We would like to say a huge thank you to Wickes for their generous donation of compost, bark and a water butt to support our SEND garden. Their support will make a real difference, helping us t... See more
Company replied
Location
Switch locationCotton Brown Park, Unit 2, Letchworth Hertfordshire, SG6 1UP, GB
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See what reviewers are saying
We already had part of our kitchen and Amy was fabulous in helping us work out what we still needed and the best way to lay everything out - we would have been lost without her! Will definitely be com... See more
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26.10.26 Letchworth store has a very helpful assistant called Jess. Jess sorted a chop saw exchange for me last week and today saved me 10% by getting a trade card. Deserves promotion and pay rise.
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Pros: Great kitchen design by Mark Hopkins. Also installation by Kevin Swinford was v well done. Cons: Delays with tile order and other issues so kitchen still not quite finished 45 days after start... See more
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Company details
About Wickes - Letchworth
Written by the company
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
Contact info
Cotton Brown Park, Unit 2, Letchworth, Hertfordshire, SG6 1UP, United Kingdom
- +441462484366
4.7
Excellent
227 reviews
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Donation to SEND garden
We would like to say a huge thank you to Wickes for their generous donation of compost, bark and a water butt to support our SEND garden.
Their support will make a real difference, helping us to create and maintain a lovely outdoor space where our children can enjoy gardening, explore nature and learn new skills.
A special thank you to Natalia for organising the donation and for being so helpful and supportive. It is greatly appreciated!
Thank you again to everyone at Wickes for supporting our garden project.
November 4, 2026
Unprompted review
Reply from Wickes - Letchworth
Hi, Deborah. Thank you for sharing your experience. We're proud to have supported such a wonderful project and are delighted that the compost, bark and water butt will help create a thriving outdoor space for the children. We'll be sure to pass on your lovely comments to Natalia and the team. Thank you again for your kind feedback. - Scott H
26.10.26 Jess is amazing.
26.10.26
Letchworth store has a very helpful assistant called Jess. Jess sorted a chop saw exchange for me last week and today saved me 10% by getting a trade card. Deserves promotion and pay rise.
October 26, 2026
Unprompted review
Reply from Wickes - Letchworth
We are absolutely delighted to hear about your fantastic experience at our store. It is wonderful to know that Jess provided such outstanding support with your exchange and helped you secure great savings by setting up a trade card. Thank you for taking the time to share your review with us. -AK
Amy’s knowledge and experience was fabulous!
We already had part of our kitchen and Amy was fabulous in helping us work out what we still needed and the best way to lay everything out - we would have been lost without her! Will definitely be coming back to her for refurbishing our bathroom in a few months.
October 3, 2026
Unprompted review
Reply from Wickes - Letchworth
Hi lh. We are so pleased to hear about your fantastic experience with your kitchen project! It is wonderful to know that Amy provided such valuable assistance in planning your ideal layout and selecting the exact pieces you needed. We truly appreciate your kind feedback and look forward to helping you transform your bathroom in the coming months. - Andrew
click and collect order
Ordered on click and collect.
Item was available really quickly. Great service from Mandy who was very helpful in sorting out an issue with the stock. Thank you!
October 19, 2026
Unprompted review
Reply from Wickes - Letchworth
Hello Alex, We are so pleased to hear that your click and collect order was ready so quickly and that our team member was able to efficiently resolve the issue with your item. Thank you very much for taking the time to share your positive experience and kind feedback with us. - FC
Kayley was very helpful and even helped…
Kayley was very helpful and even helped me make a saving on my paint and I really appreciate that 😀
October 3, 2026
Unprompted review
Reply from Wickes - Letchworth
Hello Jacqueline, We are so pleased to hear that you had such a wonderful experience during your visit. It is fantastic to know that you received such helpful service and were able to make a great saving on your project. Thank you for taking the time to share your kind feedback with us! - FC
Wickes are Fortunate to have her!
I need to call out one of the consistently happiest colleagues I've seen in the Letchworth branch.
Fortune always has a smile, and provides first class customer service. She is a superstar.
Whatever grade she is, give her a pay rise! :)
October 6, 2026
Unprompted review
Reply from Wickes - Letchworth
Hello Duncan, We are so pleased to hear about your fantastic experience at our Letchworth branch. It is wonderful to know that you received such first-class customer service and that our colleague's cheerful attitude made such a positive impression on your visit. Thank you very much for taking the time to share your kind feedback. -JG
Always a pleasant visit to wickes being…
Always a pleasant visit to wickes being a painter and decorator. Jess Especially always on hand to help out and always
Pleasant and chatty
October 1, 2026
Unprompted review
Reply from Wickes - Letchworth
Hello Nicholas, We are so pleased to hear that you always have such an enjoyable experience when visiting our store. It is wonderful to know that our team member is consistently on hand to offer helpful support and friendly conversation for your trade needs. Thank you for taking the time to share your kind feedback with us. - FC
I went to see Amy to help me plan my…
I went to see Amy to help me plan my utility are as she had helped me last year with a shower room.
Amy is extremely professional and knowledgeable about all the products.
She was very prompt in answering emails and questions even in her own time.
I would highly recommend using Amy for any project. Thank you again Amy for all your time and input.
