Winparts.ie Reviews 

1,515
TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Looking at 319 reviews, most reviewers were somewhat happy with their experience overall. Consumers frequently praise the very affordable pricing on a wide range of automotive parts that suit older and newer vehicle models alike. Buyers regularly mention that the online platform is very simple to navigate, making the search for specific components smooth and straightforward. However, some reviewers were not happy with delivery times, noting that parcels frequently took much longer to arrive than initially stated on the website. A few other people also felt that dealing with customer support teams during shipping delays or when receiving incorrect items was particularly frustrating and unhelpful.

What people talk about most

Delivery service

Consumers find delivery service to be ambiguous, reflecting a wide range of differing experiences. Many... See more

Product

Customers had ambiguous experiences with product quality and suitability. While many reviewers praised the... See more

Order

Customers consistently note ambiguous experiences with order, reflecting a wide range of differing opinions.... See more

Price

Reviewers highlight positive aspects of price, noting that parts are very reasonably priced and often cheaper... See more

Service

Users describe positive interactions with service, highlighting exceptional support, value for money, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

There is huge stock of quality parts, very big choice. Only one advise to the team who's packed the parcel, pack it more strongly, or choose different delivery companies. Because all parcels I am or... See more

Rated 4 out of 5 stars

Found the gaskets I needed here , they weren't available at the dealer or local motor factors. Only issue is that the delivery was a bit slower than expected

Rated 4 out of 5 stars

The product arrivced well packed and as the correct item it stated, however, it was delayed and delievered 3 days later than stated on the website.

Rated 3 out of 5 stars

Delivery took too long. Package got lost in UPS system even though they should have had all my address details as they were printed on the package. I only used winparts this time because delivery is q... See more

Company replied


Company details

  1. Auto Parts Store
  2. Auto Accessories Wholesaler
  3. Brake Shop
  4. Car Accessories Store
  5. Car Battery Store
  6. Tuning Automobile

Written by the company

Winparts is the premier online auto parts specialist in Europe. With our extensive range of products, we strive to assist as many people as possible in keeping their vehicles moving. Every day, we work on expanding our range so that we can offer even more to our customers. By performing virtually all operations in-house, we can guarantee fast delivery. Additionally, we have an expert helpdesk that is more than happy to assist you with all your inquiries. At Winparts, we believe that quality and accessibility can go hand in hand. That's why we are committed to providing reliable car parts at an affordable price. In addition to original car parts, we also offer so-called aftermarket parts, equiparts, and products from our own brand, Winparts GO!. Discover for yourself the convenience of high-quality car parts at an affordable price at Winparts!


Contact info

3.7

Average

TrustScore 3.5 out of 5

2K reviews

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No recent history of asking for reviews

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3.7

All reviews

(1,515)

296 reviews in the last 12 months

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Rated 1 out of 5 stars

Avoid if you're in a hurry!

Very poor and misleading timeline advertised for delivery of parts.
Items ordered were delivered six days late.
I contacted customer service through the WhatsApp portal for an update and no response was given.
An extremely poor service overall.

March 12, 2026
Unprompted review
Winparts.ie logo

Reply from Winparts.ie

Dear customer,

Thank you for your review.

How unfortunate that you have this experience with us. I could not find your order based on the information in the reviews, so I am not sure what the cause of the delay is.

We always aim to deliver your package on the date mentioned on the shopping cart page. However, delay is something that can happen. This is not always avoidable. We apologize that your order was delayed. We aim to deliver more consistently in the future.

Kind regards,

Niels

Rated 4 out of 5 stars

Good but some delays.

Great selection of parts & site is easy to navigate with your car reg. Delivery to Ireland is on the slow side if you're in a small village or town. I would happily pay extra to be able to select DPD for delivery. Not a bad experience all in all but if you're in a rush for the parts then shopping local would be wise. Prices are very good & competitive. Still my go to place for parts.

