Whirlpool India Reviews 

1,050
TrustScore 1 out of 5

1.0

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Review summary

Created with AI, based on recent reviews

Evaluating 174 reviews, most reviewers were let down by their experience overall. Customers frequently reported products failing shortly after purchase, with appliances like washing machines and refrigerators ceasing to function or developing issues such as poor cooling. Reviewers consistently experienced poor customer service, noting unhelpful and unresponsive support, with many complaints going unresolved for extended periods. People also highlighted issues with staff behavior, including rudeness, misguidance, and concerns regarding payments for services that customers believed should have been covered by warranty. Many consumers found the product quality to be very low, with appliances breaking down prematurely or not performing as expected, leading to repeated repair needs. Installation requests were often delayed, and customers faced significant waiting times for repairs, sometimes for weeks, leaving them with non-functional appliances.

What people talk about most

Service

Reviewers highlight negative aspects of service, expressing deep dissatisfaction with repair services and... See more

Product

Customers consistently note negative experiences with product quality, with many reporting that appliances... See more

Customer service

Reviewers mention negative feedback about customer service, with many expressing dissatisfaction and... See more

Staff

Users describe negative interactions with staff, citing experiences with unprofessional, unresponsive, and... See more

Quality

People report negative experiences with quality, with many consumers expressing disappointment with product... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Very bad response from service center. Refrerigator Techie number was provided thru WhatsApp chat. But his phone is always in busy mode, nor he calls back.CAL25112500886 was my ticket number. WhatsA... See more

Rated 1 out of 5 stars

10/8/2025 ko whirlpool ki semi automatic washing machine li thi 11 aug ko kapde dhoye to uska filter baar baar nikalne laga complaint ki to service wale me kaha ki machine company se replace hogi ba... See more

Rated 1 out of 5 stars

Third class service... Technician name of mustak bhai come change some parts take 5000 rs , he said wait for 24 hrs fridge will start, we wait 3 days fridge still not start, technician give response... See more

Rated 1 out of 5 stars

Worst service called upon many times for service of microwave,they came and visited took visiting charge and never returned nor they called upon for replacement of panel board least bothered about cli... See more


1.0

Bad

TrustScore 1 out of 5

1K reviews

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1.0

All reviews

(1,050)

168 reviews in the last 12 months

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Rated 1 out of 5 stars

I have bought whirlpool double door refrigerator…

I have bought whirlpool double door refrigerator in 2021 . Since then it has been broken down many time . Their service is worst in india . I logged complaint on 21st Jan 2026. Still not resolved . I must plz never buy any product of whirlpool . Their product quality is very low and service is worst then that . If you don’t want to waste money plz don’t buy any of their product .

January 21, 2026
Unprompted review
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Rated 1 out of 5 stars

Sold defective refrigerator.

Sold defective refrigerator.. after 6 months the thermostat had a problem.. technician not able to fix have visited thrice… problem is existing after every two months of the technician visit… even the technician visited said the part is defective

September 2, 2025
Unprompted review
Rated 1 out of 5 stars

Very poor customer service

Very poor customer service. They are avoiding calls and causing disappointment. Issues often occur while working. The company uses the strategy of repeatedly buying new spares to make a profit, and we are losing money.

January 19, 2026
Unprompted review
Rated 1 out of 5 stars

🚨 Extremely Poor Service

🚨 Extremely Poor Service – Whirlpool Washing Machine | Croma
This has been one of the worst service experiences of my life.
My Whirlpool washing machine has been non-functional for more than a week. Despite raising repeated complaints, there has been zero accountability and zero ownership from both Croma and Whirlpool Service (Sanand).
We were in an emergency situation and had to travel, yet no one cared to provide support. Owning a premium appliance becomes meaningless when the company abandons customers at critical times.
The most disappointing part is the unprofessional and careless attitude of Mr. Jaideep from Croma. Instead of helping, he showed complete indifference, no follow-up, no empathy, and no solution. This kind of behavior damages the brand’s credibility badly.
Whirlpool’s service team is equally irresponsible:
No proper technician visit
No clear diagnosis
No timeline
No communication
No resolution
This is not just poor service — this is negligence.
I strongly warn customers: ❌ Don’t trust Whirlpool service commitments
❌ Don’t expect support from Croma after purchase
Selling a product is easy; standing by customers during failure defines a brand, and both Whirlpool and Croma have failed miserably.
Absolutely unacceptable.

