Whirlpool India Reviews 

1,053
TrustScore 1 out of 5

1.0

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Review summary

Created with AI, based on recent reviews

Evaluating 174 reviews, most reviewers were let down by their experience overall. Customers frequently reported products failing shortly after purchase, with appliances like washing machines and refrigerators ceasing to function or developing issues such as poor cooling. Reviewers consistently experienced poor customer service, noting unhelpful and unresponsive support, with many complaints going unresolved for extended periods. People also highlighted issues with staff behavior, including rudeness, misguidance, and concerns regarding payments for services that customers believed should have been covered by warranty. Many consumers found the product quality to be very low, with appliances breaking down prematurely or not performing as expected, leading to repeated repair needs. Installation requests were often delayed, and customers faced significant waiting times for repairs, sometimes for weeks, leaving them with non-functional appliances.

What people talk about most

Service

Reviewers highlight negative aspects of service, expressing deep dissatisfaction with repair services and... See more

Product

Customers consistently note negative experiences with product quality, with many reporting that appliances... See more

Customer service

Reviewers mention negative feedback about customer service, with many expressing dissatisfaction and... See more

Staff

Users describe negative interactions with staff, citing experiences with unprofessional, unresponsive, and... See more

Quality

People report negative experiences with quality, with many consumers expressing disappointment with product... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Very bad response from service center. Refrerigator Techie number was provided thru WhatsApp chat. But his phone is always in busy mode, nor he calls back.CAL25112500886 was my ticket number. WhatsA... See more

Rated 1 out of 5 stars

10/8/2025 ko whirlpool ki semi automatic washing machine li thi 11 aug ko kapde dhoye to uska filter baar baar nikalne laga complaint ki to service wale me kaha ki machine company se replace hogi ba... See more

Rated 1 out of 5 stars

Third class service... Technician name of mustak bhai come change some parts take 5000 rs , he said wait for 24 hrs fridge will start, we wait 3 days fridge still not start, technician give response... See more

Rated 1 out of 5 stars

Worst service called upon many times for service of microwave,they came and visited took visiting charge and never returned nor they called upon for replacement of panel board least bothered about cli... See more


1.0

Bad

TrustScore 1 out of 5

1K reviews

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1.0

All reviews

(1,053)

173 reviews in the last 12 months

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Rated 1 out of 5 stars

I can give only 0 star.whirlpool…

I can give only 0 star.whirlpool washing machine which doesn't worked even for properly for 2 year it had all the complaint aftermarket them warranty period was over.we paid for service charges for half the cost of washing machine,
Lastly fed up of the services we gave the washing machine for exchange .

March 19, 2025
Unprompted review
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Rated 1 out of 5 stars

Whirlpool is waste. Not trustable. Don't trust.

Whirlpool is not trustable. Don't trust. I purchased washing machine on 27 December 2024 and I have requested for a service for my washing machine. The technician came on 5th January 2026 and forced me to purchase AMC while my washing machine was still under active warranty. I told them to cancel my AMC and refund my money but they are not responding. At the time of this visit, my Whirlpool washing machine was still under an active manufacturer warranty for one more year and therefore, I did not require or intend to purchase any AMC. However, due to continuous pressure, force and misguiding from the technician, I was forced to purchase the AMC against my will. On the same night (05-01-2026), I sent an email clearly requesting the cancellation of the AMC and a refund. Despite this timely request, an invoice was generated on 07-01-2026, which is two days after my cancellation request.
I have not received any refund until now. Don't trust WHIRLPOOL. Waste

January 5, 2026
Unprompted review
Rated 1 out of 5 stars

Buying whirlpool fridge was the biggest…

Buying whirlpool fridge was the biggest mistake. 467 L of fridge within one year parts are getting changed. Cooling is not working. Cooling complaint is always. There. Charges are very high for a small part. It can cost up to 3000 2 ₹4000. We bought the fridge for 50,000. I’ve almost invested 12,000 in repairing the fridge within one year.

March 16, 2026
Unprompted review
Rated 1 out of 5 stars

Very bad service ,1st customer care…

Very bad service ,1st customer care call paid able and 2nd not response immediately long time waiting, 1st stage call wait , 2nd stage refrigerator wait ,and my 10 rupees payable call recharge empty. And not reached 3rd stage tecnical dipartment.now recharge again and call him and repeat all . India , delhi, Whirlpool refrigerator model no 72568 S.no. 7256801251014517

March 14, 2026
Unprompted review
Rated 1 out of 5 stars

It's been a week now I brought Washing…

It's been a week now I brought Washing Machine and non of the installation guy came to my house for installation. Patectic service. Installation people are rude and uneducated and lairs don't attend the calls and megs. Always give an false commitments. I am very upset with Whirpool and never going to purchase any product in future.

