Wickes - Northampton Riverside Reviews 

96
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TrustScore 4.5 out of 5

4.6

Fairground Way 1, NN3 9HZ Northampton, England, GB

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Rated 5 out of 5 stars

I need to commend Emilia for outstanding customer service. I dropped by the new Wickes Store on Riverside. Northampton. I couldn’t find the emulsion shade that I needed so asked the assistant on th... See more

Company replied

Rated 5 out of 5 stars

I went to Wickes just for a hose attachment. Struggling to find where they are, I asked a member of staff for assistance. Emilia, who was most cheerful, pleasant and helpful, took me to the right plac... See more

Company replied

Rated 1 out of 5 stars

Used for years. But the new Northampton branch at riverside is really poor. Unhelpful staff, rude till operatives and to top it … I picked up some stuff from rushden realised I didn’t collect enough... See more

Company replied

Rated 5 out of 5 stars

We have just had our new kitchen installation completed, purchased from Wickes at Riverside Northampton and installed by Leon’s Renovations. The design created by Jamie Matcham was absolutely fabulou... See more

Company replied


Company details

  1. Hardware Store
  2. also in
  3. Bathroom Supply Store
  4. Kitchen Supply Store
  5. Solar Energy Company

About Wickes - Northampton Riverside

Written by the company

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Contact info

  • Fairground Way 1, NN3 9HZ, Northampton, England, United Kingdom

  • 01604 218400

4.6

Excellent

TrustScore 4.5 out of 5

96 reviews

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4.6

All reviews

(96)

14,656 reviews in the last 12 months

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Rated 5 out of 5 stars

Cameron 1st Class Advisor

We have had a few meetings with Cameron whilst deciding upon our bathrooms refurbishment.
Throughout we have found Cameron to be very knowledgeable, very informative and a very pleasant person to deal with. He was not pushy but steered us towards items we were interested in. Cameron is a real credit to Wickes in general and this new store at Riverside in particular.
We will be going back to Cameron when start on our kitchen.

January 31, 2026
Unprompted review
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Reply from Wickes - Northampton Riverside

We're happy to hear that you found Cameron knowledgeable and helpful during your bathroom refurbishment planning. We appreciate your kind words and are pleased we could assist you. We look forward to helping you with your kitchen project in the future. -AK

Rated 5 out of 5 stars

A Great Experience

We found Aaron to be really helpful, not pushy, answered our questions and gave great advise when asked. He was really patient and sourced us a great kitchen.
We would really recommend Aaron. We will review again once the kitchen is installed.

January 22, 2026
Unprompted review
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Reply from Wickes - Northampton Riverside

Hi Steven.

We appreciate you sharing your feedback. We're happy to hear that you found our team member helpful and patient while sourcing your kitchen. We look forward to your next review after installation!
- PP

Rated 5 out of 5 stars

Emilia was great

January 20, 2026
Unprompted review
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Reply from Wickes - Northampton Riverside

Hi Danny.

Thanks for taking the time to share your experience with us, Great to hear our store team was helpful during your visit.
- PP

Rated 5 out of 5 stars

We’ve had a wonderful experience so far…

We’ve had a wonderful experience so far with Wickes thanks to Aaron’s help. He’s taken us through the design of our bathrooms patiently and with great knowledge, to which we’ve really appreciated it! It’s made the whole experience so much smoother thanks to him. Would highly recommend

January 23, 2026
Unprompted review
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Reply from Wickes - Northampton Riverside

Hi Felix.

We appreciate you sharing your feedback. It's great to hear that you had a wonderful experience with the bathroom design. We're delighted that the process was smoother thanks to the assistance you received.- PP

Rated 5 out of 5 stars

Knowledgeable and patient kitchen designer.

Knowledgeable and patient kitchen designer. Offered us multiple discounts on top quality AEG fittings. Was happy to add my Wickes trade discount at the end of the transaction. Many thanks.

