Wholesale Domestic Bathrooms Reviews 

Cameron Grayson was fantastic, a great help, very knowledgeable and lovely and cheery. Got exactly what we wanted. Thanks

Having picked what we wanted in the showroom with Simon we popped round to collect our items from the warehouse. Unfortunately Simon had listed the wrong toilet seat and missed the toilet vanity unit off the order. Which was annoying to say the least.

Charlene was there to save the day and correct our order and save the day changing the toilet seats and ordering the toilet vanity unity at the time to save having to go back to the main store.

Charlene really made sure we were happy with our choices and were 100% happy before we left excellent member of staff in the warehouse nothing was a problem for her.

Our sales advisor Moshiur Rahaman was a great help and pointed out things we hadn’t thought of eg the height of the shower enclosure. Showroom was first class it was great to be able to see quality firsthand. Excellent customer service so far looking forward to bathroom suite being delivered

Srishti was very helpful and took time to show us lots of options. She was very friendly and knowledgeable and didn’t come across as sales pushy. A credit to the company

5 star customer service from Wholesale Domestic today.
I had an issue with an item I purchased that was damaged when I opened the box. First call at 7.24am and was ready to collect at 8.20

Fraser in Customer Service was excellent - took the details, planned the return and replacement without any work for me and all I had to do was go in and collect it. What a stress free process considering I had a plumber en-route. Fraser was friendly and very helpful and sorted everything out with ease. What an excellent customer experience. Thank you for all your help, really appreciated.

Such a polite helpful young man .
Could not do enough to help .
Patience of a saint

Megan was great at talking us through what was good about products Giving recommendations etc

Alice Murphy was both knowledgeable and helpful and extremely patient.

Brilliant customer service from Alice Murphy, went over and above to make buying from wholesale domestic an easy experience, will definitely use again

Yes we got a lot of help from Linda she was really nice to us and anything that we asked about Linda was nice about it

I was recommended to Wholesale Domestic by a builder friend.
A fantastic showroom with everything to see, really knowledgeable staff - Cameron Grayson - helpful and friendly - knew the products.
Good, clear, prices.
I ordered everything for two bathrooms within 30 minutes.
Excellent experience.

If I could give highter than 5⭐️ for Sales Advisor Bijaya Nepal, I would!

He was very approachable, listened to what I wanted, quickly directed me to items to view, no pressured sales tactics, just excellent customer focused service.

Very helpful and knowledgeable and took the time to check out items that I asked for price match in - hassle free!

Overall excellent shopping experience and would recommend anyone to seek out Bijaya when shopping at Wholesale Domestic.

Thank you!

Alice Murphy was very knowledgeable and helpful - thanks !

I’ve dealt with Charlene a few times now, very helpful and really pleasant, and goes out her way to help you with your questions on the products

Utter waste of time totally utrustworthy, impossible to do buisiness with.

Ordered a bath panel, shows online as "in stock", paid £50 for a special delivery.

Two days later no news, so I phoned them:

"Oh yes sorry that one is actually a special order from a supplier we dont have them in stock, it wont be ready to dispatche for a week, someone from sales is supposed to phone to tell you that when you order it."

Firstly, it doesnt even make sense why is it listed as "in stock" when its not, secondly how can someone phone me to tell me this AFTER I`ve ordered it and paid for it to inform me ?

Why did nobody phone ? - They dont know
Why is it listed as in stock when its not ? - They dont know

I`ve now got parts arriving a week late which the pumber cant fit as he`s on another job after the end of this week.

Will never order from here again, because its impossible to trust when anything you buy will actually arrive.

Dreadful, dreadful company. Sent me a radiator which didn’t work and which cost me £300 to have fitted as 4 plumbers/electricians tried and failed to get it working. Wholesale Domestics initially said they would pay to get it removed from my house and returned to them and that they would refund me the costs involved, but then randomly changed their minds and are refusing to pay for its removal, or the £300 I spent having it fitted, and are even insisting that I pay for radiator shaped cardboard boxes to get it returned to them. I am down about £600 so far without a penny back from them and they still want me to spend more. So I’m now stuck taking them to small claims court to get my money back. All of this while I lost my job and am coping with a terminal diagnosis. Utterly shameful company. You sent me a broken radiator, why am I down £600???

Added after their reply - they are still refusing to refund me for the glycol needed to fill the defective radiator or for the £300 installation costs, so I am still down £300. This is not a satisfactory resolution. You sent me a defective item and I should not be out of pocket as a result of it.

First time in at wholesale domestic Linda was very helpful. And helped us find exactly what we were looking for

Great customer service from start to finish. Ali is a credit to the company with his friendly, helpful and happy to help approach.

Cameron was a great help when choosing our bathroom.

Kaitie helped with my return brilliantly and had me in and out in 5 minutes.