⭐⭐⭐⭐⭐ Brilliant service from Wickes Bedford! Michael and Dawn were both incredibly helpful when we needed to return an item. They made the whole process quick and hassle-free, and were friendly a... See more
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Riverfield Drive, Perkins Road, Bedford Buckinghamshire, MK41 0UE, GB
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⭐⭐⭐⭐⭐ Brilliant service from Wickes Bedford! Michael and Dawn were both incredibly helpful when we needed to return an item. They made the whole process quick and hassle-free, and were friendly a... See more
Company replied
I’ve always had an amazing experience whenever i’ve visited the Bedford Wickes. All the team are incredibly friendly and helpful. A special shoutout to James Mcgregor who is super knowledgable regardi... See more
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All the staff have great customer service, the support you receive from them is incredible and all very knowledgeable. James has gone above and beyond for me when I have visited, kirsty and Zoey have... See more
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I have been using Wickes regularly for many years. I find most of the older staff very friendly and easy to talk to especially Dawn who is like a breath of fresh air and always brightens my day when... See more
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Written by the company
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
Riverfield Drive, Perkins Road, Bedford, Buckinghamshire, MK41 0UE, United Kingdom
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Ella who served me on the till is very friendly and helpful. She has served me a couple of times now and gives excellent customer service!

Reply from Wickes - Bedford
Popped into branch to order some ply for a home DIY project. We were helped by James McG who was super helpful, knowledgeable and helped us order what we needed for delivery.
He made sure we didn't miss out on any in-store offers and was warm and friendly.

Reply from Wickes - Bedford
All the staff in Bedford wickes are so friendly and efficient we have been coming here for 8 years or more and it’s by far the best Wickes ever !!!!

Reply from Wickes - Bedford
Helpful customer service and easy to locate the items I needed.

Reply from Wickes - Bedford
Really helpful staff, especially Dawn who went well beyond the extra mile to help us - she is a great ambassador for Wickes. Other staff helped us carry heavy items from shelf to car, really pleasant visit.

Reply from Wickes - Bedford
One of your staff, James McGregor, gave clear, helpful and practical advice on a particular job and tools/materials. It worked and genuinely appreciate his advice

Reply from Wickes - Bedford
Most of the staff go the extra mile to help especially Robbie, always friendly, has a ready smile and will always do his best to help with whatever, then get to the checkout and there's smiley Julia. These people know what customer care is

Reply from Wickes - Bedford
We had a great experience choosing our Kitchen from Wickes Bedford, Melanie is very professional and has great knowledge when it comes to setting up the drawings, we cannot thank her enough for making this easy to follow.

Reply from Wickes - Bedford
Can’t recommend Sarah enough absolutely amazing from start to finish !
Outstanding customer service !

Reply from Wickes - Bedford
Dawn on checkouts lights the place up but the standards of help available on the isles is now microscopic. They are shelf stackers but know nothing about anything DIY.

Reply from Wickes - Bedford
I love going to Wickes, Bedford, as all the staff are so friendly and extremely helpful. However, I always look out for Zoe, who always goes above and beyond to help me and sort out my queries.

Reply from Wickes - Bedford
This is the 4th Wickes kitchen we have fitted. We have found the units to be really good quality and reasonably priced. We were lucky enough to have Sarah plan the kitchens for us and she was able to plan and suggest ideas we had not even thought of. Any minor problems were quickly sorted and we are very happy with the results and the service recieved. We would not go anywhere else.

Reply from Wickes - Bedford
Went into Bedford branch today a young lady called Jasmine was so helpful and very pleasant with a nice smile.Weldone Jasmine

Reply from Wickes - Bedford
Although I could not find the correct item, Zoe was of great assistance with my TradePro registration. Thank you Zoe.

Reply from Wickes - Bedford
Julie was very helpful & professional. Information given to me about my enquiry was much appreciated.

Reply from Wickes - Bedford
I know that whenever I need something in Wickes, I can always rely on James Mac and Kirsty to help me find exactly what I need for whatever project I'm working on.
Customer service seems to be their focus so please keep up the great work as you're a credit to Wickes Bedford.
Vincetestarossa

Reply from Wickes - Bedford
I needed a discontinued paint colour which was identified and accurately colour matched by Kirsty in store. A very polite and professional service throughout our visit to this store.

Reply from Wickes - Bedford
Kirsty was super helpful and made a big difference. Top Jon

Reply from Wickes - Bedford
Bedford branch - Excellent
Lady on check out 8.30 am 9th May - Brilliant

Reply from Wickes - Bedford
Leaving this review just for Dawn - what a beautiful friendly addition she is :)

Reply from Wickes - Bedford
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