We would like to say a huge thank you to Wickes for their generous donation of compost, bark and a water butt to support our SEND garden. Their support will make a real difference, helping us t... See more
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Location
Switch locationCotton Brown Park, Unit 2, Letchworth Hertfordshire, SG6 1UP, GB
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See what reviewers are saying
We already had part of our kitchen and Amy was fabulous in helping us work out what we still needed and the best way to lay everything out - we would have been lost without her! Will definitely be com... See more
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26.10.26 Letchworth store has a very helpful assistant called Jess. Jess sorted a chop saw exchange for me last week and today saved me 10% by getting a trade card. Deserves promotion and pay rise.
Company replied
Pros: Great kitchen design by Mark Hopkins. Also installation by Kevin Swinford was v well done. Cons: Delays with tile order and other issues so kitchen still not quite finished 45 days after start... See more
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Company details
About Wickes - Letchworth
Written by the company
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
Contact info
Cotton Brown Park, Unit 2, Letchworth, Hertfordshire, SG6 1UP, United Kingdom
- +441462484366
4.7
Excellent
226 reviews
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Mark, Nick & Jess at Wikes Letchworth
Mark, Nick & Jess at Wikes Letchworth Branch was very helpful with our Bathroom installation and purchases. They were very professional. We would use Wickes again for our home improvements.
January 30, 2026
Unprompted review
Reply from Wickes - Letchworth
Hi Ranjan Wickramasinghe, We appreciate you sharing your experience at the Letchworth Branch. We're happy to hear that Mark, Nick & Jess were helpful and professional with your bathroom installation. -LC
Just wanna thank Alfi for his excellent…
Just wanna thank Alfi for his excellent Customer service!
January 26, 2026
Unprompted review
Reply from Wickes - Letchworth
Hi Tyrone.
We appreciate you sharing your positive experience! We are so glad to hear that you received excellent service. Thanks for your feedback.- PP
I found everything I needed at a…
I found everything I needed at a reasonable price. Katie was very friendly and knowledgeable about the goods in store
January 23, 2026
Unprompted review
Reply from Wickes - Letchworth
Hi Robin.
We appreciate you taking the time to share your feedback. We are so glad to hear that you found what you needed and that our team was helpful.
- PP
I was helped by Ciaran who was very…
I was helped by Ciaran who was very helpful In helping me to find the items I wanted to buy and he was polite.
January 18, 2026
Unprompted review
Reply from Wickes - Letchworth
Hi, Ares. Thank you for taking the time to share your review with us. We are really happy to see that Ciaran was helpful and polite during your visit. Thank you again for your valuable feedback. - Scott H
Excellent customer service
On arriving at the store I was less than impressed with the initial response from the duty manager regarding my return. But I can honestly say that when Lilly got involved the service was excellent- she was very friendly, professional, and couldn’t do enough to sort the issue out.
January 9, 2026
Unprompted review
Reply from Wickes - Letchworth
Hi, Gary. Thank you for taking the time to share your review with us. We are really pleased to see that Lilly was able to help sort of an issue you had with your return, providing excellent customer service. Thank you again for your valuable feedback. - Scott H
Top drawer service
My interaction with Ciaran today at Wickes on Letchworth was fantastic, super helpful and got me signed up to the tradesperson app in no time at all. Would definitely recommend!
January 7, 2026
Unprompted review
Reply from Wickes - Letchworth
Hi Callum, we're happy to hear that you had a fantastic interaction and found the assistance you received to be super helpful. We appreciate your recommendation and positive feedback! -LG
Did a review earlier but did not have…
Did a review earlier but did not have name of the young girl that was so helpful in Letchworth store but now found it. She is Lily and a really nice, knowledgeable helpful customer service assistant.
December 19, 2025
Unprompted review
Reply from Wickes - Letchworth
Hi Dawn, we appreciate you sharing your positive experience with us. We're happy to hear that Lily were helpful and knowledgeable, providing great customer service. Thank you for your comments. -SM
Gerald extremely helpful and welcoming
Gerald extremely helpful and welcoming
January 2, 2026
Unprompted review
Reply from Wickes - Letchworth
Hi, Emma. Thank you for taking the time to share your review with us. We are really happy to see that Gerald was helpful and welcoming during your visit. Thank you again for your kind feedback. - Scott H
Exceptional
Exceptional, humorous, and friendly service from Gerald today. Thank you.
