I need to commend Emilia for outstanding customer service. I dropped by the new Wickes Store on Riverside. Northampton. I couldn’t find the emulsion shade that I needed so asked the assistant on th... See more
Company replied
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I need to commend Emilia for outstanding customer service. I dropped by the new Wickes Store on Riverside. Northampton. I couldn’t find the emulsion shade that I needed so asked the assistant on th... See more
Company replied
I went to Wickes just for a hose attachment. Struggling to find where they are, I asked a member of staff for assistance. Emilia, who was most cheerful, pleasant and helpful, took me to the right plac... See more
Company replied
Used for years. But the new Northampton branch at riverside is really poor. Unhelpful staff, rude till operatives and to top it … I picked up some stuff from rushden realised I didn’t collect enough... See more
Company replied
We have just had our new kitchen installation completed, purchased from Wickes at Riverside Northampton and installed by Leon’s Renovations. The design created by Jamie Matcham was absolutely fabulou... See more
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Written by the company
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
Fairground Way 1, NN3 9HZ, Northampton, England, United Kingdom
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Emilia- was great really helpful and friendly helped us find all that we need !

Reply from Wickes - Northampton Riverside
Staff could not be more helpful. Dan helped us locate items and Olivia was friendly, providing excellent customer service 👌.

Reply from Wickes - Northampton Riverside
The store looks pristine and the showrooms upstairs look amazing!!
I was shown around by Anna and i got given a catalogue too!!
Anna was very welcoming and very knowledgeable!

Reply from Wickes - Northampton Riverside
Come Wickes riverside today , the store is lovely. Was helped to day by William and Tracie find the items I needed very happy for their help

Reply from Wickes - Northampton Riverside
An absolutely amazing experience at Wickes. I was served by Lottie and she was incredibly helpful and attentive. Lovely new store,I will definitely be visiting again.

Reply from Wickes - Northampton Riverside
Jamie Matcham has been an absolute godsend. He came out to measure my bathroom and kitchen and designed everything perfectly. I honestly couldn’t recommend him highly enough. Despite recently moving to a new store from the Bletchley branch, he still made the effort to come back for me and several other clients, which really shows his dedication. From our very first meeting, I knew I was in safe hands. Management should definitely be on the cards for him in the near future!

Reply from Wickes - Northampton Riverside
We had purchased wood flooring Farm Oak 14 mm and placed it in the hallway through to the kitchen area. We were very pleased with it and it was very easy to install too. So we went back to Wickes to get some more for the living room area. Northampton Riverside were very helpful with advice, Will and Tracey helped with the correct amount of packs needed to install it. Then Will helped us load the packs into the car. I would recommend the wood flooring to anyone. Also Wickes at Riverside Northampton too for advice and help with purchases there.

Reply from Wickes - Northampton Riverside
The sales assistant Dan was very helpful with all the information that I needed

Reply from Wickes - Northampton Riverside
Today I needed support to find a paticularly shade of paint.
I was helped and served by a lady called Tracie.
She was helpful, smiley and was knowledgeable
Tracie is a credit to the new Northampton riverside store ... great customer service!

Reply from Wickes - Northampton Riverside
Brilliant shop. Great location. Wide range and beautifuly presented. Much prefer this one to the Six Fields store, and the service in the new Riverside store is much much better!
The service from Lottie was super friendly and helpful.I'll be back often!

Reply from Wickes - Northampton Riverside
So glad that this shop is here. Local and convenient. Staff were excellent. Dan showed me to where I needed to be. Anna helped me find the right product and Lewis on the till was great. All very helpful and friendly. Thankyou.

Reply from Wickes - Northampton Riverside
I was after some stuff for a DIY project and thought I'd try your new store. The staff were very helpful especially William who talked me through everything I might need.
Definitely recommend.

Reply from Wickes - Northampton Riverside
Just visited the new store at Riverside, Northampton. We selected wall tiles and were helped by Josh A who loaded them onto a trolley for us and loaded them in the car. He was extremely helpful, very polite and kind, thank you once again Josh A.

Reply from Wickes - Northampton Riverside
Over all a very pleasant experience .
Fabulous new store well designed and good displays. I was helped by a very nice lady called Anna who guided me to the products I needed, and she put me right on a few products. She was extremely helpful. I will definitely use that store again.

Reply from Wickes - Northampton Riverside
The store looks amazing the staff are all so friendly and very helpful help me find all that I was looking for the kitchen and bathroom area upstairs looks amazing to so many different ranges to choose from 5star rating will definitely be my new place to go

Reply from Wickes - Northampton Riverside
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