There is huge stock of quality parts, very big choice. Only one advise to the team who's packed the parcel, pack it more strongly, or choose different delivery companies. Because all parcels I am or... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Found the gaskets I needed here , they weren't available at the dealer or local motor factors. Only issue is that the delivery was a bit slower than expected
The product arrivced well packed and as the correct item it stated, however, it was delayed and delievered 3 days later than stated on the website.
Delivery took too long. Package got lost in UPS system even though they should have had all my address details as they were printed on the package. I only used winparts this time because delivery is q... See more
Company replied
Company details
- Auto Parts Store
- Auto Accessories Wholesaler
- Brake Shop
- Car Accessories Store
- Car Battery Store
- Tuning Automobile
Written by the company
Winparts is the premier online auto parts specialist in Europe. With our extensive range of products, we strive to assist as many people as possible in keeping their vehicles moving. Every day, we work on expanding our range so that we can offer even more to our customers. By performing virtually all operations in-house, we can guarantee fast delivery. Additionally, we have an expert helpdesk that is more than happy to assist you with all your inquiries. At Winparts, we believe that quality and accessibility can go hand in hand. That's why we are committed to providing reliable car parts at an affordable price. In addition to original car parts, we also offer so-called aftermarket parts, equiparts, and products from our own brand, Winparts GO!. Discover for yourself the convenience of high-quality car parts at an affordable price at Winparts!
Contact info
3.7
Average
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 48 hours
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See how their reviews and ratings are sourced, scored, and moderated.
Very slow delivery
Very slow delivery, almost a week no news about my order
February 18, 2026
Unprompted review
Reply from Winparts.ie
Hi Oleksandr,
Thank you for your feedback. We are sorry to hear about the slow delivery. While your order was dispatched promptly, it seems UPS is experiencing some delays beyond our control.
According to our records, your order has now been delivered. We hope you are happy with your purchase!
Should you have any further questions, please do not hesitate to contact us directly.
Best regards,
Thirsa
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It was really easy to find what I…
It was really easy to find what I needed on their website. The product turned up as expected and did the job perfectly. I'd happily recommend Winparts.ie to others.
February 23, 2026
Unprompted review
Prices are good
Prices are good
Told item would arrive on 6/2
Actually arrived on the 12/2
Twice the time stated.
February 23, 2026
Unprompted review
Reply from Winparts.ie
Dear customer,
Thank you for your feedback regarding our prices and your recent order.
Our sincere apologies for the delay in delivery. We strive to meet our delivery estimates, and a delay of 6 days is certainly not the service we aim to provide.
Unfortunately, we cannot immediately locate your order based on this review to investigate the exact cause of the delay.
Could you please contact us at reviews@winparts.nl with your order number? We would like to look into what went wrong and see how we can assist you further.
Kind regards,
Thirsa
Parts arrived as expected
Parts arrived as expected, customer service was very good and speedy, the parts accuracy on their listings is easy to use.I will use Winparts again
February 20, 2026
Unprompted review
Very happy with all my purchases
Very happy with all my purchases, quick delivery and excellent value for money.
February 21, 2026
Unprompted review
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Pricing was good but delivery to…
Pricing was good but delivery to Ireland took 8 days, too long in this day and age, UPS pushed it out for another day also which doesn't help. DPD or similar far superior
February 17, 2026
Unprompted review
Reply from Winparts.ie
Good afternoon,
Thank you for your feedback. We are very sorry to hear that your package took so long to arrive via UPS. We apologize for this.
Normally, a delivery from the Netherlands to Ireland can be delivered within two business days. I'm not entirely sure why this wasn't possible this time.
We will pass your feedback on to the appropriate department and hope that your next order will be delivered sooner.
Sincerely,
Thirsa
Not received yet
February 16, 2026
Unprompted review
Reply from Winparts.ie
Dear customer,
Thank you for your review. I'm sorry to hear you haven't received your parcel yet.
You can find out the status of your order by logging into our website or checking the track and trace you received from the delivery company. If you have any questions about the status, please feel free to reach out to our customer service. We are happy to help you further.
Kind regards,
Tim
Ordered on the 10th and sent out on the 16th
Ordered on the 10th and Promised to be delivered by 14th of February, Only shipped it out on the 13th which was only a label created and then on the 16th they sent it out and now the tracking number says 19th will be delivered , i even texted the chat to confirm i will get it on the 14th and he assured me i would, never again i could of bought it cheaper elsewhere only bought it here because of the delivery time
February 16, 2026
Unprompted review
Reply from Winparts.ie
Dear customer,
Thank you for your review. I'm sorry to hear that your order didn't arrive on the expected date. Our apologies for this.
Unfortunately, delays like these can happen. Most of our orders do arrive on the expected date, but some orders can experience a delay. This can have various different causes that aren't always within our control. Because of this the expected delivery date is an expectation and not a promise, since we can not with absolute certainty confirm the delivery date. When a delay occurs we do our best to keep you up to date with the information available to us.
We hope we may be of service again to you in the future, to show you we can do better.