January 2, 2026
Unprompted review
Reply from Wickes - Letchworth
Hello Tom, thank you for your five-star review, and I'm glad that Gerald was able to be able you out in our Letchworth store! - Dylan
Very helpful & knowledgeable
Very helpful & knowledgeable, always polite & smiling, I always want Jess at my checkout!! Opened a trade account for me talked me through it , will always use Wickes as we continue our house
Thank you Jess
December 29, 2025
Unprompted review
Reply from Wickes - Letchworth
We're happy to hear that you found Jess helpful and knowledgeable. We appreciate your feedback and are so glad you had a positive experience setting up your trade account. -AK
In and out in minutes, couldn’t be happier.
I’d merely popped into Wickes to purchase some spray cans to revitalise some metal work at home. All the staff members I came across were warm and welcoming with smiles on their faces. When I got to the tills there was quite a few customers and then a young gentleman Ciaran opened a till to help serve myself and others, which helped as my autistic 5yr old was beginning to get restless.
December 29, 2025
Unprompted review
Reply from Wickes - Letchworth
Hi Michael, we're glad you enjoyed your experience. It's great to hear our team was welcoming and helpful, especially when Ciaran opened a till. We appreciate you taking the time to share your positive feedback. -LG
The sales assistant Alfie at Letchworth…
The sales assistant Alfie at Letchworth branch was exceptionally helpful and polite
December 29, 2025
Unprompted review
Reply from Wickes - Letchworth
Hi Georgina.
We appreciate you sharing your experience with us. We're happy to hear that our sales assistant was helpful and polite.- PP
customer service
This shop has great customer service, i was served by Ciaran, who was very helpful, and directed me to the right things i was searching for. The shop is also very well stocked!
December 22, 2025
Unprompted review
Reply from Wickes - Letchworth
Hi, El. Thank you for taking the time to share your review with us. We are really pleased to see that Ciaran was very helpful during your visit. Thank you again for your feedback. - Scott H
Very helpful service from Natalia with…
Very helpful service from Natalia with a return from another store after had lost the recejpt
December 23, 2025
Unprompted review
Reply from Wickes - Letchworth
Hi, Barry. Thank you for taking the time to share your experience with us. We are really happy to see that Natalia was very helpful with your returns. Thanks again for your feedback. - Scott H
Really helpful
Walked in and was asked can I help you? Ciaran then helped me find a carry some very heavy items. In and out in 5 minutes.
December 23, 2025
Unprompted review
Reply from Wickes - Letchworth
Thank you for your positive feedback, We're happy to hear that you received such helpful and efficient assistance with those heavy items.
- PP
Many thanks to Lisa in Letchworth…
Many thanks to Lisa in Letchworth branch, very helpful and understanding.
December 17, 2025
Unprompted review
Reply from Wickes - Letchworth
Hi Mark.
We're so happy to hear that you found our Letchworth branch helpful. Thank you for your positive feedback and kind words.- PP
Well stocked, reliable, and helpful staff
Wickes stocks most items one might need for home and garden projects - reliable good value. Today I purchased a bag of gravel which I struggled with because of its weight. A helpful member of staff, Ciaran, courteously carried it to my car
December 21, 2025
Unprompted review
Reply from Wickes - Letchworth
Hi Phil, Thanks for taking the time to share your feedback. It is wonderful to hear that you were impressed with our range of products and that Ciaran was able to help you carry the gravel to your car. -SM
I was served and helped out by ciaran…
I was served and helped out by ciaran on the till. An absolute pleasure to deal with this guy. Shame more people are not like this gentleman.
December 21, 2025
Unprompted review
Reply from Wickes - Letchworth
Hi Roberto, Thanks for taking the time leaving your review. We are happy to hear that Ciaran at your local Wickes store was able to help and showed the level of customer service we aim to achieve. Thanks again for the kind feedback. -JL
Very good nice lad well done dude
Very good nice lad well done dude
December 21, 2025
Unprompted review
Reply from Wickes - Letchworth
Hi Robert, Thanks for taking the rime to leave your review. We are happy to hear the service in your local store is the kind of service we aim to provide. Thanks again for the kind feedback. -JL
Very helpful staffs always offer good…
Very helpful staffs always offer good advice
December 19, 2025
Unprompted review
Reply from Wickes - Letchworth
Hi Luke, Thanks for taking the time to leave your review. We are happy to hear that the staff at your local Wickes store was very helpful and can always give good advice. Thanks again for the kind feedback. -JL
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