Wickes - Hendon Reviews 

75
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TrustScore 4.5 out of 5

4.3

The Hyde, Hendon, Unit 2, Silk Bridge Retail Pk, London London, NW9 7TH, GB

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See what reviewers are saying

Rated 5 out of 5 stars

I had a very positive experience at Hendon Wickes. The team member ,Krishana who assisted me was extremely helpful, friendly and professional. They took the time to understand what I needed and provid... See more

Company replied

Rated 5 out of 5 stars

Selvy and Koma were so helpful - I had return items I’d purchased online and pick up replacements. Across multiple orders it wasn’t so straightforward- they were patient and understanding. I’m gratefu... See more

Company replied

Rated 1 out of 5 stars

Very poor customer service at Wickes West Hendon. We were told by both the delivery driver and Wickes Customer Services that we could return the delivery pallet, but after arranging transport to bring... See more

Company replied

Rated 5 out of 5 stars

Naomi Lovelace at Wickes Hendon was an absolute star throughout! Professional, personable, knowledgable and an intricate eye for detail as to what we wanted in our kitchen. Unfortunately due to lead t... See more

Company replied


Company details

  1. Hardware Store
  2. also in
  3. Bathroom Supply Store
  4. Kitchen Supply Store
  5. Solar Energy Company

About Wickes - Hendon

Written by the company

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Contact info

  • The Hyde, Hendon, Unit 2, Silk Bridge Retail Pk, London, London, NW9 7TH, United Kingdom

  • +442082007739

4.3

Excellent

TrustScore 4.5 out of 5

75 reviews

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4.3

All reviews

(75)

14,656 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Thank you to Mo because he is very…

Thank you to Mo because he is very helpful and a sweet gentleman he is always informed with everything and goes n extra mile to help - well done wickes

August 20, 2025
Unprompted review
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Reply from Wickes - Hendon

Hi Mike, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Mo in our store and that they provided you with useful advice. -AH

Rated 4 out of 5 stars

Mo is very helpful always

Mo is very helpful always - great job

August 15, 2025
Unprompted review
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Reply from Wickes - Hendon

We appreciate your positive feedback regarding the helpful assistance you received from Mo; we are so glad to hear it. -AK

Rated 5 out of 5 stars

I'm very happy with your customer mo…

I'm very happy with your customer mo and deep thank you

June 27, 2025
Unprompted review
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Reply from Wickes - Hendon

Hi Abas, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with us in our store and that they provided you with useful advice. -AH

Rated 5 out of 5 stars

I highly recommend Wicks in Hendon.

I highly recommend Wicks in Hendon.
Deepanshu was extremely helpful . A credit to the company . Lindsay the manager went the extra mile to help me.
Well done.

June 9, 2025
Unprompted review
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Reply from Wickes - Hendon

We're happy to hear that you had a positive experience at our Hendon store! We appreciate your kind words and are so glad that our team could be so helpful. Thanks for the recommendation!-GS

Rated 5 out of 5 stars

Linsey and selvi are super helpful!

Linsey and selvi are super helpful!
Great management.
Thanks
Yoni

June 5, 2025
Unprompted review
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Reply from Wickes - Hendon

We appreciate you taking the time to share your positive experience. We're so glad to hear that Linsey and Selvi were helpful to you when in our store!
-AF

Rated 5 out of 5 stars

Tony of Wickes, Hendon ( delivery driver)

Tony of Wickes, Hendon is a true consummate service professional. He collected the door from my 2nd floor flat (the building has no lift) with a smile and no quibbles. He was willing to go that extra mile. He is an asset to your company. Tony thank you.

May 24, 2025
Unprompted review
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Reply from Wickes - Hendon

We appreciate you sharing your experience with us. It's great to hear that Tony went above and beyond to assist you. We will be sure to pass on your kind words.
-AF

Rated 5 out of 5 stars

Very helpful polite friendly

Very helpful polite friendly
Always ready to help

Moh

May 8, 2025
Unprompted review
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Reply from Wickes - Hendon

Hi Ragz, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with us. -AH

Rated 5 out of 5 stars

Here's to thank the amazing, competent & gracious LINDSAY.

Here's to thank the amazing, kind, gracious, tolerant, patient & well informed: LINDSAY; who knew where to direct me to, understood my jumbled description & even went to bring me the tap from the locked store, opened the box, patiently explained the intricate details with great clarity & grace.

My gratitude knows no bounds.

April 4, 2025
Unprompted review
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Reply from Wickes - Hendon

Hi Salah, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with us. -AH

Rated 4 out of 5 stars

It makes me so happy to go into a…

It makes me so happy to go into a store, find an assistant easily, who knows the products and helps me get what I came for. Nethan, in Wickes in Hendon was polite, professional and super helpful.

