly but now they also lowered themselves to make you create a ticket and wait..forever. I did not sub... See more

Rated 5 out of 5 stars

2 group on facebook with more than 10k users (try the new eadge mesenger Tiktochat. TiktoChat is a Free messaging and calling app allowing people and bussinesses to securely communicate around the wor... See more

Rated 1 out of 5 stars

Can no longer recommend WeVPN It worked fine for about 6 month then after an update there are no good servers anymore. Cant connect. Very bad speed etc. many server locations have been removed. Som... See more

Company details

  1. VPN Service

Written by the company

WeVPN is an honest and affordable VPN service that provides you with the security you deserve for an affordable price of just $2.59/month.


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(146)

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Rated 1 out of 5 stars

Beware if you used a free trial before

I used this app on iOS with a free trial months ago and heard that it’s one of the few vpns that work with unblocking Netflix and it’s true it really does unblock Netflix good.

Well last week I decided to buy the monthly plan to try it out on my PlayStation 5 and I set up the smart dns correctly and Netflix detected a VPN so it doesn’t work! I requested a refund but they refused because I had my account older than 30 days. It is dumb that they don’t tell you that on their website unless you specifically look for it on the help section. I think that’s misleading because the websites says 30 day money back “GUARANTEE” and it also says “Hassle Free” which is also a lie cause it took me 10 minutes to find a way to contact them.

TLDR; Don’t expect to get your money back

February 18, 2022
Unprompted review
Rated 4 out of 5 stars

Really cheap working VPN!

Really cheap working VPN!
Have had some very minor connection issues but all round, the value of this product is incredible compared to competitors.
The app/programs looks slick and really easy to use.

February 15, 2022
Unprompted review
Rated 5 out of 5 stars

WAY better than Nord VPN

WAY better than Nord VPN. This one actually works with Netflix.
very user friendly i had private internet access and could never make it work but this one is easy and works well
WeVPN is a great service and has a great Discord channel where you can ask questions and get a fast answer.

February 6, 2022
Unprompted review
Rated 1 out of 5 stars

Beware of their T&C's !!!

I tried out their service and decided it wasn't for me. I deleted the app and thought no more about it. I didn't realise I had a subscription going until it was renewed.

I immediately got in touch to advise them I'd not used their service for 11 months and wasn't aware I had a subscription coming out. I asked if they'd refund it, even it they took a processing cost from it.

Basically no, their T&Cs say no refunds. I hate this subscription practice of not sending a reminder email the week before for these specific situations. It's disgusting that they can get away with this without giving any consideration to my circumstances.

January 29, 2022
Unprompted review
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Rated 3 out of 5 stars

After one year of WeVPN....

I used WeVPN for almost a year and my subscription is about to end soon. I decided not to renew at this moment...

I am a user that lives in smaller country, connected to the WeVPN server in my own country. The VPN connection runs on my router, so every connected device has internet access (WIFI) through WeVPN.

Unfortunately, accessing the local Netflix library here gives problems on our TV/Google TV. Only a few countries have 100% compatibility (US/UK/GE/CA/JA)

WeVPN states that Netflix support for 'other' countries are 'best effort' and that Android TV support for other countries will follow in the future.

Positive things are that speeds are more than decent and the service is stable (not so many disconnects). Another positive thing is that they have a Discord channel where you can have contact with them directly.

January 25, 2022
Unprompted review
Rated 1 out of 5 stars

I would Not Recommend This Product! The END

This VPN Is Not a Normal VPN Like others they Devote Most their Effort into trying to Bypass Netflix and Other Streaming Service Restrictions and Do not put Privacy First there has been Kill-switch Issues on Multiple Platforms since i signed up and i sent them Proof and they Admitted there was a Problem but Don't seem very Interested.

There is Also Issues with IP Leaks Sometimes i think it happens when they make their Daily Changes for Netflix Bypasses and Again They are not too Interested. There is Problems with Protocols Not working and they just tell you ... use a different one... They are Not a VPN Focused on Privacy or Overall General Usability they spend too much time Focused on Streaming Services and not enough time on Fixing Bugs and Security. I was not able to use the service for Streaming services because it is very Unreliable, I tried using Their Wireguard Config Files for Router and it would Constantly Expire Due to them making Streaming Fixes every single day so i Contacted Support and they said Just Use OpenVPN if you want it more reliable and i told them i couldn't because OpenVPN was too slow and with my whole Family Streaming at the same Time it causes Congestion on my Network and Buffering so The response i got from support was...

"Maybe you should get your kids to stream less and go outside more."

Support actually Accused me of letting my kids stream too much ? Very Unprofessional and Unreliable, I will Never Contact their Support ever again they just Insult you and Lie and make excuses, I don't think i have ever Had a Support Agent be so rude to me in my Life >

Alex @ wevpn Maybe you should go outside more and Insult People Less.

January 13, 2022
Unprompted review
Rated 1 out of 5 stars

Bad service

I tried out one month of a subscription thinking that it was going to work with streaming services but I was completely wrong. Hulu does not work, Netflix only shows originals, and Funimation doesn't work above all things. Speeds are slow (30-40 mbps on gigabit w/ Wireguard) I tried contacting customer service but they are unhelpful and keep on making excuses.

January 13, 2022
Unprompted review
Rated 1 out of 5 stars

do not waste your time on weVPN

do not waste your time on this. they are fraudsters, the support doesn't have access to even see what your problem is, or refund you, they ask you to fill out form on which you may or may not ever receive a reply.

