Do not use this company. Initially ordered an incorrect item which i was told to return, i did and they received i have evidence. The replacement was a faulty unit which i returned using their service... See more
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As described, and seems a good design. Let down by delivery. No opportunity to give sender delivery instructions. No information day/time to be expected. Carrier left failure note giving no contact p... See more
Very impressed with product, speed of dispatch and value for money. Was looking for a replacement top O seal mixer cartridge. Not many available on internet and prices all over the place. Pleasantly... See more
Company replied
Have tried contacting this company repeatedly this week after they sent me the wrong sink.. No helpful response whatsoever, all they’ve done is have a young idiot called Charlotte antagonise th... See more
Company details
Information provided by various external sources
willesdenbathrooms the UK's independent bathroom retailer, with nationwide delivery. Free & Next Day Delivery available
Contact info
High Road 100, NW10 2PP, United Kingdom
- www.willesdenbathrooms.co.uk
No recent history of asking for reviews
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Hasn’t replied to negative reviews
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Don't shop here.
I read the reviews and hoped for the best. Mistake. Customer service are awful. Phone lines never answer. Emails are not responded to. Avoid
received the product on time and super quality
received the product on time. price could not be matched anywhere so certainly value for money goods and service.
Everything went great...delivery on…
Everything went great...delivery on time ...
Just one slight chip on inside of drawers otherwise perfect...
Can’t leave no stars
Can’t leave no stars! Absolutely disgraceful customer service skills. Ordered a vanity unit and had it plumbed in. The cistern was faulty. Had to be fixed as it was needed because our temp accommodation had ended. We have children so needed a working toilet. The best offer was to send a replacement part. Without a working toilet we had no where else to stay. It has cost me extra in labour and parts and they are refusing to compensate! Avoid if I were you!!!!!
Great service & quality combination…
Great service & quality combination sink toilet vanity unit - brill commutation
Thanks

Reply from Willesden Bathrooms
Great Kitchen Tap
Other than my recommended kitchen tap wasn't in stock to start with, I relooked and found you had it back in stock so ordered it. It arrived very quickly but our plumbers that recommended this to us will not be fitting it until this coming Friday. However I think we have had this happen once before so know once done we won't have a dripping tap so great!
Quality product and great value for…
Quality product and great value for money. Arrived on time too....Have already ordered more items from Wiilesden Bathrooms based on my first experience.

Reply from Willesden Bathrooms
Very impressed with product
Very impressed with product, speed of dispatch and value for money. Was looking for a replacement top O seal mixer cartridge. Not many available on internet and prices all over the place. Pleasantly surprised and yet a few poor reviews made me doubt my decision.
I think COVID has affected many businesses. Could do with giving an email order acknowledgment without needing to chase it would be helpful though.

Reply from Willesden Bathrooms
Better than the competition
I was let down by an alternative supplier. I found almost the exact same product here. Even though I selected free delivery it turned up in less than 24 hours after I ordered it. The whole process was very simple, quick and easy

Reply from Willesden Bathrooms
Quick delivery as promised and great…
Quick delivery as promised and great quality product
How could I not give five stars…
How could I not give five stars communication perfect every step of the way which was not for long as it was delivered Uber quickly and what’s more the self same item is on sale at wickes for more than double the price very happy indeed

Reply from Willesden Bathrooms
I bought this item as it's ideal for…
I bought this item as it's ideal for our shower you can put so much on it also the service and delivery etc was excellent thank you
Excellent service for delivery and…
Excellent service for delivery and 5-star products at very reasonable prices!
Would defiantly recommend them.

Reply from Willesden Bathrooms
If I could give zero i would
If I could give zero i would. The waste supplied was not UK standard size and not as detailed in the diagram on their website. They are arguing that whilst the diagram shows one measurement, that a table in the description detailing another measurement, is accurate. Either way, the waste won’t fit standard pipes. I’m going to have to buy another and clearly wont be getting a refund from them. Buyer beware.
Ordered an item that ended up being the…
Ordered an item that ended up being the wrong colour. Immediately contacted them to return the unopened item and they plain ignored it. I don't think there is anyone monitoring emails here. Strongly do not recommend.

Reply from Willesden Bathrooms
First shower valve came with a split in…
First shower valve came with a split in it, second ones the cartridges were all bent. Not good at all

Reply from Willesden Bathrooms

Reply from Willesden Bathrooms
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