March 10, 2026
Unprompted review
Rated 3 out of 5 stars

Unreliable delivery

Unreliable delivery.
At time of ordering it said delivery would be Friday but arrived the following Tuesday.
Autodoc was cheaper for the same parts, I used winparts due to the stated delivery date.
Lesson learned

March 10, 2026
Unprompted review
Winparts.ie logo

Reply from Winparts.ie

Dear Dave,

Thank you for your review. I'm sorry that your order got delayed. Our apologies for the inconvenience.

Unfortunately delays like these can always occur and there's not much we can do to prevent or fix this. By far the most of the orders we ship out do arrive at the expected delivery date, however unfortunately, in some cases the parcel doesn't make it in time.

We hope we can be of service to you again in the future, to show you that we can do better.

Kind regards,

Tim

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Rated 5 out of 5 stars

Goods easy to find and delivered in…

Goods easy to find and delivered in good time but, more surprisingly, to my front door as UPS in the Midlands of Ireland have always been sub-par, in my experience.
Winparts are great. I'm a repeat customer.

March 5, 2026
Unprompted review
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Rated 3 out of 5 stars

Very quick service prompt and arived…

Very quick service prompt and arived when they said it would excellent value but unfounfortunately even do i supplied my reg number they sent me a part that did not fit my car so i will have to try some where else.

March 2, 2026
Unprompted review
Winparts.ie logo

Reply from Winparts.ie

Dear Brendan,

Thank you for your review.
We're sorry to hear the order doesn't fit your car. We are happy to hear you're satisfied with our service and delivery.

Unfortunately, it can happen that a product doesn't fit your car, despite our fit guarantee. Unfortunately, some car manufacturers release several model variations in the same year. This can result in a misfit. We suggest you take a detailed look at the part you order to minimize the chance of ordering the wrong item. If a part doesn't fit your car, you can return it free of charge within 14 days via our returns portal.

To register a return, go to: https://winparts.returnless.com and log in with your order number and email address.
If you have any further questions, please don't hesitate to contact us.

Sincerely,

Zoë

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Rated 1 out of 5 stars

I ordered parts for my car

I ordered parts for my car, even though they were more expensive than the other sellers due to their three-day delivery. It's been two weeks and the part still hasn't arrived. I feel cheated. I don't recommend them!

I already contacted customer service last week and was assured that delivery would be on the 24th. This was another promised date The email was sent today, but no response.

March 2, 2026
Unprompted review
Winparts.ie logo

Reply from Winparts.ie

Dear Piotr,

Thank you for your review. I'm sorry to hear that you haven't received your order yet. Our apologies for this.

When this happens you can contact our customer service with your order number. We will then find out what happened to your parcel and resolve the issue as quickly as possible. Could you send us an e-mail to reviews@winparts.nl with the order number? We would gladly help you resolve this issue.

Kind regards,

Tim

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Rated 4 out of 5 stars

Can take a week to receive the order.

Easy to purchase from, my only issue was the packaging, the oil was loose and sliding around the box, this damaged the oil filter box and the oil filter was rolling around in the oversized packaging box with minimal packing material. I have purchased from other online suppliers and the oil is double bagged in case of a leak, and held secure in the box, I don’t know how the 5L of oil didn’t leak as it was damaged too.

February 27, 2026
Unprompted review
Rated 1 out of 5 stars

False information provided regarding…

False information provided regarding delivery time. It says 2 days delivery but it actually takes 2 weeks. Stay away. Would never order from them again

February 26, 2026
Unprompted review
Winparts.ie logo

Reply from Winparts.ie

Dear Vladimirs,

Thank you for your review.

How unfortunate that your order did not receive on the expected day. I do indeed see that the order is scheduled for delivery on the 3rd of may. The reason seems to be that we suspected that the ordered part might not fit the vehicle. The order was only put on "active" again on the 25th. Therefore it was shipped too late. Our apologies for this.

We aim to deliver faster and more consistently in the future.

Kind regards,

Niels

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