From initial home visit through to my design appointment today i found Agnieszka unfailingly professional, patient and friendly. I was made very welcome and felt the service/advice provided was excel... See more
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See what reviewers are saying
Bought a large tin of Sandlin stain from Wickes but was not the right colour so took it back and were given a Gift Voucher to the same value instead of a refund!....Went back to same store for another... See more
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I work for carlisle college and we have been working on a community garden for the college to grow its own produce for the catering students. Olivia and the team at carlisle branch have been fant... See more
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Denton Holme Community Garden were grateful recipients of donations of compost and tools as part of Wickes Carlisle community fund programme in June 2026. The application process was really easy and t... See more
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Company details
About Wickes - Carlisle
Written by the company
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
Contact info
Dukes Road, Carlisle, Cumbria, CA1 1JD, United Kingdom
- +441228596880
4.6
Excellent
112 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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In the 13 years of running my company I…
In the 13 years of running my company I have been using Carlisle Wickes multiple times a week. The staff are more than helpful, go above and beyond for myself and my staff. I do not hesitate to recommend to friends, family and customers for any of their needs.
Marc
September 20, 2024
Unprompted review
Reply from Wickes - Carlisle
Hi Marc, Thank you very much for taking the time to share your feedback, I'm glad to learn our Carlisle store is always helpful and goes above and beyond for yourself and your staff. - SF
So I’ve just had another delivery from…
So I’ve just had another delivery from wickes, I was kept informed via the tracking which I have to say works much better than other companies,
I’ve recently had surgery so I wasn’t able to help with the offloading but Zac who delivered this particular order could not have been more helpful, nothing was too much trouble for him, so a big thank you to Zac
September 20, 2024
Unprompted review
Reply from Wickes - Carlisle
Hey there, thanks for your amazing feedback, and I'm delighted you enjoyed the amazing delivery service we have provided! - Dylan
I had plasterboard delivered today from…
I had plasterboard delivered today from the Carlisle store. The service was brilliant and on time. The delivery guy unloaded and stacked the plasterboard for me, a cheerful friendly guy ,sorry I didn't get his name. I would recommend Wickes delivery.
September 18, 2024
Unprompted review
Reply from Wickes - Carlisle
Hey Darren, thanks for your five-star review, and I'm delighted that you enjoyed the service in our Carlisle store! - Dylan
We had some plaster bored delivered
We had some plaster bored delivered. The service was on time with a very helpful, polite, professional delivery man with a smile. Great job I’m very happy with the service
September 17, 2024
Unprompted review
Reply from Wickes - Carlisle
Hi Andrew, thanks for taking the time to share this feedback, we are pleased to hear that your order arrived on time, we appreciate you taking the time to let us know. RD
Horrible company
This is my third and last review of Wickes.
This is sent further to the reviews I have left this week.
I received what can only be described as an abusive email from someone I presume was the store manager.
No need to elaborate further except to say I will be forwarding my complaint together with the email I received from the store to Wickes head office.
A truly awful company who I will never use again.
September 11, 2024
Unprompted review
Reply from Wickes - Carlisle
Hi Dawn,
Thank you for taking the time to leave your Trustpilot review. We are truly sorry to hear about this poor experience you have received from our staff. We understand your frustration and would like to further investigate this matter. We have sent a request for more information via Trustpilot so that we can look into the situation. - FB
kitchen design and fittimg
Both my designer Peter and fitter Kieran were brilliant could not fault them at all and would have absolutely no problem recommending either them to anyone.
Peters knowledge and memory are brilliant,
Keirans workmanship excellent
August 16, 2024
Unprompted review
Reply from Wickes - Carlisle
Hi There, thanks for taking the time to share this feedback. RD
Peter was very knowledgeable
Peter was very knowledgeable, tentative and understood our needs, nothing was a problem to him. Peter wants to ensure that everything works for us and the others that will enjoy using our kitchen, we look forward with excitement to our kitchen being fitted and Peter has secured this for us, look forward to working with him and the rest of the Carlisle Wickes, in our other projects
July 13, 2024
Unprompted review
Reply from Wickes - Carlisle
Hi Mr. Richard Teasdale, Thank you for taking the time to leave your Trustpilot review. We're delighted to learn that your design consultant, Peter, was able to provide an excellent service ensuring you were happy with the results. We do greatly appreciate this kind feedback and will be sure to pass this on to the team. - FB
Wickes Carlisle went above and beyond
Elliott and his colleagues at Wickes Carlisle have went above and beyond to help us with our new kitchen from the design process to ordering and we would not hesitate to come back if we were to need anything in the future.
July 14, 2024
Unprompted review
Reply from Wickes - Carlisle
Hey Megan, thanks for sharing your wonderful feedback, and I'm glad to learn that Elliot was first class throughout your Wickes kitchen design process. It makes us proud you would come back to Wickes in the future, enjoy your new space! - Dylan
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