January 7, 2022
Unprompted review
WeVPN logo

Reply from WeVPN

Hello,
Your refund was processed a few hours after you requested it. Our support team is available 24/7 to help you with any issues you may have, provided you take a moment to explain them what the issue you are experiencing is.

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Rated 5 out of 5 stars

Their customer service is top notch

Their customer service is top notch. Not the online chat one, but the one that follows up on tickets. They fixed things so much faster than the other 2 vpn services I am using. I was honestly impressed

December 7, 2021
Unprompted review
Rated 1 out of 5 stars

Scammed me

Paid for a subscription and found out that it won't work with US Netflix (shows such as Green Zone won't show).

They tried tricking to into thinking it is working as intended because there was a Netflix original that was working. This is untrue because even without a VPN that show will be there.

I asked for a refund 4 times, and after giving me the runaround, they said they will forward it to the accounting team and refund me. Few hours later they tell me they can't refund me because I paid with crypto. My account was 3 hours old when I asked for a refund so I am well within my rights to ask for one. They're now keeping my money hostage and keep giving me scam replies.

Stay away from this company.

December 6, 2021
Unprompted review
WeVPN logo

Reply from WeVPN

Hello,

As stated on our order page as well as in our Terms of Service: "Cryptocurrency payments are not eligible for refunds due to potential large fluctuation in value in a short period of time."

Our service is currently working with Netflix US, you are welcome to email support@wevpn.com and one of our experts can help you troubleshoot your issue.

Rated 1 out of 5 stars

bad service, worse refund process, worst customer service.

they lie about Netflix libraries.
on the webpage, they say they have access to 400+ streaming services. after you pay, you will only notice they guarantee US, UK and Japan.
I immediately asked for my money back, but some how i only got $6 back. ( i originally paid over $50). their customer service is very nice and kind only until they realize i want my money back. after that, they will redirect me here and there, and send me very short & unhelpful messages only. for example. i contacted them to ask why i only got $6 back instead of $55, and their answer was "refund issue". nothing more.

December 2, 2021
Unprompted review
WeVPN logo

Reply from WeVPN

Hi, regarding your complains on Trustpilot:

1- "i contacted them to ask why i only got $6 back instead of $55, and their answer was "refund issue""

"Refund issue" was your message before any of our support staff received the support ticket, the message you read is the one you sent.

2- "I immediately asked for my money back, but some how i only got $6 back. ( i originally paid over $50). their customer service is very nice and kind only until they realize i want my money back."

2 years paypal payments receive an automatic 3 months refund since due to Paypal restrictions it is not possible to extend a Paypal subscription payment agreement, the first refund is not related to your request.

Your refund request was still not reviewed and i can confirm you that it was just completed.

As requested, I have refunded your payment and can confirm that the subscription is now cancelled.

Rated 2 out of 5 stars

Slow connection, rude customer service

I’ve been using VPN services for years and wanted to try a new one before renewing.

This is why I couldn’t help noticing a drop in connection speed pretty much immediately.

The server selection is not huge and all the servers around were at least halving my broadband 100/200M, so I decided to cancel. Also the streaming services were partially not working (as for all the other providers).

After some chat with the not super happy customer service I was only partially refunded (I guess they make you pay for the days you used)

November 30, 2021
Unprompted review
WeVPN logo

Reply from WeVPN

We are sorry to hear about your speed issues, please reach out to support@wevpn.com with your sign up email and a support specialist will help you.

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Rated 5 out of 5 stars

No other VPN compared to wevpn

No other VPN compared to wevpn. I had a hard time at the start getting used to their android app but once I understood it all with the help of their live chat, it was smooth sailing.

November 23, 2021
Unprompted review
Rated 1 out of 5 stars

app always crashes

app always crashes, disconnects, says it's still connected when it isn't, worst experience ever. Tech Support says the same thing over and over and never actually does anything to help. I wish I bought a month or two instead of a year, I am buying a different service this week, and forfeiting the rest of my subscription.

November 15, 2021
Unprompted review
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Rated 1 out of 5 stars

Misleading advertising

In the beginning it was all well and good, but after a month I'm having a LOT of problems. Firstly, the service it's amazing for its price BUT it's worth it if you are only going to use it for TORRENTING or WEB BROWSING. That leads me to say that, for streaming services it's unpresentable. For example, as of right now I can't even connect to the European servers such as Norway, Spain or Denmark and stream my shows DESPITE in their web it is advertised as it is possible to do it.
Is there any likelihood of recommending the service? Probably, but if you are only going to use it for web browsing or any other thing except for streaming the content of other countries.

November 13, 2021
Unprompted review
Rated 1 out of 5 stars

Doesn't work. You will be exposed.

Doesn't work. Says it's running, your real IP address is out there for the world to see. It's is a fake shell of a product and they should be ashamed of themselves. Never ever believe that you are safe when using this. It's a placebo.

November 10, 2021
Unprompted review
Rated 2 out of 5 stars

I will try posting my comment in this…

I will try posting my comment in this group. r/WeVPN deleted my comment. I requested a refund from WeVPN which they are refusing.

WeVPN used to work and after upgrading to a newer version my edge browser does not load websites anymore. Now, I can only use Firefox. On Firefox, my internet speeds get crushed from 500 Mbps to 2 Mbps. WeVPN has email support. Initially, they were responsive with troubleshooting emails, and then they stopped responding. It took them over one week and me to send them three emails for the next troubleshooting email. I don't have the time or patience to troubleshoot or debug their software, so I requested a refund. They were very prompt to respond that there will be no refund since I am past the six-month refund period. I guess they don't believe negative customer experiences will catch up with them.

November 2, 2021
Unprompted review

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