Wickes - Canning Town Reviews 

186
TrustScore 5 out of 5

4.8

300 Manor Road, Canning Town, Unit 3, London London, E16 4PA, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I had a very good experience at Wickes Canning Town. I needed to return some items, and the whole process was handled very smoothly and efficiently. I also bought some items and placed an online orde... See more

Company replied

Rated 2 out of 5 stars

I ordered £4171 worth of tiles from Wickes. 6 of the packages were damaged- I contacted wickes straight away and showed the photos. After a couple of weeks of to-and-fro, wickes wrote to me agreeing t... See more

Company replied

Rated 5 out of 5 stars

Excellent customer service from Akash at Wickes Canning Town. I was purchasing the Ashbury Grey Oak laminate flooring, and he was extremely helpful from start to finish. Akash took the time to... See more

Company replied

Rated 5 out of 5 stars

I had a wonderful experience at Wicks today. Mr Oliur Khan the manager was so kind, patient and helpful. He explained everything clearly and made me feel comfortable throughout. Excellent service . I... See more

Company replied


Company details

  1. Hardware Store
  2. Bathroom Supply Store
  3. Kitchen Supply Store
  4. Solar Energy Company

About Wickes - Canning Town

Written by the company

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Contact info

  • 300 Manor Road, Canning Town, Unit 3, London, London, E16 4PA, United Kingdom

  • +442075110291

4.8

Excellent

TrustScore 5 out of 5

186 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(186)

14,050 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service!

Great service!

May 25, 2026
Unprompted review
Wickes - Canning Town logo

Reply from Wickes - Canning Town

Thanks for taking the time to leave your review. We are glad to hear you received great service. - AB

Rated 5 out of 5 stars

I had a really great experience at…

I had a really great experience at Wickes thanks to one of the staff members who went above and beyond to help me. They were friendly, patient, and very knowledgeable, taking the time to answer all my questions and make sure I found exactly what I needed. It’s rare to come across customer service this helpful and genuine these days, and it made a big difference to my visit. A real credit to the Wickes team — thank you Oliur Khan. ✨✨

May 24, 2026
Unprompted review
Wickes - Canning Town logo

Reply from Wickes - Canning Town

Thank you for sharing your wonderful experience with us. We are so pleased to hear that Oliur provided such helpful, patient, and knowledgeable service, making your visit a great one. We appreciate your kind feedback. - AB

Rated 5 out of 5 stars

Good service in store by oliur

Good service in store by oliur

May 24, 2026
Unprompted review
Wickes - Canning Town logo

Reply from Wickes - Canning Town

We are so glad you had a positive experience in our store. We appreciate your kind words. - AB

Rated 5 out of 5 stars

I accidentally left items outside the…

I accidentally left items outside the store whilst loading the car
Went back the next day and staff member olly khan had brought them back inside amdnoxwas able to get them back
He was so polite and helpful can’t thank him enough made my day

May 24, 2026
Unprompted review
Wickes - Canning Town logo

Reply from Wickes - Canning Town

We are so pleased to hear that Olly could assist you and turn a potentially stressful situation into a positive one. We appreciate your kind words. - AB

Rated 5 out of 5 stars

Very good customer service

Very good customer service

May 23, 2026
Unprompted review
Wickes - Canning Town logo

Reply from Wickes - Canning Town

We are so glad you had a positive experience with our customer service. We appreciate your kind words. - AB

Rated 4 out of 5 stars

Alex was very helpful

Alex was very helpful, I got everything I needed today

May 23, 2026
Unprompted review
Wickes - Canning Town logo

Reply from Wickes - Canning Town

We are delighted you found everything you needed, with the help of Alex. - AB

Rated 5 out of 5 stars

I have just recently started buying…

I have just recently started buying items from Wick store in Canningtown .. As i struggling to get support from staff in B&Q store..Stock in Wicks always available. Staff are very friendly and helful. Manager oliv gave advice on products i was unsure about, as i needed to do some decorating whilst my husband was away. Great bunch team in the store

May 15, 2026
Unprompted review
Wickes - Canning Town logo

Reply from Wickes - Canning Town

Hi Angela, We're so happy to hear about your positive experience at our Canning Town store! We appreciate you sharing your feedback and are delighted our Manager could assist you. - Sean

Rated 5 out of 5 stars

Was served by Oliur today

Was served by Oliur today, he was very informative and helpful, took time out to explain the products to me, so was quite happy with service

May 20, 2026
Unprompted review
Wickes - Canning Town logo

Reply from Wickes - Canning Town

Hello Nordica, thank you for your wonderful feedback, and I'm glad that Oliur was super helpful during your visit to our Canning Town store! - Dylan

Rated 5 out of 5 stars

Ollie handles my returns very well and…

Ollie handles my returns very well and was very accommodating.

