William's Way Estate Agents Reviews 

121
•
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

We chose Williams Way as they were a local family firm and it was the best decision we made. Wil was so helpful right from the start and talked us through the process and both Wil and Richard were alw... See more

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Rated 5 out of 5 stars

Wil and Richard make a great team. They were respectful and honest, gave us great advice which proved to be spot on (we should have taken that advice on board earlier!) If all estate agents were as tr... See more

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Rated 5 out of 5 stars

Best estate agent we’ve ever encountered. Until meeting Wil & Richard we have never had a positive experience with estate agents. They’ve always presented themselves as pushy, untrustworthy, money... See more

Rated 5 out of 5 stars

Everyone at William's Way have been brilliant from start to finish. We've bought and sold through them and they've treated us like family members. They're always on hand to offer professional advice a... See more

Company replied

Company details

  1. Real Estate Agents

Information provided by various external sources

William’s Way is a local family run Residential and Lettings Estate Agent located in Drayton, Norwich. William's Way prides itself on tremendous customer service, innovation, and most of all successful house sales and agreed lets! At William's Way we do what we say!


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4.9

Excellent

TrustScore 5 out of 5

121 reviews

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4.9

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(121)

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Rated 5 out of 5 stars

Highly Recommended

Williams Way are a very professional estate agent. They managed to keep us fully updated the whole way through the process. Always going above and beyond their actual duties. Highly recommended A*

November 11, 2020
Unprompted review
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Reply from William's Way Estate Agents

Thank you for your review Noel, we wish you many happy memories in your new home.

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Rated 5 out of 5 stars

I would highly recommend Williams Way

I would highly recommend Williams Way, they are a family run business and knows the area well. They kept us updated and always returned our calls and answered our queries, thanks Team WW
Mikaela

October 13, 2020
Unprompted review
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Reply from William's Way Estate Agents

Thank you so much for your lovely review

Rated 5 out of 5 stars

Cannot recommend Williams Way highly…

Cannot recommend Williams Way highly enough. We had to sell my mothers property using power of attorney during the various stages of lock down. Wil (director) and Richard (manager, Taverham branch) handled everything for us, in particular the viewing which with Covid presented its own set of problems. We were faced with a number of difficult issues during the sale but the calm and level headed approach of these guys ensured nothing snowballed into anything overly stressful. Estate agents do not often get great press but my brother and I have nothing but praise for Williams Way. Give them a go, nothing to lose, everything to gain.

October 10, 2020
Unprompted review
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Reply from William's Way Estate Agents

Thank you so much for your kind feedback Terry. We appreciate you supporting our small business

Rated 5 out of 5 stars

Great Team, Great Job

Really happy to recommend Wil and the team at William's Way Estate Agents. We found them responsive, professional and flexible, there was great communication always and we were not kept waiting at key stages of the process of buying / selling. Wil is really genuine and the team are really focused on solutions, it felt so straight forwards to do business with them, we really felt we trusted them to work for us. Great team, great job. Thanks so much guys.

September 28, 2020
Unprompted review
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Reply from William's Way Estate Agents

Thank you so much for your review Claire

Rated 5 out of 5 stars

Very helpful

Very helpful, friendly and professional throughout the whole sale process. Really good communication. Would definitely recommend.

September 22, 2020
Unprompted review
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Rated 5 out of 5 stars

A seamless experience with William’s Way

I recently sold my mother’s property on her behalf. At the initial valuation, Wil refreshingly avoided the quick sale or overpricing approach of the other agents and provided a realistic valuation and appraisal but with quiet confidence his team would make a sale. This was just before Covid and online viewings continued when allowed resulting in an offer accepted. Not being in the area, Wil also set up a gardener to maintain the property through the summer until completion. A seamless experience with William’s Way.

September 22, 2020
Unprompted review
Rated 5 out of 5 stars

Highly recommend!!

Would highly recommend William’s Way! We recently purchased a property through them and they have been a pleasure to deal with throughout the whole process. A well-run, professional estate agents. Thank you to the team for all your help.

September 16, 2020
Unprompted review
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Reply from William's Way Estate Agents

Thank you for your lovely review Abi, we really enjoyed working with you. Good luck with your new home.

Rated 5 out of 5 stars

Property Sale

I found Wil and Richard most helpful and professional in helping me sell my house which was a second attempt. It was good to find an Agents that actually listen to what you want and do not try to follow their own agendas. I would recommend them to anyone who wishes to sell their property.

September 1, 2020
Unprompted review
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Reply from William's Way Estate Agents

Thank you for your lovely feedback Sue, happy new adventures to you.

Rated 5 out of 5 stars

We used Williams way to sell my late…

We used Williams way to sell my late fathers property.
They were very professional but friendly and very helpful. We lived out of the area so they did all the viewings and always gave feedback after to let us know how it went. Unfortunately the corona virus came just after we put the house on the market but they still continued to market the property and did virtual appointments throughout the lockdown.
Wil was amazing and on one viewing discovered a leak from the toilet and actually went back to the house later and turned the water off for us as we couldn’t get up there.
We have now sold and are completing on the house this week.
I throughly recommend the family run business to anyone thinking of selling.

August 11, 2020
Unprompted review
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Reply from William's Way Estate Agents

Thank you for your lovely review Lesley, we really enjoyed working with you.

