Wheelscience Reviews 260

TrustScore 3.5 out of 5

3.7

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Rated 1 out of 5 stars

I ordered tubes and they never arrived. I reached out and they said have you inquired with usps. I needed their help to file a claim and they didn’t try to help or give me enough info to file an inq... See more

Rated 5 out of 5 stars

TPU Tubes - Have used these now for approx 250 miles. Installed the 26-32mm on a 19mm wide internal rim fitted with 28mm tyres. Straightforward to fit, put in a little air to get them into shape and t... See more

Rated 5 out of 5 stars

Set of Cloud 32's MTB wheels arrived in pristine condition. Tubeless tyres snapped on with minimal effort. They have since taken a pounding on a very rough 100km Audax dirt ride, and a rugged 500km bi... See more

Rated 5 out of 5 stars

Cyclists are unique athletes. We tend to become inordinately attached to our bikes. When you change anything, there is often a hesitation. I have put about a thousand miles on my new Elemental 60’s. I... See more

Company replied

Company details

  1. Bicycle Store
  2. Sporting Goods Store

Written by the company

World class carbon wheels.


Contact info

3.7

Average

TrustScore 3.5 out of 5

260 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

I have to admit I was a little…

I have to admit I was a little apprehensive about the quality when I found out that the wheels were made in China and not Australia. I was wrong!!! The build quality is excellent. I have ridden some pretty gnarly gravel and they have remained true!! Customer service is excellent as well! I would definitely recommend these wheels!!

June 5, 2021
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Rated 4 out of 5 stars

So far so good

So far so good. I did have to contact them to learn about the progress of my order. Peter has been excellent in communication after that. Product is superior!!

May 24, 2021
Rated 5 out of 5 stars

Excellent wheels

Got 60mm Vortex wheels. Amazing wheels . Now my bike is lighter and looks fast. Took only 3-4 weeks from ordering and shipping to me. The packaging was amazing, wheels were wrapped so no damages were made during shipping. The quality of the wheels are great, they super light. I’m so happy. Totally worth it!
And staff respond to messages pretty quickly and with details about wheels and shipping.
I would recommend this site.
In the future, if I will need more wheels ( maybe different thickness) I would totally get from here , the Wheelscience! 💯

May 22, 2021
Rated 5 out of 5 stars

I am EXTREMELY happy with the AMAZING…

I am EXTREMELY happy with the AMAZING service provided by Peter.

There was an initial slight delay due to manufacturing issues around the world but overall the wheels arrived in a timely & pristine condition.

Now I did encounter an issue with trying to fit 25c Clincher GP5000's which for a reason or another they would not fit even after trying various ways of force stretching them. So Peter recommended trying Vittoria or Pirelli tires as they eligibly have reputations for being the most compliant in their dimensions. Happy to report, I mounted 2 Vittoria Rubino Pro IV with ZERO issues.

This is what you call EXCELLENT Customer Service and I have zero issues recommending them to others looking for new wheelsets.

FIVE STARS all the way!!!

May 18, 2021
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Rated 5 out of 5 stars

Excellent product

Wheels arrived well packaged, excellent service I would highly recommend they look very good on my colnago, will purchase of wheelscience again in the future.

April 21, 2021
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Rated 5 out of 5 stars

I love my wheels

I love my wheels! They have given me 6 months of trouble-free riding.
The wheels are perfectly assembled but 650c doesn't give me a lot of tire options.

March 2, 2021
Rated 4 out of 5 stars

Buying a second set of wheels?

Buying a second set of wheels?

I have sent 2 emails with very specific question and I have not had a response.
;-(

February 5, 2021
Wheelscience logo

Reply from Wheelscience

Hi Rene, thanks for your review. We have answered your questions, please do check your spam folder.

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Rated 5 out of 5 stars

Faith in international shipping has improved

With a great deal of consideration, you can find a trustworthy seller from all over the world. Wheelscience makes a quality product, communicate effectively and provide the kind of service you’d expect from USA sellers. Pete is awesome and though I know better, treated me like I was his only customer and friend. I have already put a thousand miles into my wheels and even had an accident. All I can say is they’re bombproof, smooth, fast and very comfortable!

January 29, 2021
Rated 5 out of 5 stars

I bought my a elementals a few months…

I bought my a elementals a few months ago and have been riding on them consistently. They are roll and climb very well and handle the tough roads easily. I have been very pleased with my purchase and would very much recommend them.

January 29, 2021
Rated 5 out of 5 stars

Great Customer Service

Great customer service. I had a faulty DT SWISS 240 EXP hub on my new Elemental 60 wheelset (no fault on Wheelscience, but rather DT Swiss) and Peter sent over a new freehub at no expense. The wheels are strong, stiff, and fast, and look amazing with the HX decals. Would choose again!

January 29, 2021

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