WeWard Reviews 

7,078
•
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Looking at 677 reviews, reviewers had a great experience with this company. People genuinely love earning rewards just for staying active every single day, while easily enjoying a remarkably simple setup and clear app navigation. Consumers also like participating in the fun daily challenges and collecting virtual cards along the way as they walk around their neighborhoods. Some reviewers were not happy with the very slow payout process, noting that accumulating enough coins to finally cash out takes far too long. People also mentioned facing frequent frustrating technical problems, including inaccurate step counts and completely unhelpful customer support when attempting to resolve account issues.

What people talk about most

Application

Users describe positive interactions with application, finding it to be a great motivator to stay active and... See more

User experience

Reviewers mention positive feedback about user experience, highlighting simple setup, clear navigation, and a... See more

Product

Customers had ambiguous experiences with product, as many reviewers enjoy hunting for cards and earning... See more

Payment

Clients share ambiguous opinions on payment, with some consumers reporting successful payouts to PayPal and... See more

Value for money

People report ambiguous experiences with value for money regarding this app. While some reviewers praise it... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I enjoy being able to "get paid" for the steps that I am going to take anyway. The weekly leagues are also a pretty cool aspect of WeWard. It took me a bit to get into WeCards, but I enjoy the col... See more

Rated 4 out of 5 stars

I love WeWard ! It’s an app that makes it fun to walk and earn points that turn into rewards. There is a prize wheel that you can spin 4 times and either receive WeWard points or other thing’s such... See more

Rated 4 out of 5 stars

the experience is really good. The only thing that would update my response to great is that I consistently checked in for almost a year but when I vacationed I lost all of my progress. This was initi... See more

Rated 4 out of 5 stars

I had a bad experience a few times in the past. When I am a short of reaching my goal I run in place to make up steps just before submitting at the end of the day. The last several steps did not reg... See more


Company details

Information provided by various external sources

WeWard, la seule appli #gratuite française qui rémunère ses utilisateurs pour chaque pas effectué en extérieur ! Disponible sur #ios et #android


Contact info

3.9

Great

TrustScore 4 out of 5

7K reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 62% of negative reviews

Typically replies within 2 weeks

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3.9

All reviews

(7,078)

1,462 reviews in the last 12 months

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Rated 3 out of 5 stars

When working properly, great walking app

I had been using WeWard for about 7 months when out of the blue, my account was banned. I was supposed to receive an email with details as to what terms I was violating, but got nothing. When I contacted WeWard, all I got was a generic message stating I had violated their terms and conditions with no explanation as to what those violations were, yet I was invited to open another account.
Update: after almost a dozen requests for an explanation, WeWard finally responded with a reasonable answer to what happened and rectified the situation. They have apologized for the inconvenience and have reinstated my account. Although it took a lot of effort, WeWard came through in the end. So, I'm willing to give them another try. On the plus side, when working correctly, this is an excellent, fun app to keep you motivated to move. I definitely walked much more using it. Hopefully, this issue has been resolved and all will go smoothly from now on.

February 4, 2026
Unprompted review
WeWard logo

Reply from WeWard

Message updated:

Hello Tez, thank you for sharing your experience.

I’m very sorry about what happened. We never take the decision to ban an account lightly; it results only from multiple internal alerts.
Nevertheless, mistakes can occur. I was able to identify your account (terovillo).

As of today, your account has been reactivated, steps and activity have been caught up, and an email has been sent to you.

You can reach me personally to clarify the situation or if you have any questions.

I'd be happy to have you walk back with us
Anna x WeWard

Rated 1 out of 5 stars

Weward deactivated and banned my account due… claims of falsification of data.

Weward deactivated my account without cause. Claiming falsification of data source information being received. The data received was from a reliable source the app allows which is a Fitness Tracker. When pressed was given a generic response offering no solution, months/weeks of data and rewards lost.
My account has now been banned!!. After the First initial payout, I guess this is the practice expected to be used to prevent any further activity or payouts.

February 7, 2026
Unprompted review
WeWard logo

Reply from WeWard

Thank you Donna for your message. I’m sorry to hear about your banned account. This can happen if the system detects unusual data. Please contact us via the in-app form so we can investigate and help recover your original account.
Anna x WeWard

Rated 1 out of 5 stars

This app is a scam

This app is a scam. I had it for over a year. As soon as I redeemed a reward my account was blocked and the reward was refused. I literally took me a year to get enough coins to redeem a $25 gift card. Customer service said I cheated. You only get blocked when you redeem the rewards, as long as you are allowing them to mine your data, flood you with ads to gamble and engage in other risky behavior, you can use the app. When my 77 year old mother redeemed her points, she was immediately blocked. Customer service asked for her IRS taxes last year to prove she was residing in the United States. They only gave this option when she disclosed her age, this is elder abuse; stealing the personal and confidential data. My father was also blocked when he redeemed his coins. As was my mother-in-law. That is three different households, with different habits and usage. The only thing in common is that as soon as you redeem your coins you are blocked and your gift card is revoked. Read the App Store. All the negative reviews are forced to the bottom as they upvote as helpful the positive reviews and reply to them.