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Rated 5 out of 5 stars

Very informative

We dealt closely with Richard who was amazing at keeping in touch with us regarding our purchase. He kept us informed throughout each stage acting as a mediator between each of the solicitors. I suspect without Richard’s intervention we wouldn’t have been able to complete when we did.
We would highly recommend William’s Way and would definitely sell through them as well as purchase.

August 8, 2020
Unprompted review
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Reply from William's Way Estate Agents

Thank you for your lovely feedback Joanne. We wish you many happy memories in your new home.

Rated 5 out of 5 stars

The only estate agent you need

We have used Williams Way for both purchasing and selling on different occasions and our experience has been nothing but pleasant. They genuinely want what is best for you and will always go out their way to make sure things are running smoothly. Would recommend them over and over again.

August 4, 2020
Unprompted review
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Reply from William's Way Estate Agents

Thank you for your lovely review :) We really enjoyed working with you.

Rated 5 out of 5 stars

5 Star Customer Service

Having a local family run business who historically know and understand the area and the people who live there is something a lot of other Estate Agents can only dream of. Williams Way is run very professionally, have always produced what is asked of them very efficiently and give superb customer service.

July 24, 2020
Unprompted review
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Reply from William's Way Estate Agents

Thank you for your lovely review Steve, we have really enjoyed working with you. We wish you the very best in your new home.

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Rated 5 out of 5 stars

Professional and Very Helpful!

William's Way helped us find our first home and have been very helpful throughout the buying process. They assisted each step of the way by providing access to mortgage advice, legal advice and other technical considerations. Wil and Richard have both been incredibly professional, responsive and helpful. We would have struggled to get through the process of first time buying without their support! Thanks very much.

July 16, 2020
Unprompted review
Rated 5 out of 5 stars

Fantastic experience

A very professional and friendly estate agents. Will and his team have guided us through the buying and selling process every step of the way, keeping us informed and up to date. Always at hand to respond, we highly recommend them! Thank you for all your hard work!

July 16, 2020
Unprompted review
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Reply from William's Way Estate Agents

Thank you for your kind feedback, we really enjoyed working with you. Many happy memories in your new home.

Rated 5 out of 5 stars

Dream Estate Agent

This estate agent treats you like you would liked to be treated. They listen to your requirements & opinions, give friendly ,honest, professional advice but never push you in any way. Their patience is everlasting.
I highly recommend Williams Way to anybody selling a property.

July 9, 2020
Unprompted review
Rated 5 out of 5 stars

There's one way and it's Williams Way

We chose Williams Way because Wil came across as honest and trust worthy. His approach was at the very best and we put our property on the market with them. This proved to be the right thing and we had numerous viewings and an offer was made. Then the lockdown came and we waited patiently - finally the lockdown was eased and Williams Way were excellent in taking our home from offer to exchange quite quickly and kept all parties (buyers/sellers/estate agents/solicitors) on task to a successful outcome - top work and I'm quite happy to pay their fees. Great work folks

May 20, 2020
Unprompted review
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Reply from William's Way Estate Agents

Thank you for your kind review Mike, we really enjoyed working with you and Denise.

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Rated 5 out of 5 stars

Fantastic Service

We can not speak highly enough of the work and help Williams Way did for us. The first time I met Will, he came across as a very considerate and honest person and his guidance was very professional. The help that Will and Richard have us through this process was first class. We can not recommend them highly enough and we will not hesitate to use Williams Way again in the future.

May 15, 2020
Unprompted review
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Reply from William's Way Estate Agents

Thank you so much for your lovely review Vanessa :) We really enjoyed working with you.

Rated 5 out of 5 stars

Second to None

Williams Way came highly recommended by some friends and we are very glad we used them. They sold our house within 2 weeks of it being on the market. We had very difficult situations with our buyers which also led to follow on effects down our chain of 5. There were also issues further down the chain which made our sale and purchase go on for over 8 months. Throughout this entire time Williams Way were constantly chasing for answers and keeping us informed and in the end it would have all fell through if it wasn’t for their efforts. They made it possible for us to be in our dream home and we cannot thank or recommend them enough. Both the sale and Aftercare has been second to none.

May 4, 2020
Unprompted review
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Reply from William's Way Estate Agents

Thank you for this glowing write up Ollie! We really enjoyed working with you throughout your sale and purchase. We're so pleased you're in your dream home now, enjoy many happy memories there.

Rated 5 out of 5 stars

No Chain - No complaints

Wil and Richard have been fantastic throughout the process of selling our first home. Whilst not being the cheapest quote we recieved we decided to go with William's Way because of their sincerity and honest valuation of our property. It was also great to be supporting a local family business. The photos Wil took were professional and really showed off our property on the adverts. The communication was throrough and we recieved a call every week updating us on the status of our sale.
We managed to secure a sale within a week of listing our property and it took less than 2 months to get through to completion thanks to the hard work of Williams Way and our solicitor (who was recommended by Wil).
We have no regrets of going with William's Way and would advise any of our friends looking to sell to choose them too.

March 30, 2020
Unprompted review
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Reply from William's Way Estate Agents

Thank you for your feedback Lindon, we really enjoyed working with you and Rachel. We're really pleased you've been happy with the service you received. We wish you many happy memories for your new journey.

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