Excellent customer service.

May 2, 2026
Unprompted review
Wickes - Canning Town logo

Reply from Wickes - Canning Town

We appreciate you taking the time to leave us this feedback. We're happy to hear you received excellent customer service from Ollie. -AK

Rated 5 out of 5 stars

Ben helped and supported me better than…

Ben helped and supported me better than my experience today at B&Q. He was attentive and listened to my concerns and found and advised on the best items to get. Thank you Ben.

May 16, 2026
Unprompted review
Wickes - Canning Town logo

Reply from Wickes - Canning Town

We're so glad to hear about your positive experience! We appreciate you sharing your kind words about the excellent support you received from Ben. -AK

Rated 5 out of 5 stars

Ben and Paul was fantastic

Ben and Paul was fantastic! Great customer service and helped me identify the right product for my business! Thank you!

May 16, 2026
Unprompted review
Wickes - Canning Town logo

Reply from Wickes - Canning Town

We are so happy to hear that Ben and Paul provided great service and helped you find the right product for your business. Thank you for your kind feedback. -AK

Rated 5 out of 5 stars

Fabian was good in the store

Fabian was good in the store. Also there was Oli and Akib in Store. They all helped me to get me return money. Awesome, i will come again.

May 15, 2026
Unprompted review
Wickes - Canning Town logo

Reply from Wickes - Canning Town

We're so happy to hear our team provided excellent service and helped with your return! We appreciate your kind words. -AK

Rated 5 out of 5 stars

Great service today from Oliur Khan

Great service today from Oliur Khan, really helpful.

May 15, 2026
Unprompted review
Wickes - Canning Town logo

Reply from Wickes - Canning Town

We're so glad to hear you had such a positive experience with Oliur Khan! Your kind words are truly appreciated. -AK

Rated 5 out of 5 stars

Very helpful and kind

Very helpful and kind

May 13, 2026
Unprompted review
Wickes - Canning Town logo

Reply from Wickes - Canning Town

Hi Eri, Thank you for your review about your visit to our Canning town store. We appreciate your review and your business.

Rated 5 out of 5 stars

The service was amazing and the…

The service was amazing and the employee that helped me, Akib, was very helpful.

May 11, 2026
Unprompted review
Wickes - Canning Town logo

Reply from Wickes - Canning Town

Hello Gulam, thank you for your five-star review, and I'm glad you enjoyed the service from Akib in our Canning Town store! - Dylan

Rated 5 out of 5 stars

Akib help us in the store

Akib help us in the store. Wanna visit again. Highly recommended this store

May 10, 2026
Unprompted review
Wickes - Canning Town logo

Reply from Wickes - Canning Town

Hi Raihan, Thanks for taking the time leaving your review. We're so glad to hear that you enjoyed your visit and that our team member was helpful. Thanks again for the kind feedback. -JL

Rated 5 out of 5 stars

5* for Akib @ Canning Town!

Great customer service by Akib at the Canning Town store who went above and beyond to assist me, thank you so much!

May 8, 2026
Unprompted review
Wickes - Canning Town logo

Reply from Wickes - Canning Town

Hi, Thanks for taking the time leaving your review. We're happy to hear that Akib was able to help you on your visit to the Canning town store. Thanks again for the kind feedback. -JL

Rated 5 out of 5 stars

Great service

Great service, Ben was really helpful! Very kind and patient, excellent service from him.

May 8, 2026
Unprompted review
Wickes - Canning Town logo

Reply from Wickes - Canning Town

Hi, Thanks for taking the time leaving your review. We're happy to hear that Ben was able to help you and provide excellent service. Thanks again for the kind feedback. -JL

Rated 5 out of 5 stars

Akib has been absolutely amazing

Akib has been absolutely amazing. Very helpful and excellent customer service.
Will return back to the store

May 7, 2026
Unprompted review
Wickes - Canning Town logo

Reply from Wickes - Canning Town

Hi Samad, Many thanks for your five-star review. We are pleased to hear that you had great customer service from our colleague Akib in our Canning Town store. We appreciate your review and your business.

Rated 5 out of 5 stars

Akib was really helpful getting…

Akib was really helpful getting everything I need as I had no clue where to start!

May 6, 2026
Unprompted review
Wickes - Canning Town logo

Reply from Wickes - Canning Town

We're happy to hear that Akib provided you with the support you needed Temitope. Thank you for sharing your positive experience with us! - Andrew

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look