February 7, 2026
Unprompted review
WeWard logo

Reply from WeWard

Thank you for sharing your experience. We're really sorry to hear about the issues with your account blocking after rewards redemption. Please reach out via the in-app support form so we can look into this and help you. We want to fix this!
—Anna x WeWard

Rated 1 out of 5 stars

Scam overall

Scam overall. When you get to higher “leagues,” playing against bots becomes much more apparent. That said, you have non-existent chances of actually winning. On Sunday before awarding rank, the bots will “majestically” get 1000s of points to ensure you don’t get higher-level wards. If in it for the monetization part… get out now. If use it to motivate for walking…so be it. Very deceptive when originally presented with an add etc…

February 1, 2026
Unprompted review
WeWard logo

Reply from WeWard

Hello Dana,
Thanks for sharing your feedback.

There are no bots competing against users in WeWard leagues. Rankings are based exclusively on real user activity, although differences in engagement (challenges, bonuses, XP mechanics, etc.) can sometimes create unexpected gaps.

For example, user completing a WeCard chapter + using an XP boost can get up to 500XP at once.

We’re continuously working to make progression clearer and more transparent.

We appreciate you taking the time to share your perspective.

Romain x WeWard

Rated 1 out of 5 stars

The Weward app RIPOFF

The Weward app, just as I was getting close to the 10,000 wards mark closed tge account without explanation. Its a total ripoff.

January 30, 2026
Unprompted review
WeWard logo

Reply from WeWard

Thank you Brandon for sharing your experience. I'm really sorry your account was closed without explanation. Please reach out via the in-app form so we can help look into your original account and clarify what happened.
Anna x WeWard

Rated 1 out of 5 stars

After one year I’m half way to $10 and…

After one year I’m half way to $10 and if I get there this assumes no fees, no messing me about etc. By then I would have spent over 1,000 hours on this. So my pay might be $0.01 an hour if I’m lucky…

January 21, 2026
Unprompted review
WeWard logo

Reply from WeWard

Thank you Ed for your feedback. We’re sorry to hear you’re disappointed with the time versus reward balance. We appreciate your input and will share it with our team to improve the experience. If you want to discuss this further, feel free to contact us via the in-app form.
Anna x WeWard

Rated 3 out of 5 stars

Walk Count discrepancy

I have been walking for very fr for the last 3 days and comparing WeWard to my normal step count app Weward counts lower.

This morning I already took 150 steps just inside my home and it is still 0 on WeWard App

January 9, 2026
Unprompted review
Rated 5 out of 5 stars

Added incentive to walk everyday.Love…

Added incentive to walk everyday.Love having different challenges each day. One of the frustrations is having to hit an exact number of steps. My Fitbit doesn't always cooperate and it is difficult to sync. Another is winning ad free for a certain amount of days. It seems that I get triple the amount of ads after winning ad free.

December 8, 2025
Unprompted review
Rated 1 out of 5 stars

Misleading behavior – paid once, then blocked

At first, Weward does pay the very first reward, which gives the impression that the app is legitimate. However, after that initial payout, once you continue using the app and request another reward, the situation changes completely.

In my case, after requesting a subsequent payout, my account was blocked without a clear explanation, and I never received the reward I earned. Customer support stopped being helpful and failed to justify the block or process the payment.

This feels misleading: paying the first reward builds trust, but blocking users afterward prevents them from ever receiving more. I followed the rules and used the app normally, yet still lost my earned rewards.

I would strongly caution anyone using this app beyond the first payout.

December 13, 2025
Unprompted review
WeWard logo

Reply from WeWard

Thank you for sharing your experience. We're really sorry to hear about the trouble with your account and payout. Please contact us via the in-app form so we can check your situation and help resolve this. We're here to support you.
— Anna x WeWard

Rated 3 out of 5 stars

I like that you are encouraged to walk…can’t remember exact date

I like that you are encouraged to walk and earn WeWard points. But sometimes the ads are annoying especially when doesn’t close after the commercials. Instead of being able to convert points you can’t get it because you got stuck in the ads. Hopefully this can be alleviated. Thanks anyway for allowing to join the WeWard.

November 19, 2025
Unprompted review
Rated 5 out of 5 stars

It's cool for something to do keeps u…

It's cool for something to do keeps u active and reaching for higher stepping goals it actually gives you cash threw venmo unlike all the other apps you have tried 😕 overall I'm actually surprised about how much I enjoy this app and how it actually gives venmo cash rather than just gift cards although i love Amazon gift cards

November 29, 2025
Unprompted review
Rated 5 out of 5 stars

fun way to make me get off the couch

fun way to make me get off the couch. Like how I can interact with people only if I want. Don’t like the message board for fact that there is no way to retrieve the message, only showing up on iPhone notification.

November 21, 2025
Unprompted review

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