Kind regards,
Tim
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6 day delivery and good prices
February 12, 2026
Unprompted review
These parts were horribly negligently…
These parts were horribly negligently packed. Anyone that would pack a starter on its pins should not be allowed to work with car parts. The return process was an absolute nightmare and definitely an experience I will not be repeating.
January 12, 2026
Unprompted review
Reply from Winparts.ie
Dear Katie,
Thank you for your review. I'm sorry to hear that your order didn't arrive the way it should and that you're not satisfied with our online returnform. Our apologies for this.
We would like to get into contact with you about what exactly went wrong, so we can make sure this doesn't happen again. Could you send us an email to reviews@winparts.nl with your ordernumber and complaint? We hope we can come to a solution together.
Kind regards,
Tim
The price was fair but product disappointing
The price was fair, based on photos annd description. Sadly it was not great value based on the actual product.
The car boot liner was very light material, so much so that when taken from the box and placed in the car, the folds from packaging caused the product to stick up. Delivery was swift.
February 10, 2026
Unprompted review
Reply from Winparts.ie
Dear Tom,
Thank you for your review.
We are sorry to hear that the quality of the product was not to your satisfaction. We apologize for this. However, we are pleased to hear that the delivery was fast.
If a product is not to your satisfaction, you can return it via our returns portal.
Go to: https://winparts.returnless.com to register a return and log in with your order number and email address.
Our customer service team will be happy to help you find a suitable alternative.
Kind regards,
Zoë
My first time using this company
My first time using this company, did not disappoint, order received as described, although it did take a week to arrive.
February 2, 2026
Unprompted review
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The UPS delivery service in Ireland is…
The UPS delivery service in Ireland is very poor. I received the confirmation email about my parcel being left in a locker however, the UPS never provided the PIN or QR code to pick up the item from the locker. I had to call them on their helpline to ask. The code was sent 24hrs later. I placed my order on Monday and it needed over a week to be available for pick up...
Also, the Trustpilot asks me to write this review and sing up to submit and I needed to wait 10 mins for sing up code to arrive on my email (no there is no issue with my email)
February 10, 2026
Unprompted review
Reply from Winparts.ie
Dear customer,
Thank you for your honest review.
We are sorry to hear that your package was delivered later than planned and that you did not receive the code from UPS immediately.
We depend on carriers and suppliers for our deliveries, which is why our delivery times are an indication and not a guarantee. Nevertheless, we understand that it is very annoying that the delivery took longer than expected, and we apologize for that.
As for the code that was sent later, that is the responsibility of the carrier, in this case UPS, and is beyond our control.
You also mentioned that you had trouble logging in to Trustpilot, which we are very sorry to hear. Unfortunately, this is an issue with the Trustpilot website, so we recommend that you contact them about this problem.
We hope to prove to you in the future that delivery times can be faster. If you have any further questions, please do not hesitate to contact our customer service department.
Kind regards,
Zoë
Worst service ever.
Worst service ever.
After waiting weeks for my order, I finally received an email saying they couldn’t deliver the parcel and that I would be refunded.
A week later, I still hadn’t received my refund. When I emailed them again, they replied with the same generic message saying they would refund me “as soon as possible.”
No parcel, no refund, just excuses and delays.
Stay away from these scammers
January 28, 2026
Unprompted review
Reply from Winparts.ie
Dear Hazem,
Thank you for your review.
I am sorry to hear that you have had a bad experience with us. I can imagine that it is very frustrating when you pay for something, it doesn't get delivered and the refund is nowhere to be seen.
Of course we do no intend to scam you. I can not find your order based on your review, but perhaps there was a delay in the return shipment or the cancellation. We are happy to dive into this. Could you send us an e-mail on reviews@winparts.nl? If you do, please mention your ordernumer and a copy of the review.
Kind regards,
Niels
Excellent service
Excellent service. Part was for for a very old car and was perfect, as described.
February 6, 2026
Unprompted review
Great prices, speedy delivery
Excellent service in my opinion, price was very reasonable, and delivered in a few days
February 5, 2026
Unprompted review
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Will be back for more!
Ordered a boot liner for my 2024 Audi Q4 eTron which arrived ahead of schedule and is a perfect fit. Thank you Winparts, I will definitely be back for more!
February 5, 2026
Unprompted review
Castrol Oil
Ordered Castrol oil which was a lot cheaper than the local motor factors..Delivered within a week..Great service
January 27, 2026
Unprompted review
Awfull. Late delivery even when paying a lot for delivery
Awfull. Placed order the 27th. It said expected delivery was the 30th. Didn't get it until the 5th of February! I had a mechanic lined up to do this job.
February 5, 2026
Unprompted review
Reply from Winparts.ie
Dear Damien,
Thank you for your review. I'm sorry to hear that your order got delayed with UPS. Our apologies for this.
Unfortunately, delays can always occur. There is not much we can do to prevent of resolve these delays, since it can have different causes which are out of our control. For this reason the expected delivery is an expectation, since we can't guarantee it with one hundred procent certainty.
We do hope that you're happy with the products and that we may be of service to you again in the future. Then we can show you that we can do better.
Kind regards,
Tim
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