The Widescreen Centre Reviews 

31
TrustScore 2.5 out of 5

2.6

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Rated 2 out of 5 stars

Placed an order for next day delivery (£10) Website advised delivery timescale may not be guaranteed, which I accepted. I then received an email confirming items had been sent, tracking number did no... See more

Rated 1 out of 5 stars

I'm still trying to understand what this company is about. I had been trying to upgrade my telescope with £1200 worth of components, which they say they have everything, and have sent ema... See more

Rated 1 out of 5 stars

Made an order Monday morning which I received an email about dispatch with a tracking number. They did not provide any tracking link or even the courier who is delivering it. I’ve tried calling numero... See more

Rated 5 out of 5 stars

Phoned up to inquire about rasa 11 set up and back focus Simon went out of is way to sort configuration out with Baader rep.He kept me updated at all times with order, emailed me to let me know delive... See more

Company details

  1. Telescope Store
  2. Binoculars Store
  3. Hobby Store

Written by the company

The Widescreen Centre is a family owned and run specialist Astronomy retailer with traditional values since 1971. We offer expert knowledge, an extensive range of quality products, outstanding customer service and internet prices. Whether you are looking for a beginner's Telescope or an upgrade we will give you an impartial advise based on your personal requirements. We are one of the UK's largest retailers and covers the full spectrum of Telescopes for beginners, Advanced and Observatory installations, Telescopes Mounts, Astroimaging Cameras, Astrophotography Equipment, Travel Telescopes, Binoculars, Spotting Scopes and much, much more. The Widescreen Centre represents all the major Astronomy brands: Sky-Watcher, Celestron, TeleVue, William Optics, ZWO, Founder Optics, WideSky, SharpStar, Askar, Lunt, DayStar, Explore Scientific, Vixen, Pegasus, Primaluce, Astronomik, Optolong, IDAS, Baader Planetarium, Questar, Starizona, Bresser and more! We will be happy to help!


Contact info

2.6

Poor

TrustScore 2.5 out of 5

31 reviews

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2.6

All reviews

(31)

10 reviews in the last 12 months

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Rated 5 out of 5 stars

Widescreen Centre

Fantastic service from the Widescreen Centre. Competitive prices with fast dispatch on all purchases. The response to all enquiries whether sales related or technical are answered quickly and thoroughly.

July 4, 2023
Unprompted review
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Rated 5 out of 5 stars

Great advice and service from Widescreen Centre

I have been buying equipment from Widescreen Centre for over a year now. I was new to astrophotography and Joseph, Simon and Elena have been great at providing advice on equipment, keeping me up to date with stock and offers, and overall helping me on my astronomy and astrophotography journey. I would 100% recommend them to anyone wishing to purchase equipment and looking for honest/friendly advice.

June 27, 2023
Unprompted review
Rated 4 out of 5 stars

Success

After being told by Bresser (Germany) that Lunt were no longer honoring the warranties on their solar scopes, I had a call from Simon to say that he has now got the blue blocking filters in stock, and will be sending me one, as soon as he has the pressure tuning “O” rings. I also need

Thank you Simon

March 1, 2023
Unprompted review
Rated 5 out of 5 stars

I was searching for a ZWO AM5 and…

I was searching for a ZWO AM5 and almost everywhere was out of stock and awaiting new supplies from China, however these were delayed due to the Chinese New Year. I emailed The Widescreen Centre after seeing they had one in stock. I was shocked to receive a reply just 2 mins later from Elena confirming that they had stock and that the courier was due imminently. I placed my order straight away and was very happy to get confirmation that it had been dispatched by courier and I would receive it the following day - which I did! Extremely happy with the AM5 and the excellent customer service from Elena at The Widescreen Centre!

January 25, 2023
Unprompted review
Rated 1 out of 5 stars

Very unhelpful -

I visited the stall at the International Astronomy show today and I found the stall owners particularly unhelpful and certainly didn't appreciate the value of "nurturing" new customers who are just starting off on the Astronomy journey.
I'm not going to go into detail of what happened here but suffice to say this was my first encounter with "The Widescreen Centre" and I will avoid using them in the future.

October 15, 2022
Unprompted review
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Rated 5 out of 5 stars

Everything for the astronomer

The service from Simon, Joseph and Elena is second to none. They are very responsive and incredibly knowledgeable about the wide range of products they stock. I always find what I need and it's delivered fast. Thank you!!

March 27, 2022
Unprompted review
Rated 5 out of 5 stars

Questar 3.5 Telescope 80-160x Lens

Fantastic service given by Simon at Widescreen. He was undaunted by the problem we had with a jammed lens which eventually had to be sent back to Questar to be mended, this all took time but it arrived safely back from the States and is now back in operation all thanks to to Widescreen. Would highly recommend.
Thank-you.

July 22, 2021
Unprompted review
Rated 5 out of 5 stars

Feather Touch Focuser on Esprit 80ed

I decided to replace the stock focuser on my Esprit 80ed with a Feather Touch and a ZWO EAF - A special adapter had to be manufactured in the States. I wanted the whole thing to connect to my existing equipment (also sourced at the Widescreen Centre) - And all this during a pandemic and some significant changes at the manufacturer in the States. The equipment arrived with me today in perfect condition with everything down to the last screw included in the delivery. I have successfully mounted everything, and the setup exceeds my expectations and all bang on the quoted budget

I would like to extend my thanks to both Simon and Joseph for all their help, advice and assistance and remain:

One happy customer
Jim Lyons
GB Hull

July 16, 2021
Unprompted review
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Rated 5 out of 5 stars

Very good service

After searching everywhere for a televue 2x 2" powermate, i came across Widescreen who were showing the item in stock. After a quick email and almost instant response confirming that it was in stock i place my order and received it next day in an amazingly well protected package.

April 26, 2021
Unprompted review
Rated 5 out of 5 stars

Quick and precise service!

I needed one item that was not in stock, I asked for availability and received almost immediately a reply telling me that it was actually coming the day after.

So I placed the order, and indeed the day after the item arrived and it was shipped with a next-day delivery.

Great service!

October 22, 2020
Unprompted review

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