Ordered a diamond ring on Wednesday and received it on Friday. OMG it’s gorgeous! I have been looking for baguette style for ages, William May came up on my phone and I found my dream ring. The choi... See more
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Review summary
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Amazing service From start to finish, William May have gone above and beyond to find the right pieces of jewellery for myself and my partner, customer service is the best Prices are extremely comp... See more
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Saw a lovely 5 diamond ring online at William May website. I contacted shop and Jack provided me will all the information and was so helpful! I purchased ring yesterday 5th May and today 6th May... See more
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Item recived as described, quick delivery with tracking provided. I was also able to reserve another item using lay service where I could pay a deposit and pay off for item so do not miss out on it. V... See more
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Company details
About William May Jewellers
Written by the company
For almost 200 years we have been providing our treasured customers with specialised, highest-quality watches and pre-loved jewellery. We’re extremely proud of our established reputation for putting the customer service experience first in everything we do.
Why Buy Pre-Owned Jewellery
Are you in the market for exquisite jewellery but haven't considered the option of buying pre-owned? It's time to broaden your horizons and explore the realm of pre-owned jewellery.
Want Vintage Jewellery?
Discover our unique collection of vintage jewellery at William May, offering character-filled pieces you won't find on the high street.
Finance Options Available
Whether you're looking for flexible payment plans, low-interest loans, or tailored options to suit your budget, we’ve got you covered. Explore our offerings and discover how we can make your financial journey smoother and stress-free.
Have you found the perfect ring, but it’s just not the perfect size for you?
Not to worry, here at William May our inhouse jewellers are able to resize rings, ensuring the most comfortable fit for your new or personal rings.
Dive into our newest additions; an ever-changing catalogue where every piece tells a story of elegance and refinement. Our curated selection features an array of treasures, ranging from timeless pre-loved necklaces to exquisite brand-new bracelets. Whether you're drawn to the nostalgia of vintage charm or the allure of contemporary design, there's something here to captivate every style sensibility. Embrace the opportunity to elevate your wardrobe with pieces that resonate with your individuality and taste.
Written by the company
FREE Delivery*
FREE Express Delivery On Orders Over £250
Free on orders over £250. Delivery within 1 working day after dispatch. Express delivery in the following places will take 3 working days: Northern Ireland, Isle of Man, Scottish Highlands
Contact info
192 Rochdale Road, M407RA, Manchester, United Kingdom
- 0161 205 3575
- enquiry@william-may.co.uk
- www.william-may.co.uk
4.9
Excellent
13K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Beautiful band ring
My 9ct gold band ring has been delivered today , it’s very beautiful and looks like new , I treated myself to it for my birthday .Thankyou William May Jewellers it’s a bargain !
August 4, 2026
Unprompted review
Reply from William May Jewellers
Hi Pauline,
Thank you so much for taking the time to share your wonderful feedback with us!
We are thrilled to hear that you were happy with our service.
Providing exceptional service is a top priority for us, and it's incredibly rewarding to know that we've met your expectations. Your satisfaction is our motivation!
If you ever need assistance in the future, please don't hesitate to reach out.
-William May Jewellers.
Thankyou for my ring it looked brand…
Thankyou for my ring it looked brand new not second hand .I love it good service fast delivery will order again soon .Definitely 5 star plus thsnkyou carol
July 29, 2026
Reply from William May Jewellers
Hi Carol,
We really appreciate you taking the time to let us know about your experience!
We're thrilled to hear that you're happy with your purchase. Your continued support and satisfaction mean the world to us.
If you ever need any assistance or have any questions, please don't hesitate to reach out. We're always here to help!
-William May Jewellers.
Reply from William May Jewellers
Hi Kerrie,
Thank you so much for your wonderful review!
It is our ultimate goal to provide top quality jewellery at great value and to hear you are so pleased is so heartwarming.
If there's anything else we can do to enhance your experience with us or if you have any suggestions for improvement, please don't hesitate to reach out. Your input is invaluable to us.
- William May Jewellers.
Just like my previous order
Just like my previous order, everything was perfect. I’m very happy with my second purchase as well. The jewelry is beautiful, the quality is excellent, and the service was outstanding. Thank you, William May!
July 29, 2026
Reply from William May Jewellers
Hi Matin,
Thank you so much for taking the time to share your wonderful feedback with us!
We are thrilled to hear that you were happy with our service.
Providing exceptional service is a top priority for us, and it's incredibly rewarding to know that we've met your expectations. Your satisfaction is our motivation!