March 13, 2026
Unprompted review
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Rated 1 out of 5 stars

We purchased a Whirlpool double door…


We purchased a Whirlpool double door refrigerator (3-star model). After just one year, the paint inside the refrigerator started peeling off. When we reported this issue to the company, they said they could provide a replacement only if we pay an extra amount. They also told us that the 3-star model we bought is not available now and they can only provide a 2-star model, and for that also they are asking us to pay additional money. We are very disappointed with this response from the company👎

December 12, 2025
Unprompted review
Rated 1 out of 5 stars

I am extremely disappointed with the…

I am extremely disappointed with the product quality and customer support of Whirlpool Corporation. I have purchased refrigerator UIP-F-SIRT3523 and has been defective since the very first day of purchase, and despite 10–12 technician visits over the past 7–8 months, the issue remains unresolved. Recently, on 11 February 2026, components were replaced by a technician, yet the leakage problem continues and the refrigerator section still does not cool properly, leading to repeated food spoilage and financial loss. This has caused continuous inconvenience and wastage of money, apart from the ₹30,000+ spent on purchasing this defective appliance. It is extremely frustrating that instead of providing a permanent solution or replacement, only temporary fixes are being attempted. The after-sales service has been highly unresponsive and ineffective. Such poor product reliability and customer care is unacceptable.
I strongly urge potential buyers to think twice before purchasing Whirlpool products.

March 11, 2026
Unprompted review
Rated 1 out of 5 stars

bad service - no one appears

No service. Came and took about 8k for repair, and 2 days no service. Every hour they say that someone will come, but no one appears. Don't buy ever!!! And the fridge is just over a year old, and it's conked off!

March 10, 2026
Unprompted review
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Rated 1 out of 5 stars

My new whirlpool fridge get gas leak…

My new whirlpool fridge get gas leak with in 2 month of new fridge delivery
467 ltr fridge give complaint on toll free number no replacement done yet
2 working days already completed.

Never buy anything of whirpool

March 9, 2026
Unprompted review
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Rated 1 out of 5 stars

I raised a complaint for low cooling of…

I raised a complaint for low cooling of my 2 door whirlpool refrigerator which was just 3 years old. Complaint was not resolved even after writing to service head and several follow ups.
Instead of going to details I would mention the issues which I had faced.
1. Misguiding by technician and changing good parts without thorough checking.
2. Charging almost double the MRP price of the component.

February 2, 2026
Unprompted review
Rated 1 out of 5 stars

You should absolutely not buy a…

You should absolutely not buy a Whirlpool refrigerator, please please please. Only then will they learn a lesson. Because --------
after working fine for a few days, it started having problems and is no longer working well. Now it is useless. After calling customer care 3 times to complain, they still haven't sent a technician.
06 days gone but I still haven't received the service.

February 19, 2026
Unprompted review
Rated 1 out of 5 stars

I had a very disappointing experience…

I had a very disappointing experience with Whirlpool’s fridge warranty service. My refrigerator stopped cooling properly within the warranty period, but the service process was extremely slow and frustrating. It took multiple calls just to get a technician assigned, and even after visiting, the issue was not properly fixed.

The technician seemed unprepared and did not clearly explain the problem. After the so-called repair, the fridge started having the same issue again within a few days. When I contacted customer support again, they kept delaying and gave no proper solution. The technician said the part needed to be replaced and can be replaced in warranty and its been more than 7 days still haven't got the part and no definitive time to change and now the phone is switched off.

For a brand like Whirlpool, I expected professional and reliable warranty support, but the service was careless and inefficient. The warranty feels useless if the problem is not actually resolved. Very disappointed with the after-sales service.

February 24, 2026
Unprompted review
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Rated 1 out of 5 stars

I have purchased Split AC last year…

I have purchased Split AC last year (Around MAY OR JUNE 2025) and booked AC service request 2-3 times but no one visit from the center and after few days, received call from this number +91 98148 23189 that we will do the service in next season (Before 1 year completion) and I booked service now again but no visit yet and still waiting for service person and again getting call from this number +91 98148 23189 and saying send Bill and even I submitted Bill again and still never received any person yet for AC service. So in whole year even not single time service DONE and in future, I will recommend not to purchase AC from this company. They are really very unresponsive. So I will say NO to WHIRLEPOOL Products.

June 18, 2025
Unprompted review
Rated 1 out of 5 stars

I am very disappointed with my…

I am very disappointed with my Whirlpool AC and the service experience. I purchased this AC less than a year ago, and it is still under warranty. When I requested a wet service, the service center told me that wet service is only available as a paid service. Why? Where is this mentioned in the warranty terms? It was never clearly informed at the time of purchase. I want to ask Whirlpool and the service center – are customers supposed to guess these hidden conditions? I bought this product trusting the brand, but this experience is extremely frustrating.

February 18, 2026
Unprompted review

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