January 14, 2026
Unprompted review
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Rated 1 out of 5 stars

One of the worst expected customer…

One of the worst expected customer service provided by whirlpool staff. Call raised for installation of washing machine almost 4-5 times, every time a new call needs to be raised. Most unprofessional and arrogant customer servie executives work for whirlpool.

Made a mistake after buying whirlpool top load washing machine, should have sticked to IFB as promptness in customer service by IFB is unmatchable.

January 13, 2026
Unprompted review
Rated 1 out of 5 stars

I am extremely disappointed with…

I am extremely disappointed with Whirlpool’s service. I purchased a fully automatic washing machine recently, and it has already stopped working properly.
I have been following up with customer care daily for the last 5 days. Each time, I am promised that a technician will visit, but no one ever shows up. It is unacceptable to leave a customer stranded after a major purchase. If you value your peace of mind, do not buy Whirlpool products. Their service network is non-existent.

January 9, 2026
Unprompted review
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Rated 1 out of 5 stars

Very bad service frpm Whirlpool

Very bad service frpm Whirlpool. I have removed the water connection from water tap for putting a cover, after that I could not put in back in line as leaking was observed, then I contacted customer care , the best hopeless fellow who has told me it will be done today but since then no action was taken finally again contacted told me it will be done chargeable basis, very dangerous service please do not take any whirlpool product.

December 26, 2025
Unprompted review
Rated 1 out of 5 stars

Whirlpool is the worst and most useless company

I have a Whirlpool top-loading washing machine. It's a very poor quality and useless washing machine. I would not recommend it to anyone
Since we bought this, we've been having problems with it, and it's been about 8 to 10 months now. It hasn't worked properly even once, and whenever we wash clothes, it doesn't dry them. Whirlpool is the worst and most useless company!

December 22, 2025
Unprompted review
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Rated 1 out of 5 stars

Its garbage not brand


The Whirlpool should not even be classified as a brand. It is an inferior product line, and the individuals operating the business are shameless scumbags and financial leeches. Consumers who purchase their products are essentially choosing an appliance from a garbage bin and donating their hard-earned money to these crooks.

I purchased a Whirlpool refrigerator about four years ago, and it has been nothing but a headache. I gifted this appliance to my mother, expecting reliability, especially since I’ve used LG and Samsung refrigerators for over seven years without a single major issue.

But the Whirlpool unit’s compressor failed far too early. I agreed to pay ₹3,500 for the compressor replacement and ₹500 as a service fee, hoping the problem would be resolved. Shockingly, within just one month, the same issue has returned. And now, Whirlpool is again demanding another ₹500 just to visit—for a problem that should have been fixed the first time.

December 11, 2025
Unprompted review
Rated 1 out of 5 stars

Worst customer care service

Worst customer care service, and they give authentication to whom their reputation is very bad and their technician are more than worse and they believe to take money from customer their service centre alka home appliances in varanasi is very worse in service and they have very bad technician they don't know how to make appliances. They destroyed my fridge which I bought only a year ago.

November 26, 2025
Unprompted review
Rated 1 out of 5 stars

…Bad service

Whirpool ac service centre manager shajahan bad service area perambra conpalint not solvig for my ac

December 8, 2025
Unprompted review
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Rated 1 out of 5 stars

Very bad response from service center

Very bad response from service center. Refrerigator Techie number was provided thru WhatsApp chat. But his phone is always in busy mode, nor he calls back.CAL25112500886 was my ticket number.
WhatsApp customer support is useless. Always bot replies.
Never buy Whirlpool products.

November 27, 2025
Unprompted review

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