January 21, 2026
Unprompted review
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Reply from Wickes - Northampton Riverside

Hi Tim,

We appreciate you taking the time to leave your review. We're happy to hear that you found our kitchen designer knowledgeable and patient and that you were pleased with the discounts offered. -Ellysse

Rated 5 out of 5 stars

Cam Barton recommendation

Cam Barton was friendly, professional and patient throughout the process of designing and ordering our new bathrooms. His ideas and suggestions were really helpful in making our decisions. We would totally recommend Cam!

January 12, 2026
Unprompted review
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Reply from Wickes - Northampton Riverside

Hi Shona,

We appreciate you sharing your experience. We're happy to hear that Cam was friendly, professional, and patient while helping you design your new bathrooms. Thank you for your recommendation. -Ellysse

Rated 5 out of 5 stars

Anna at Wickes was very helpful .

Anna at Wickes was very helpful and professional. The new shop is very well organised and the products on the shelves are all in a line and stacked neatly. Not just thrown in like other stores.
Anna found what I was looking for in seconds. Great service from her.

January 13, 2026
Unprompted review
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Reply from Wickes - Northampton Riverside

Hi Nicholas, Thank you for telling us about your visit to our Northampton Riverside store and in particular how neat and tidy you found our stock displays. We are pleased to learn that Anna was so helpful in helping you find your products, and we look forward to welcoming you back in the future. - DG

Rated 5 out of 5 stars

Great to have Wickes this side of…

Great to have Wickes this side of Northampton. Store is well stocked and has everything you might need for both DIY and trade. Charlie S served and was both polite and helpful.

January 12, 2026
Unprompted review
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Reply from Wickes - Northampton Riverside

Hi Steve, Thank you for taking the time to share your feedback. It is wonderful to hear that you were impressed with the stock and service from Charlie! -SM

Rated 5 out of 5 stars

i visited the New store in riverside…

i visited the New store in riverside Northampton and found the customer service i got from Emilia was Amazing very helpful and welcoming .

January 13, 2026
Unprompted review
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Reply from Wickes - Northampton Riverside

Hi Zze, Thank you for taking the time to share your feedback. It is great to hear that you had a positive experience with Emilia! -SM

Rated 5 out of 5 stars

Very helpful and friendly

Lewis, was fantastic. Friendly and explained everything. Fabulous customer service

January 11, 2026
Unprompted review
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Reply from Wickes - Northampton Riverside

Hi, Thank you for taking the time to leave your feedback! We are happy to hear that Lewis delivered wonderful customer service, and you were happy with your experience in store. -SM

Rated 5 out of 5 stars

A truly exceptional customer experience!

When it came to looking for a new kitchen I was incredibly fortunate to have crossed paths with a first-rate kitchen designer, Cam Barton, at Wickes.
On top of a highly professional customer manner, he produced a fantastic design for a challenging room space.
In fact, in all of my 50 or so years, I have never received customer service and expertise anywhere near this level and wholeheartedly give both the designer and Wickes my highest recommendation!

With the kitchen fitting almost complete, not only does it look beautiful, I can honestly say it works perfectly from a practicality point of view.
The quality of the units is superb, significantly superior than competitors and I expect this kitchen will last for many years to come without looking dated.

A very happy customer indeed! Well done Cam and well done Wickes! A top-notch experience from beginning to end.
Thank you!

August 28, 2025
Unprompted review
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Reply from Wickes - Northampton Riverside

Hi, Thank you for taking the time to share your review with us. We are really happy to see that your design consultant, Cam, was professional, friendly and provided a fantastic design for your space. We are also happy to see that you would highly recommend both Wickes and Cam as a design consultant. Furthermore, we are glad to see that your new kitchen is beautiful and will last for years to come. Thank you again for your kind words. - Scott H

Rated 5 out of 5 stars

Visited the new store today 10/01 was…

Visited the new store today 10/01 was helped around by a member of staff called lottie who helped me get all I needed. Great customer service

January 10, 2026
Unprompted review
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Reply from Wickes - Northampton Riverside

Hi, Davy. Thank you for taking the time to share your review with us. We are happy to see that Lottie was helpful during your visit. Thank you again for your feedback. - Scott H

Rated 5 out of 5 stars

Emilia was very helpful and…

Emilia was very helpful and understanding when I had to replace an item which I measured incorrectly. She went the extra mile and despite my mistake couldn't have been friendlier. Her manager Paul was also exceptional and they let me borrow a tape measure to make some cuts in the car park as I left mine at home by accident.

