Unfortunately, a great experience turned bad quickly. I ordered a bike I’d had my eyes for several weeks, once it got in stock on the website. After about two weeks, I was informed that my order had b... See more
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See what reviewers are saying
Order stuck in delivery, a month overdue to expected delivery (which was a long one, due to brexit or budget cutbacks). Still not delivered. Been in contact with customer service, first time when th... See more
We bought two Lumie alarm clocks from Wiggle. Great service and fast delivery but they did not mention that the plugs were UK plugs so we had to rush out to buy adapters before gifting them
Great producs to a good price. But the delivery took way to long time. Don't know if it's due to Brexit and the new custom regulations but before Brexit the delivery was super swift. That's not the ca... See more
Company details
About Wiggle.se
Written by the company
Du kan ställa frågor till vår kundtjänst som du når via kontaktformuläret som du hittar på den här sidan: http://www.wiggle.se/ContactUsForm
Vår kundtjänst är redo att hjälpa till med allehanda frågor både vardag och helg. Vi satsar på att återkomma till alla våra kunder inom 12-24 timmar.
Vår kundtjänst är redo att hjälpa till med allehanda frågor både vardag och helg. Vi satsar på att återkomma till alla våra kunder inom 12-24 timmar.
Contact info
1000 Lakeside, Suite 310, Third Floor N E Wing, PO6 3TU, Portsmouth, United Kingdom
- www.wiggle.se
2.4
Poor
2K reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Superb store
June 11, 2017
Unprompted review
Reply from Wiggle.se
Tack så jättemycket Rasmus, det är kul att höra!
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Fast delivery and high quality
High quality and fast delivery at reasonable prices
June 11, 2017
Unprompted review
Reply from Wiggle.se
Hej Thomas!
Jättekul att höra att du är nöjd med våra leveranser och priset. Tack för din feedback på detta!
Ha en fortsatt bra dag!
As good as it gets
I have ordered several times from Wiggle and they have meet my expectations every time.
May 17, 2017
Unprompted review
Order was placed and confirmed being …
Order was placed and confirmed being shipped on the 28th of april with an expected delivery date on the 10th of may. One week later I have still not recieved the shipment, but finally tracking information tells me it should be delivered within the next day or two. Probably more of a shipping comapny problem than a Wiggle problem though...
May 17, 2017
Unprompted review
Reply from Wiggle.se
Hej Niklas!
Vi beklagar att leveransen av din beställning har blivit försenad! Nästan alla beställningar vi skickar till Sverige kommer fram inom 4-7 arbetsdagar, men trots att vi gör vårt bästa för att alla beställningar ska komma fram inom denna tid händer det ändå ibland att de inte gör det.
Vi jobbar ständigt på att förbättra detta och förhoppningsvis kommer dina framtida beställningar komma fram i tid! Vi hoppas att du får din beställning inom kort men skulle du behöva ytterligare hjälp är det bara att kontakta vår kundtjänst så hjälper de dig gärna.
Ha en fortsatt bra dag!
Really fast and no problem at all.
April 20, 2017
Unprompted review
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Have ordered several times and they've …
Have ordered several times and they've delivered as promised.
April 10, 2017
Unprompted review
Reply from Wiggle.se
God eftermiddag!
Det glädjer oss att dina beställningar har kommit fram som förväntat!
Vi jobbar hårt med just leveranser för att se till att alla beställningar kommer fram så snabbt som möjligt.
Tack för din feedback på detta :)
Reply from Wiggle.se
Hej Ronny!
Tack skönt att höra, vi tackar för din recension. Vi uppskattar alltid all feedback!
Ha en fortsatt bra dag!
+ prices
+ prices
+ fast delivery
+ product range
- handling was worst, they taped the box with transparent tape "arrived opened. I had to count and check the order before I accept the parcel.
April 2, 2017
Unprompted review
Reply from Wiggle.se
Hej Ibrahim!
Tack för din recension, vi beklagar att ditt paket kom fram i ett dåligt skick!
Vi förväntar oss såklart att alla paket ska komma fram hela och ska göra vårt bästa för att se till att detta inte händer igen!
Tack åter en gång och ha en fortsatt bra dag!
Buy alot of stuff from hear always …
Buy alot of stuff from hear always hasslefree and i like their rewards programme
April 2, 2017
Unprompted review
Reply from Wiggle.se
Hej Sandy!
Vad kul att höra att du gillar vår lojalitetsbonus!
Vi vill självklart visa uppskattning för våra trogna kunder och erbjuder med glädje antingen 5% (guldrabatt) eller 10% (platinarabatt) på det ordinarie priset och ibland har vi till och med erbjudanden som ger dig extra rabatt.
Du kan hitta mer information om vår lojalitetsbonus här:
http://www.wiggle.se/h/option/customer-rewards-and-reviews
Ha en fortsatt bra dag!
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Great service, great company!
I have ordred several of times and its great, service, web and app. Keep up the good work!
March 23, 2017
Unprompted review
Reply from Wiggle.se
Thanks for your great feedback Niklas!
It's great to hear that you are so pleased with both the website and the app, as we are currently working on improving the app even more.
We have a great offer on shoes at the moment as the Spring is finally here! Please have a look if you are interested.
http://www.wiggle.co.uk/h/option/Promotions#Footwear_march
We wish you a lovely day!
First order.
Nice looking and smooth app. Easy to order. Good tracking system. Easy to follow delivery from order moment to hand out. Cheers!
Will be back soon!
/Michael
February 25, 2017
Unprompted review
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Fast and reliable.
Easy to use, fast and reliable. NO fuss if you need to change goods or reefund.
December 8, 2016
Unprompted review
Overall OK an responsive, but have trust issues
I appreciate responsive support, and generally good prices on good products, but have had issues with both deliveries (not on time as expected) and irregular price adjustments (I've seen same article change it's price both up and down within 24 hours!). This bothers me.
September 26, 2016
Unprompted review
Reply from Wiggle.se
Vi beklagar att det var strul med din leverans, det var verkligen inte meningen. Vanligtvis kommer paket till Sverige inom 4-7 arbetsdagar från att den har skickats. Angående priserna så justerar priserna relativt ofta beroende på marknad, valuta och vilken land det ska skickas till. Vi kan tyvärr inte ändra detta och kan inte påverka när det måste ske. Det är relativt naturligt att priser ändras beroende på lagret och marknaden.
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Not good
Parcels that arrive either damaged or not at all. Products sent that have already been used, or are missing. And a bicycle recently purchased that was built to an ´correct specification.
if something goes wrong you might get a 10 pound voucher as way of compensation, but that forces you to go through the same experience again and remain a customer.
September 19, 2016
Unprompted review
Reply from Wiggle.se
Thank you for taking the time to leave a review with us Mark,
We have looked through your previous cases and can understand that feel aggrieved by these situations that has occurred. Although we do our very best to make sure all orders arrive on time and in good conditions, in the end we are only human.
However, when issues do occur we always try our best to fix them and here at Wiggle we like to sort problems out instead of covering them up with compensation.
Looking into your latest query we can confirm that our investigation team has now set up a replacement order for you with express shipping and as a way of apology for the delay we have issued you with a £10 voucher after your original order failed to arrive.
The new order should arrive with you very shortly and we hope that, despite these issues, it will be of your liking!
Thank you once more for leaving a review with us, it it much appreciated.
Great selection + fast and tracked delivery
September 18, 2016
Unprompted review
No frills shopping
Free (and mostly quick) shipping to Sweden. Just no frills shopping!
September 15, 2016
Unprompted review
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