If you ever need assistance in the future, please don't hesitate to reach out.
-William May Jewellers.
Great quality rings and descriptions…
Great quality rings and descriptions and pictures
July 29, 2026
Reply from William May Jewellers
Hi Tess,
Thank you for your glowing review!
Your words of appreciation truly make our efforts worthwhile. Thank you for taking the time to share your wonderful experience with us.
If there's anything else we can do to enhance your experience with us or if you have any suggestions for improvement, please don't hesitate to reach out. Your input is invaluable to us.
- William May Jewellers.
First class service,recieved my chain 1…
First class service,recieved my chain 1 day after ordering it,superb chain,as advertised,cheers 😉🤗
July 29, 2026
Reply from William May Jewellers
Hi Neilly,
We greatly appreciate your positive review!
We understand the importance of offering timely delivery and great value to our customers, and to hear you are so pleased with your new chain really validates our efforts! Your satisfaction is our ultimate goal.
If there's ever anything we can do to enhance your experience further or if you have any suggestions for how we can serve you even better, please don't hesitate to let us know!
-William May Jewellers.
Allways a good experience and a…
Allways a good experience and a pleasure to deal with plenty of items to choose from. Fast delivery
July 28, 2026
Reply from William May Jewellers
Hi Joan,
Thank you for your glowing review!
Reading your positive review truly brightened our day and reaffirmed our commitment to providing high-quality products and exceptional service to all of our customers. Knowing that our jewellery has brought you joy and satisfaction means the world to us.
Your recommendation means the world to us and your kind words inspire us to continue striving for excellence in everything we do.
If you ever have any questions or need assistance, please don't hesitate to reach out. We're here to help!
-William May Jewellers.
Excellent service
Excellent service. Cannot comment on the actual item as I'm not a jeweller but communication was spot on and staff very helpful.
July 22, 2026
Reply from William May Jewellers
Hi Mike,
Thank you so much for your wonderful feedback!
We are so thrilled to hear you were pleased with your experience in shopping with us.
We aim to make our customers shopping experience as seamless and efficient as possible and your positive feedback really validates our efforts!
If you ever need any assistance or have any questions, please don't hesitate to reach out.
-William May Jewellers.
Reply from William May Jewellers
Hi David,
Thank you so much for taking the time to share your wonderful feedback with us!
We are thrilled to hear that you were happy with our service.
Providing exceptional service is a top priority for us, and it's incredibly rewarding to know that we've met your expectations. Your satisfaction is our motivation!
If you ever need assistance in the future, please don't hesitate to reach out.
-William May Jewellers.
Good description and good tracking of delivery.
Description was very accurate and I was particularly impressed with the tracking of the delivery. It was very easy to follow the process and I was able to plan to be in to receive it.
July 28, 2026
Reply from William May Jewellers
Hi Philip,
Thank you for your wonderful feedback! It brings us joy to hear you have had such a fantastic experience.
Ensuring great communication and providing accurate images on our website are top priorities of ours.
Your feedback serves as a testament to the hard work and dedication of our team. If there's ever anything we can do to enhance your experience further or if you have any suggestions for how we can serve you even better, please don't hesitate to let us know.
Your feedback is invaluable to us as we strive for continuous improvement.
-William May Jewellers.
Have made quite a few purchases from…
Have made quite a few purchases from William May Jewellers. Very easy smooth transactions and each piece arrives via courier on time.
July 23, 2026
Reply from William May Jewellers
Hi Jacqueline,
Thank you for thoughtful review!
We're thrilled to hear that you find our service useful and easy to use. Our team is always here to assist you whenever you need help, and it's wonderful to know that our efforts are making a difference.
If you have any further suggestions or need any assistance, please don't hesitate to reach out. We're here to help!
-William May Jewellers.
I highly recommend William May…
I highly recommend William May Jewellers . I have just purchased a Cartier watch . From start to finish they were absolutely superb. I had lots of questions and Marina and Daniel answered everything promptly and put me totally at ease . My watch was beautiful packaged and arrived within 24 hours . I am absolutely delighted with my purchase. This jewellery shop is great value and they went above and beyond to provide me with an excellent experience. Thank you so much
July 31, 2026
Unprompted review
Reply from William May Jewellers
Hi Helen,
Thank you for your wonderful review!
It brings us joy to hear you are happy with the Cartier watch you have received!
We understand the importance of offering value and top quality service to our customers, and it's fantastic to know that you feel our efforts reflect that.
If you ever have any questions or need assistance, please don't hesitate to reach out. We're here to help!
