Whatnot Reviews 8,491

TrustScore 4.5 out of 5

4.3

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the positive user experience, describing the app as unique, addictive, and simple to use. Many appreciate the wide variety of products available at low prices, often finding great deals and bargains. The platform is seen as an excellent place to buy and sell, with many consumers enjoying the auction format and the ability to find items at a fraction of retail cost. However, some customers also noted issues with the product quality, mentioning receiving damaged or incorrect items, or items that were not as described. A few people were dissatisfied with the app's functionality, specifically regarding tracking past orders and messages. There were also concerns about sellers overpricing items, and a small number of users experienced problems with customer protection and returns.

What people talk about most

Product

Consumers find product quality to be ambiguous. Many reviewers praise the wide variety of products, great... See more

User experience

Reviewers express high satisfaction with the user experience, often describing it as amazing, easy to use,... See more

Application

Clients share positive opinions on the app, with many describing it as amazing, fun, and addictive, offering... See more

Price

Users describe ambiguous interactions with price. Many customers praise the availability of good quality... See more

Website

People report positive experiences with the website, highlighting its ease of use for shopping from home and... See more

Based on these reviews

Rated 5 out of 5 stars

BooBoo Curves is a fabulous company, came across it quite by accident and so happy I did, all who work here do a fabulous job, have great items for sale and you have a right good laugh along the way.... See more

Rated 5 out of 5 stars

The seller culture (at least in the miniatures community) is amazing. The level of support between all the sellers and buyers (everyone really) is unusual given the nature of the platform. Transaction... See more

Rated 5 out of 5 stars

I love what not!!! My. Honest that is that there can be some significant improvements made to the app itself specifically around past orders with order number numbers and when you reach out to what no... See more

Rated 5 out of 5 stars

I purchase high quality fabric from Evelyn Lee from Seweird. She is very knowledgeable and informative and the prices are great. Incredibly fast shipping too. Evelyn has created a community of sewists... See more


Company details

  1. Collectibles Store

Written by the company

Whatnot—The Live Shopping Marketplace. Shop, sell, and connect around things you love. Explore 250+ categories, including coins, sneakers, fashion electronics, sports and Pokémon cards, fashion, plants, jewelry, and more. Join Whatnot today.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

8K reviews

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Rated 5 out of 5 stars

What made my experience great is being…

What made my experience great is being able to meet new people and also streamers, and all the goodies they have. It really is appreciated very much, and I thank Whatnot for making this my number one platform to be on. Keep up the great work!

April 13, 2026
Unprompted review
Rated 1 out of 5 stars

I would really give it less than one…

I would really give it less than one star but it won’t let me. I place my first order and paid and waited and the package was at post office waiting yo be checked in and still is since Mar 25 and the seller says well sometime it takes time to register it in but still the same. Not offering to send a new package and support stilll no help! This is a horrible company ! Would recomnend stay away from what not!

April 13, 2026
Unprompted review
Rated 5 out of 5 stars

Whatnot

I didn't know if this was a legit app. Until an Ebay seller mentioned getting a good day on a highly sought after collectible. I got curious a week ago, and so far I do not regret it. I got some good deals so far. I mainly go with sellers who offer low bids and bundles, if you are not aware of what items actually go for or if its over priced or actually a good deal, do the research through apps and compare prices, google. The sellers have given me discounts, but it is addicting as there is so much stuff, and I know what I am looking for and know the prices are good deals lol ? I recommend it !!!

April 12, 2026
Unprompted review
Rated 4 out of 5 stars

New at buying on whatnot

New at buying on whatnot. Bought about 65 items this month. 1 negative experience. Learning some sellers are better than others. Overall great experience.

April 1, 2026
Unprompted review
Rated 3 out of 5 stars

I have mostly great purchases

I have mostly great purchases and communication with all the seeker I have dealt with.
Onlytools I had an issue with with a purchase never being shipped, I messaged 3 times and they NEVER had the decency to reply at all, what was annoying is that I was unable to leave a negative feedback which is what was deserved. I would like to be able to do that other people are aware and also I thought that was one of the purposes of this site.

April 12, 2026
Unprompted review
Rated 1 out of 5 stars

Too fast at stealing your money!!

Too fast at stealing your money!!! I signed up just to see what it was after receiving a 15£ credit balance from a youtubers channel. I received the 15£ in my balance and everything but as your signing up they ask for your payment methods. This is to bait you into spending your money unintentionally, this is exactly what happened to me! I went to a live stream attempting to spend my 15£ credit that i had just gotten, when i then bid on a 13£ card and win it the transaction was instant and took the money from my payment method instead of the 15£ credit i had just gotten. Was 100% expecting a confirmation after making a bid where you could accept the buy, however this was not the case >:( The money was taken from my payment method and even better it wasnt 13£ with free shipping + taxes as stated in the sellers bio(5 star with 7.7k reviews btw) i was then charged 26£ instead of the 13£ i thought i was spending cause apparently there werent free shipping or taxes! I live in Denmark basically right next to the UK where the seller is located there shouldent even be that much of a shipping fee for so short of a distance!!! So shameless, and intentionally "stealing" your money from you!!! Don't recommend buying ANYTHING from here! 0/5 stars and very disappointing! Now when im trying to remove my payment method i can't i signed up for google pay since that's what i use on my phone but when trying to remove it there is NO way to remove it NO red cross to remove it or anything, really convenient for them to keep your payment method on there against your will when its so easy for you to spend money on their website and app. DONT BUY FROM HERE!!!!

April 12, 2026
Unprompted review
Rated 5 out of 5 stars

So what not is the he best auctioning…

So what not is the he best auctioning site on the internet in my opinion. So I had a problem with a seller didn’t return messages or ship items .what not team their team messaged me and gave me me my refund and took care of the situation.

March 22, 2026
Unprompted review
Rated 1 out of 5 stars

I recently got refused a refund of £30…

I recently got refused a refund of £30 as the seller sent me an empty box. Be careful on buying here as not all customers are guaranteed to get a refund, as if this scenario happens on multiple occasions or something similar whatnot will put your account under suspicious activity if you receive genuine refunds

April 9, 2026
Unprompted review

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