It’s not often these days that you have a great shopping experience especially when dealing with store staff. However there is always an exception to the rule and this was with a member of staff at Wi... See more
Company replied
Location
Switch locationHoward Way, Princes Gate Retail Park, CM20 2SU Harlow, England, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Tried to return guttering pipes, clips joins, bends well over £100 worth of stuff, was over my 30 days as was waiting for builders to come back. Refused to let me return even though these are core ite... See more
Company replied
I had a really positive experience at Wickes, and I’d especially like to mention Dawn, who was incredibly helpful and friendly. She went above and beyond to make sure we were looked after and made... See more
Company replied
Wickes is a great shop and the staff are wonderful. The store itself is pretty good for everything and even has some student offers, which is great for uni prep, but I'd especially like to mention sta... See more
Company replied
Company details
About Wickes - Harlow
Written by the company
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
Contact info
Howard Way, Princes Gate Retail Park, CM20 2SU, Harlow, England, United Kingdom
4.5
Excellent
106 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Wickes - Harlow
Hey Lauren, thanks for your wonderful feedback, and I'm delighted you enjoyed the excellent service we have to offer! - Dylan
Correct item collection
Correct item collection at a reasonable price no problem placing order on line ready for collection
April 18, 2024
Unprompted review
Reply from Wickes - Harlow
Hi Trevor, thanks for taking the time to share this feedback, we are pleased to hear that your click-and collect was ready and waiting, we appreciate you taking the time to let us know. RD
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.