-William May Jewellers.
Having never bought a piece of jewelry…
Having never bought a piece of jewelry online before I was not sure how to begin but Daniel from William May guided me through the ordering and then the delivery. The delivery was fast (next day) and was faultless.
The quality of the item bought was was exactly as stated on their web site. A very special thank you to Daniel who patiently guided me through the whole experience. Thank you.
July 31, 2026
Unprompted review
Reply from William May Jewellers
Hi V.O
Thank you so much for your wonderful feedback!
We are so thrilled to hear you were pleased with your experience in shopping with us.
We aim to make our customers shopping experience as seamless and efficient as possible and your positive feedback really validates our efforts!
If you ever need any assistance or have any questions, please don't hesitate to reach out.
-William May Jewellers.
Excellent service and communication
Item recived as described, quick delivery with tracking provided. I was also able to reserve another item using lay service where I could pay a deposit and pay off for item so do not miss out on it. Very happy with the service and communication received.
July 24, 2026
Reply from William May Jewellers
Hi Michelle,
Thank you so much for taking the time to share your wonderful feedback with us!
We are thrilled to hear that you were happy with our service.
Providing exceptional service is a top priority for us, and it's incredibly rewarding to know that we've met your expectations.
Your satisfaction is our motivation! If you ever need assistance in the future, please don't hesitate to reach out.
-William May Jewellers.
Reply from William May Jewellers
Hi Caroline,
We greatly appreciate your positive review!
We understand the importance of offering timely delivery and great value to our customers, and to hear you are so pleased really validates our efforts! Your satisfaction is our ultimate goal.
If there's ever anything we can do to enhance your experience further or if you have any suggestions for how we can serve you even better, please don't hesitate to let us know!
-William May Jewellers.
Delighted with ring
Delighted with ring bought a necklace years ago and still pleased with service etc
July 17, 2026
Reply from William May Jewellers
Hi Marilyn,
Thank you for your kind words!
We are so thrilled to hear you are so pleased with your new ring and that it arrived so promptly. Knowing that our jewellery has brought you joy means the world to us.
Your support and kind words inspire us to continue striving for excellence in everything we do.
If there's ever anything we can do to enhance your experience further or if you have any suggestions for how we can serve you even better, please don't hesitate to let us know!
-William May Jewellers.
Really excellent support from Marina
Really excellent support from Marina, when looking to purchase a bracelet, very responsive helpful and excellent customer service - also a mention for the team in Salford, all in all would recommend, exemplary support when you need it! Thanks John
July 28, 2026
Unprompted review
Reply from William May Jewellers
Hi John,
Thank you for your kind 5 star review!
It was a pleasure to help you through the process and we truly appreciate how patient and agreeable you had been from start to finish.
We are always here and happy to help as best as we can, assisting customers like yourself really makes our work feel rewarding.
-William May jewellers.
I love this jewlers
I love this jewlers. I have ordered a fee times and have never been dissapointed. Fast deliver and beautiful pieces of jewlery avalible. Highly recoment William may.
July 17, 2026
Reply from William May Jewellers
Hi Seymour,
Thank you for your wonderful review and for being such a loyal customer.
It is so fantastic to know that we have been consistently able to exceed your expectations. We pride ourselves on our responsive and helpful staff, and we're glad they could assist you promptly.
Your feedback means the world to us, and we look forward to serving you again in the future!
If there's anything else we can do to enhance your experience with us or if you have any suggestions for improvement, please don't hesitate to reach out. Your input is invaluable to us.
-William May Jewellers.
Reply from William May Jewellers
Hi Christina,
Thank you so much for your wonderful feedback!
We are so thrilled to hear you were pleased with your experience in shopping with us.
We aim to make our customers shopping experience as seamless and efficient as possible and your positive feedback really validates our efforts!
If you ever need any assistance or have any questions, please don't hesitate to reach out.
-William May Jewellers.
Received the gold chain
Received the gold chain. Very pleased with it. Had a problem with DPD driver saying he was unable to find my address on first delivery date ? Spoke to Marina, she was very helpful and arranged re-delivery for the next day.
July 21, 2026
Reply from William May Jewellers
Hi Andrew,
Thank you for your lovely 5 star review!
Am very happy that I was able to assist you with rearranging your re-delivery, it was a pleasure to speak with you on our call.
Providing exceptional service is a top priority for us, and it's incredibly rewarding to know that we've met your expectations. Your satisfaction is our motivation!
If you ever need assistance in the future, please don't hesitate to reach out.
-William May Jewellers.
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