Wholesale Domestic Bathrooms Reviews 

3,541
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 565 reviews, reviewers overwhelmingly had a great experience with this company and its exceptionally supportive and professional team. Consumers frequently praise the extremely knowledgeable and friendly staff members for offering personalized guidance and valuable design advice throughout the showroom visits. Many people also appreciate the extensive product selection and smooth ordering process, which ultimately makes planning a new bathroom completely stress-free. However, some customers also noted frustrating communication delays regarding online stock availability and unexpected waiting times for deliveries. A few other people also felt that receiving damaged goods or incorrect items caused unnecessary complications during their home improvement projects.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting their extensive product knowledge and patience.... See more

Product

Clients share positive opinions on product quality, highlighting the great range of items and excellent... See more

Service

Consumers find service to be positive, highlighting helpful and knowledgeable staff who provide great advice... See more

Customer service

Customers consistently note positive experiences with customer service, praising staff for being extremely... See more

Order

Users describe positive interactions with order, highlighting smooth and helpful in-store assistance.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

George our sales assistant was first class. Helpful, knowledgable and full of ideas without being pushy. Nothing was too much bother. He spoke very proudly of his employer and the products. His re... See more

Company replied

Rated 5 out of 5 stars

Nothing but good things to say about the service provided at wholesale domestic bathrooms in Hillington. At one point we had three members of staff helping to create the vision for our bathroom that... See more

Company replied

Rated 5 out of 5 stars

Great experience at wholesale and Domestic in Hillington Glasgow. The lady Alison Brown who helped us was excellent and so helpful. Nothing was too much trouble. We have unusual shower enclosure s... See more

Company replied

Rated 5 out of 5 stars

Our transaction with Alice in the Glasgow Store was stress free. Alice walked us through the showroom and advised us on what we required for our bathroom refit. The selection on display was rath... See more

Company replied


Company details

  1. Bathroom Remodeler
  2. Furniture Store

Written by the company

Whether you are in the market to refresh your existing space with a bathroom accessory, or instead looking to perform a complete renovation, we have items and prices that will appeal to any budget. Value is very important to us and we believe in a philosophy to sell bathroom suite packages at great prices, which is why at Wholesale Domestic you will always get the best price when buying one of our expertly designed bathroom suites which are styled and priced to appeal.

30 Day Money Back Guarantee

We offer a 30 day cooling off period after delivery.

If you decide you are not happy with your order, we will offer a full refund provided you contact us within 30 days of delivery of your order. Please see our website for full terms and conditions.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

4K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 97% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.6

All reviews

(3,541)

519 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great customer service from start to…

Great customer service from start to finish. Ali is a credit to the company with his friendly, helpful and happy to help approach.

May 1, 2026
Unprompted review
Wholesale Domestic Bathrooms logo

Reply from Wholesale Domestic Bathrooms

Good morning,

Thank you for taking the time to leave us this amazing 5 star review!

We are glad to hear that our staff could provide assistance.

We will pass your kind words on to Ali!

Many thanks
WDB

Rated 5 out of 5 stars

Cameron was a great help when choosing…

Cameron was a great help when choosing our bathroom.

May 12, 2026
Unprompted review
Wholesale Domestic Bathrooms logo

Reply from Wholesale Domestic Bathrooms

Good morning,

Thank you for taking the time to leave us this amazing 5 star review!

We are glad to hear that our staff could provide assistance.

We will pass your kind words on to Cameron!

Many thanks
WDB

Rated 5 out of 5 stars

Kaitie helped with my return…

Kaitie helped with my return brilliantly and had me in and out in 5 minutes.

May 12, 2026
Unprompted review
Wholesale Domestic Bathrooms logo

Reply from Wholesale Domestic Bathrooms

Good morning,

Thank you for taking the time to leave us this amazing 5 star review!

We are glad to hear that our staff could provide assistance.

We will pass your kind words on to Kaitlin!

Many thanks
WDB

Rated 5 out of 5 stars

Linda was amazing

Linda was amazing , first visit and will be purchasing a bathroom in the next few weeks Linda was lovely and very welcoming. Thank you

May 12, 2026
Unprompted review
Wholesale Domestic Bathrooms logo

Reply from Wholesale Domestic Bathrooms

Good morning,

Thank you for taking the time to leave us this amazing 5 star review!

We are glad to hear that our staff could provide assistance.

We will pass your kind words on to Linda!

Many thanks
WDB

Rated 5 out of 5 stars

Great service.

Great service from Charlene. Helped sort out returns and re-orders quickly for us without any issue.

May 9, 2026
Unprompted review
Wholesale Domestic Bathrooms logo

Reply from Wholesale Domestic Bathrooms

Good morning,

Thank you for taking the time to leave us this amazing 5 star review!

We are glad to hear that our staff could provide assistance.

We will pass your kind words on to Charlene!