April 7, 2025
Unprompted review
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Reply from Wickes - Hendon

Hey there, thanks for your positive feedback, and I'm glad you enjoyed the service from Nethan in our Hendon store! - Dylan

Rated 5 out of 5 stars

Tianna she’s nice very very helpful…

Tianna she’s nice very very helpful anytime I come to this branch I can see she’s helping all customers god bless her I would come to this Wickes branch because every time I got delivery she’s helping me , thanks again to Tianna

March 17, 2025
Unprompted review
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Reply from Wickes - Hendon

Hey there, thanks for your amazing review, and I'm glad that Tianna in our Hendon store was able to help you out! - Dylan

Rated 5 out of 5 stars

Staff is all the time polite and ready…

Staff is all the time polite and ready to help.

February 27, 2025
Unprompted review
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Reply from Wickes - Hendon

Hi there, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with us. -AH

Rated 5 out of 5 stars

Great service

Great service Vee really when the extra mile to help me get what I needed

December 11, 2024
Unprompted review
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Reply from Wickes - Hendon

Hi Js, Thank you for taking the time to leave your review. We're delighted to learn about your experience with us and how pleased you are with our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Rated 5 out of 5 stars

Sylvie gives great customer…

Sylvie gives great customer service,very helpful!

February 13, 2025
Unprompted review
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Reply from Wickes - Hendon

Hi Tony, Thank you for your kind words! We're thrilled to hear about your positive experience and appreciate you taking the time to share your feedback. We're so glad you found Sylvie to be helpful and we'll be sure to pass along your compliments. - SF

Rated 5 out of 5 stars

Professional

Professional, helpfull and friendly staff!

February 13, 2025
Unprompted review
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Reply from Wickes - Hendon

Hi AC, Thank you for your kind words! We appreciate you taking the time to share your positive experience. - SF

Rated 5 out of 5 stars

There very helpful staff.

There very helpful staff.. much better than other wickes I were visit.
The lady, I think her name selvee.
She was a very friendly.

February 12, 2025
Unprompted review
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Reply from Wickes - Hendon

Hey Krish, thanks for your positive feedback and I'm glad you enjoyed the service in our Hendon store! - Dylan

Rated 5 out of 5 stars

I usually don’t do reviews but this one…

I usually don’t do reviews but this one is very well deserved and must do it.
My appointment for our kitchen design was with Kieren.
Immediately, we established a very good working relationship. Kieren clearly understood my needs and budget so he worked extremely hard to design the best possible layout, including the cupboard units to refurbish our kitchen. This wasn’t just one visit, there were quite a few, as the requirements changed as we went along. Communication with Kieren was always extremely good. He was accommodating and supportive along the way, I couldn’t fault him in any way. The rest of the staff, including the manager were also helpful and knowledgable to resolve any issues I might have had and made sure everything was sorted out. All in all I have had a very positive experience and happy with the end result. Many thanks to everyone at the branch.

February 5, 2025
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Reply from Wickes - Hendon

Hi, Thank you for taking the time to leave your review. We're delighted to learn about your experience with Kieren and how pleased you are with the service they provided. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Rated 5 out of 5 stars

Very friendly and knowledgeable staff

Very friendly and knowledgeable staff. Very clean and organised environment.

February 5, 2025
Unprompted review
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Reply from Wickes - Hendon

Hi Giovanni, Thank you for your kind words. We're so glad to hear that you had a positive experience with our staff and found the store to be clean and organized. We strive to provide a welcoming and helpful environment for all our customers. - SF

Rated 5 out of 5 stars

Great staff very knowledgeable about…

Great staff very knowledgeable about their products. Would highly recommend.

February 5, 2025
Unprompted review
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Reply from Wickes - Hendon

Hi Barry, Thank you for your kind words! We're so glad to hear that you found our staff knowledgeable and helpful. We strive to provide our customers with the best possible service and we appreciate your recommendation. - SF

Rated 5 out of 5 stars

The team in Hendon helped me get…

The team in Hendon helped me get everything I needed for my painting project. Well presented store with helpful staff, will come again.

February 5, 2025
Unprompted review
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Reply from Wickes - Hendon

Hi Tom, Thank you for your kind words! We're thrilled to hear you had a positive experience at our Hendon store. We appreciate you taking the time to share your feedback, and we look forward to welcoming you back again soon. - SF

Rated 5 out of 5 stars

Wickes - dream kitchen

I am so pleased with our Wickes Intelligia Kitchen, we went with the chester cloudy blue. The results speak for themselves, its truly stunning!!.
Goli our designer at the Hendon store was so helpful and ran through every detail to ensure it was perfect for us. Thank you so much for all you help and we will be sure to recommend.

November 1, 2024
Unprompted review
Wickes - Hendon logo

Reply from Wickes - Hendon

Hey Rebecca, thanks for your five-star review, and I'm delighted that Goli in our Hendon store was amazing throughout your dream kitchen design. It makes us proud you would recommend us and enjoy your new space! - Dylan

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