January 10, 2026
Unprompted review
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Reply from Wickes - Northampton Riverside

Hi, Si. Thank you for taking the time to share your review with us. We are happy to see that Emilia provided a great service, helping you resolve the issue you had. Thank you again for your kind feedback. - Scott H

Rated 5 out of 5 stars

Staff very friendly and helpful

Staff very friendly and helpful. William was very helpful and kind in taking my coal to the car.

January 9, 2026
Unprompted review
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Reply from Wickes - Northampton Riverside

Hi, Ann. Thank you for taking the time to share your review with us. Wea re happy to see that you found our staff to be friendly and helpful. Thank you again for your kind feedback. - Scott H

Rated 5 out of 5 stars

We used the instore service to plan…

We used the instore service to plan refit for both our bathroom and ensuite and the whole process was simply and pain free thanks to Cam. Next step is using the installation service which we hope will be as pain free

January 7, 2026
Unprompted review
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Reply from Wickes - Northampton Riverside

Hi Ant Bee.

We're happy the planning for your bathroom and ensuite refit was simple and pain free. Thanks for your feedback.
- PP

Rated 5 out of 5 stars

New Bathroom

I recently had a new bathroom designed and fitted by Wickes and I couldn’t be happier with the experience. From start to finish, everything was handled professionally and smoothly.

A special mention has to go to the designer, Jamie, who was absolutely amazing. He really listened to what I wanted, offered great ideas, and came up with a design that exceeded my expectations. His knowledge, patience, and attention to detail made the whole process stress-free and enjoyable.

The end result looks fantastic and I’m so pleased with my new bathroom. I would definitely recommend Wickes, and especially Jamie, to anyone considering a bathroom project.

January 6, 2026
Unprompted review
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Reply from Wickes - Northampton Riverside

Hi Nick, we're happy to hear that you had such a positive experience with your new bathroom design and fitting. It's great to know that everything was handled professionally and that our designer was amazing. We appreciate your recommendation. -LG

Rated 5 out of 5 stars

First time in store staff are friendly…

First time in store staff are friendly and helpful a lovley gentleman called Lewis was so good with us and help taking our bits to car putting them in so kind of him

January 4, 2026
Unprompted review
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Reply from Wickes - Northampton Riverside

Hi Julie, Thanks for taking the time leaving your review. We are happy to hear that Lewis was able to help you put the items that you had bought into your car. Thanks again for the kind feedback. -JL

Rated 5 out of 5 stars

Great store

Went into the new Riverside store and was so impressed! Jade was great in booking us an appointment in the showroom! Beautiful store and really helpful staff

December 29, 2025
Unprompted review
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Reply from Wickes - Northampton Riverside

Hi HM, we appreciate you sharing your experience at our new Riverside store! We're so glad that you were impressed and that our staff, especially Jade, was helpful. -LG

Rated 5 out of 5 stars

Great store

Great store

Great work by Gerald and Lewis

December 18, 2025
Unprompted review
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Reply from Wickes - Northampton Riverside

Hi SaRge, Thanks for taking the time to share your feedback. We are glad to hear that you were impressed with the service from Gerald and Lewis. -SM

Rated 5 out of 5 stars

Wow!

Had a great experience at wickes! Emilia greeted me with a smile and helped me find exactlywhat i needed straightaway. Gerald on the till was friendly and made it all very easy for me. Clean and easy to get around and well stocked. Such a friendly team, Definitely coming back!

December 20, 2025
Unprompted review
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Reply from Wickes - Northampton Riverside

Hey Seb, thanks for your positive review and I'm delighted that Emilia and Gerald were super helpful throughout your visit to our Northampton Riverside store! - Dylan

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