Many thanks
WDB

Rated 1 out of 5 stars

CHEAP QUALITY - WORST CUSTOMER SERVICE

We spent almost £1000 on bathroom furniture from Wholesale Domestic, and after only 3 years the sink tap completely stopped working properly. The handle can no longer be lifted or pushed down to open and close the water. This was NOT caused by misuse or damage from us it is clearly due to the extremely poor quality of the materials or the internal mechanism inside the tap itself. A tap is designed to be opened and closed every single day, so this should not happen after such a short time.

When we contacted the company, they immediately told us the faulty part was “not under warranty.” Instead of replacing the tap or taking responsibility, they told US to dismantle the tap ourselves, identify the broken piece, and send them photos. We explained that we were uncomfortable doing this because there was a real risk of not being able to reassemble the tap properly, but they refused to help.

As a result, we had to spend even more money hiring someone just to remove and reinstall the tap. After sending the photos they requested, they then told us they DON’T EVEN HAVE THE REPLACEMENT PART. Instead, they sent us links to external websites and told us to buy the part ourselves, offering only a ridiculous 20% discount.

This level of customer service is shocking. We have had bathroom taps in other homes last over 20 years without any issues, yet this expensive tap failed after only 3 years. Poor quality products, terrible after-sales support, and zero responsibility toward customers. Absolutely unacceptable experience — I would never buy from Wholesale Domestic again.

May 9, 2026
Unprompted review
Wholesale Domestic Bathrooms logo

Reply from Wholesale Domestic Bathrooms

Thank you for taking the time to leave your feedback. We’re very sorry to hear about your experience and the issues you’ve encountered with your tap.

While we understand how frustrating this situation has been, we would like to clarify a few important points. The internal components of taps, such as cartridges and other consumable parts, are subject to wear and tear over time and are therefore not covered under warranty.

In order to assist as effectively as possible, we requested confirmation of the exact part required. This is a standard process that allows us to ensure the correct component is identified before any replacements are considered.

We appreciate that dismantling the tap may have caused concern; however, without this information, we are unable to accurately determine the specific part needed.

Unfortunately, once the part was identified, it is not a spare that we had available. We do not stock or sell spare parts but if our technical team have it available we can provide this.

In such cases, we do our best to support customers by providing alternative sourcing options, including links to trusted third-party suppliers and a goodwill discount where possible.

We appreciate that this was not the outcome you were hoping for, and we regret any inconvenience caused. Your feedback is important to us, and we will continue to review our processes to improve the support we provide to our customers.

Many Thanks
WDB

Rated 5 out of 5 stars

Sales staff really know their products and are very helpful with suggestions too

First visit Zoe helped us, 2nd visit Ali, 3rd visit Aaron (all in Edinburgh). All of them knew their products and all of them gave me ideas I used in the final layout/purchase. Our new ensuite is bright and fresh and I love it! Finally feel safe in my new sturdy, non-slip shower too. Thanks for all the help guys!

April 6, 2026
Unprompted review
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Reply from Wholesale Domestic Bathrooms

Good morning,

Thank you for taking the time to leave us this amazing 5 star review!

We are glad to hear that our staff could provide assistance.

We will pass your kind words on to Zoe, Ali and Aaron!

Many thanks
WDB

Rated 5 out of 5 stars

WDB was recommended to us by our…

WDB was recommended to us by our fitter. We visited the Hillington showroom a couple of times and can definitely recommend. The showroom has an extensive display of all your bathroom requirements at a reasonable cost. We were attended to by Bernard on several occasions. His knowledge and professionalism was outstanding and made our life a lot easier as there was so much to consider. Thanks again Bernard, first class customer service for sure.

May 7, 2026
Unprompted review
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Reply from Wholesale Domestic Bathrooms

Good morning,

Thank you for taking the time to leave us this amazing 5 star review!

We are glad to hear that our staff could provide assistance.

We will pass your kind words on to Bernard!

Many thanks
WDB

Rated 5 out of 5 stars

Saleswoman was pleasant and helpful.

Saleswoman was pleasant and helpful.

May 3, 2026
Unprompted review
Wholesale Domestic Bathrooms logo

Reply from Wholesale Domestic Bathrooms

Good morning,

Thank you for taking the time to leave us this amazing 5 star review!

We are glad to hear that our staff could provide assistance.

We will pass your kind words on to Gurpreet!

Many thanks
WDB

Rated 5 out of 5 stars

Today we visited your showroom…

Today we visited your showroom hillington today.

My sister over 70 yrs old had house fire last year and was there to pick her new bathrooms.

She had 3 bathrooms to be fitted out.

Moshiur Rahaman the young sales advisor was brilliant.

He put her at ease and the level of advice and service was Top Class.

My sisters name Mrs Elizabeth McMahon Got her quotation and her builders involved are coming tomorrow to complete everything.

Thank you to Moshiur for his level of service today.

Joe McShane

May 7, 2026
Unprompted review
Wholesale Domestic Bathrooms logo

Reply from Wholesale Domestic Bathrooms

Good morning,

Thank you for taking the time to leave us this amazing 5 star review!

We are glad to hear that our staff could provide assistance.