September 18, 2026
Unprompted review
Reply from Wickes - Letchworth
Hi Mrs Murray, We are so pleased to hear about your wonderful experience with your utility area project! It's fantastic that our design consultant Amy was extremely professional and knowledgeable. We are delighted that you would highly recommend using our services for any project. - Sean
Martin was extremely helpful
Martin was extremely helpful. Nothing was a silly question! He was always willing to share his knowledge and wisdom providing valuable advise. Thank you!
June 16, 2026
Unprompted review
Reply from Wickes - Letchworth
Hello, Thank you for the lovely review! We’re so pleased Martin was able to offer his knowledge and advice to make your experience a positive one. -JG
Luke was great
Luke was great! Super helpful and friendly. There should definitely be a reward for staff when they receive reviews as they all
seem a little stretched however, always helpful :)
September 8, 2026
Unprompted review
Reply from Wickes - Letchworth
Hello Sophie, We're so happy to hear Luke provided such helpful and friendly service! We truly appreciate you recognizing our team's hard work and dedication. Your feedback is valuable to us. -JG
Alfie helped us to order some…
Alfie helped us to order some replacement work tops. He couldnt do any more for us.
September 1, 2026
Unprompted review
Reply from Wickes - Letchworth
Hi Allan, We're happy to hear that Alfie provided excellent assistance with your replacement worktops - FC
Great service
Great service. friendly, helpful and knowledgeable thank you Alfie
August 31, 2026
Unprompted review
Reply from Wickes - Letchworth
Thank you for your wonderful review! We are so pleased to hear that you received great service and found Alfie to be friendly, helpful, and knowledgeable. -AK
Alfie from the Letchworth Wickes was…
Alfie from the Letchworth Wickes was very helpful
August 28, 2026
Unprompted review
Reply from Wickes - Letchworth
Hi, Luke. Thank you for taking the time to share your review with us. We're really pleased to see that, Alfie was really helpful during your visit to our Wickes store in Letchworth. Thank you again for your kind feedback. - Scott H
Generally good
Pros: Great kitchen design by Mark Hopkins. Also installation by Kevin Swinford was v well done.
Cons: Delays with tile order and other issues so kitchen still not quite finished 45 days after start date.
July 13, 2026
Unprompted review
Reply from Wickes - Letchworth
Hi There, thank you for your review. We are sorry to hear about the delay with part of your order. We have sent you a Trust Pilot request for more information so that we can look into this for you.
Fortune at Wickes
I want to say a BIG, heartfelt thank you to Fortune at the pay point! She was absolutely brilliant — even with a long queue and being the only staff member in sight, she still greeted me with a smile and genuinely asked if I needed any help. Moments like that really stand out, and it’s fantastic to see that Wickes truly puts customer experience front and centre.
From The Paint Mix Man :)
August 22, 2026
Unprompted review
Reply from Wickes - Letchworth
Hi, Robert. Thank you for taking the time to share your review with us. We're really happy to see that, Fortune provided a warm and friendly service, making for a great shopping experience. Thank you again for your kind feedback. - Scott H
Kitchen Design
Kitchen Design
Amy was very helpful, fitted a home visit at short notice. She listened to all my preferences and came with 2 great designs. The design was prepared very efficiently and talked us through all the details in store showing us the examples in the display.
I would highly recommend Amy.
August 7, 2026
Unprompted review
Reply from Wickes - Letchworth
Hi There,
We're so pleased to hear about your positive experience and that Amy was very helpful and listened to your preferences. It's wonderful that you received two great designs and that the process was efficient. Thank you for your recommendation! -Ellysse
Outstanding service
I had a click and collect order from the Letchworth store but unfortunately I couldn’t enter the store as I had no-one with me and I am disabled. I phoned the store ahead of arriving and spoke to a lovely lady called Jess who very kindly, brought out my order to me once I’d arrived in my car. I cannot thank Jess enough for this! She didn’t make me feel guilty or anything for asking! Great service :)
July 31, 2026
Unprompted review
Reply from Wickes - Letchworth
Hi, Renee. Thank you for taking the time to share your experience with us. We're delighted to see that Jess provided excellent customer service and was able to bring your order out to your car. Thank you again for your kind feedback. - Scott H
Good staff went in for some plaster and…
Good staff went in for some plaster and bark chips
August 2, 2026
Unprompted review
Reply from Wickes - Letchworth
We're glad to hear our staff provided a good experience for your plaster and bark chip needs! We appreciate your kind words. - AB
Thanks ever so much to mark Hopkins for…
Thanks ever so much to mark Hopkins for his professional help with our new kitchen we are truly thrilled with it from design to finish everything is fantastic and mark was a great person to deal with nothing was never to much trouble for him excellent many thanks
June 8, 2026
Unprompted review
Reply from Wickes - Letchworth
We're so pleased to hear about your positive experience with our team! It's wonderful that Mark Hopkins provided such professional and helpful service, and that you're thrilled with your new kitchen from design to finish. Thank you for your kind feedback! -AK
Kaylesh and Luke were fantastic
Kaylesh and Luke were absolutely wonderful. As took my mother to buy some stones. Helped wash, so she could see the right colour. And Luke bought them all to my car for us. And loaded in. Couldn’t have asked for a better experience. Been back today for more stones
July 25, 2026
Unprompted review
Reply from Wickes - Letchworth
We are so happy to hear about your wonderful experience. It's fantastic that Kaylesh and Luke could assist your mother so effectively. We truly appreciate your kind words and your continued support. -AK
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