When Away Reviews 466

TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

BBC iPlayer won’t allow viewing when abroad (unless previously downloaded) so my charming and witty wife took a punt on When Away, but unfortunately neither of us septuagenarians could fathom out how... See more

Rated 5 out of 5 stars

We use a similar service in Lanzarote so we tried Whenaway when we were on holiday in France. Absolutely splendid. We watched all our normal programs with delight. The streaming services we will c... See more

Rated 3 out of 5 stars

First time using a vpn, and decided to pay after trying a free one which loaded fine but had no instructions on how to use. Whenaway was less impenetrable, but could still improve and simplify the p... See more

Rated 5 out of 5 stars

Had been a customer for some time and an excellent service. But for now unable to avail of service. When I need to cancel full process handled with great competence and completed within an hour. 10/10... See more

Company details

  1. VPN Service

About When Away

Written by the company

Access the internet like you're in the UK

Connect to our UK network from anywhere in the world for a secure VPN connection and access all UK sites, shows and apps!

Contact info

4.2

Great

TrustScore 4 out of 5

466 reviews

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Hasn’t replied to negative reviews

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Rated 3 out of 5 stars

First time using a vpn..diary of a non-geek

First time using a vpn, and decided to pay after trying a free one which loaded fine but had no instructions on how to use.
Whenaway was less impenetrable, but could still improve and simplify the process of actually using it. Worked out eventually through trial and error, but it took about half an hour . Needs an i-diots user guide for non-geeks.

February 25, 2023
Rated 4 out of 5 stars

I downloaded the app as i can't read…

I downloaded the app as i can't read or understand Turkush tv to enable me to fill in rime whilst away having dental treatment and recuperating.
The frustrating part was it kept buffering, However I am sure it was due to Internet connection in hotel, so make sure you at least have a good connection.

March 1, 2023
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Rated 5 out of 5 stars

Excellent VPN to access TV abroad

I couldn't access the BBC or ITV, or other items when I arrived in Spain. I asked the question of Google and found the When Away app had been recommended. It is a short term.VPN and extremely reasonable.
I was actually astounded to find an app that lived up to the promises,was easy to set up ,and made my break much mire pleasurable. Thank you

February 21, 2023
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Rated 5 out of 5 stars

Worked brilliantly

Worked brilliantly! Highly recommend. We were able to view BBCiplayer, ITV, Chanel 4 and 5. While in Spain.

February 1, 2023
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Rated 5 out of 5 stars

This service saved our holiday

This service saved our holiday. Despite the ads saying TV with digital channels in our room, it was still distressing to find we couldn't watch our usual programs or anything in English. Thankfully we found this service and we managed to set it up on our iPad quite easily, some feat for technophobes in our 70's. When we got back, I then started to worry about what I'd signed up to so I contacted the company and despite it being a Sunday I soon had a response. This is an excellent service and the price was nothing compared to the enjoyment from the entertainment it allowed us to watch. Thank you Stephen.

January 22, 2023
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