We will pass your kind words on to Moshiur!

Many thanks
WDB

Rated 5 out of 5 stars

Charlene was extremely helpful when I…

Charlene was extremely helpful when I visited to exchange items she went above and beyond and it really took the stress out of my visit

April 1, 2026
Unprompted review
Wholesale Domestic Bathrooms logo

Reply from Wholesale Domestic Bathrooms

Good morning,

Thank you for taking the time to leave us this amazing 5 star review!

We are glad to hear that our staff could provide assistance.

We will pass your kind words on to Charlene!

Many thanks
WDB

Rated 5 out of 5 stars

Go ask for George

Just been to WDB and bought a full shower room ,and was severed by a lovely gent called George , nothing was a bother. WOW service expectations and a way above .
If your shopping in the Hillingdon branch ask for George and you will see old fashioned fantastic service

May 6, 2026
Unprompted review
Wholesale Domestic Bathrooms logo

Reply from Wholesale Domestic Bathrooms

Good morning,

Thank you for taking the time to leave us this wonderful 5 star review!

We are glad to hear that George could provide you with such positive service!

We will gladly pass your feedback along to him.

Many thanks
WDB

Rated 5 out of 5 stars

Alice

Alice, was very helpful from the minute we entered the store and asked for her assistance, Alice was creative in her ideas and reassured us on what was most suited to what we were looking for, i will recommend Wholesale Domestic Bathrooms to friends and will recommend the ask to speak to Alice for guidance on all products available that would be most suited.

May 5, 2026
Unprompted review
Wholesale Domestic Bathrooms logo

Reply from Wholesale Domestic Bathrooms

Good morning,

Thank you for taking the time to leave us this great 5 star review!

We are glad to hear that Alice could help you in the process and make your experience as smooth as possible.

We will make sure to pass your compliments on to her.

Many thanks
WDB

Rated 5 out of 5 stars

Srishti is the best salesperson ever!

Went to Wholesale Domestic Bathrooms in Glasgow. Once in the showroom we were a bit overwhelmed with the sheer size of it. Luckily we asked
the salesperson Srishti for advice and she was fantastic. She led us through the whole process from beginning to end with great patience and answered all our questions. We highly recommend this shop.

May 2, 2026
Unprompted review
Wholesale Domestic Bathrooms logo

Reply from Wholesale Domestic Bathrooms

Good morning,

Thank you for taking the time to leave us this amazing 5 star review!

We are glad to hear that our staff could lead you through the process of selecting a bathroom.

Srishti will be glad to hear your kind words!

Many thanks
WDB

Rated 1 out of 5 stars

Never again

Never again. I ordered bathroom cupboard. Came without handles. Emailed the company, never answered. Phoned to the company, they send me 1 handle instead of 2! Another phone call, lady said send an email to us. Seriously!!! I said no as no one answered for the first one. She said that someone contact me soon. That never happens. Now I have cupboard for 100 pounds without one handle!

May 5, 2026
Unprompted review
Wholesale Domestic Bathrooms logo

Reply from Wholesale Domestic Bathrooms

Thank you for taking the time to leave your feedback. We are sorry to hear about the issues you have experienced as your order unfolded.

I can see that a further replacement handle was arranged in the intervening time. This should reach you today.

Please do not hesitate to contact us should any further issues arise.

Thank you again for your feedback.
WDB

Rated 5 out of 5 stars

Cameron Grayson was super helpful and…

Cameron Grayson was super helpful and sourced a mirror for us. Great service!

May 4, 2026
Unprompted review
Wholesale Domestic Bathrooms logo

Reply from Wholesale Domestic Bathrooms

Good morning,

Thank you for taking the time to leave us this wonderful 5 star review!

We are glad to hear that our staff could provide the assistance you require.

We will pass your kind words on to Cameron!

Many thanks
WDB

Rated 1 out of 5 stars
Wholesale Domestic Bathrooms logo

Reply from Wholesale Domestic Bathrooms

Thank you for providing this feedback,

We are sorry to hear about your negative experience with our website.

Should you require assistance with placing orders in the future, please contact us and we will be glad to provide assistance.

Thank you again,
WDB

Rated 5 out of 5 stars

Lindsay was so helpful

Lindsay was so helpful and gave great advice on my bathroom selection , very knowledgeable and great customer service

January 6, 2026
Unprompted review
Wholesale Domestic Bathrooms logo

Reply from Wholesale Domestic Bathrooms

Good morning,

Thank you for taking the time to leave us this wonderful 5 star review!

We are glad to hear that our staff could provide the assistance you require.

We will pass your kind words on to Lindsay!

Many thanks
WDB

Rated 5 out of 5 stars

Great price easy to order bonus free…

Great price easy to order bonus free delivery

May 1, 2026
Wholesale Domestic Bathrooms logo

Reply from Wholesale Domestic Bathrooms

Good morning,

Thank you for taking the time to leave us this wonderful 5 star review!

We are glad to hear about your experience with our company.

Many thanks
WDB

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