Wonda Mobile Reviews 3,358

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its exceptionally fast delivery services, often receiving their products much sooner than expected, even for international shipments. Many people highlight the excellent condition of the products upon arrival, noting that items are well-packaged and exactly as described, often including all factory accessories and even global adapters. The communication from the company is frequently commended, with consumers appreciating the quick and informative responses to their inquiries and updates throughout the delivery process. However, some customers also noted occasional issues, such as receiving a product with minor dents on the packaging, though the device itself remained flawless. A few other people also felt that the product listing contained inaccuracies regarding the item's condition. There were also instances where customers reported dissatisfaction with the company's response to product issues after purchase, with some experiencing delays in receiving support or dissatisfaction with the resolution of product issues.

What people talk about most

Product

Clients share positive opinions on product quality and condition. Many reviewers report that phones arrive... See more

Delivery service

Customers consistently note positive experiences with delivery services, frequently praising the speed and... See more

Order

Consumers find the ordering process to be a positive experience. Many reviewers highlight the speed of... See more

Service

Customers had positive experiences with service. Many reviewers praised the fast communication and overall... See more

Response time

Users describe positive interactions with response times. Many customers highlight the quick and professional... See more

Based on these reviews

Rated 5 out of 5 stars

Got my Find X8 Ultra 1TB from here. Ordered on Tuesday morning, arrived Friday morning to Sydney Australia. Phone in perfect condition, and included all factory accessories. Watch out that some oth... See more

Rated 5 out of 5 stars

Absolutely amazed at the speed of service and keeping customer informed throughout the delivery process. Ordered the Vivo x300 pro on the 02nd Jan and this was a first time order from wonda mobile. Ha... See more

Rated 5 out of 5 stars

Legit. Ordered global version of Honor Magic 8 Pro and 5 days after release, it's in EU in my hands. I've been a little nervous because I paid through bank transfer and it's my first time using Wond... See more

Rated 5 out of 5 stars

Wondamobile delivered. I was skeptic at first, even asked customer service to send the device sealed, but there was no reason. While yes, the box in which phone came had small dents in corners, the... See more


Company details

  1. Cell Phone Store
  2. Cell Phone Accessory Store
  3. Computer Store

Information provided by various external sources

Buy Sim Free Smartphones Deals at Wonda Mobile with Free UK Delivery Check Out Cheap Smartphones Sim Free today with Free UK delivery. Find your SIM Free Unlocked Phones. All the latest models and great deals on SIM Free Phones are on Wonda Mobile.


Contact info

4.8

Excellent

TrustScore 5 out of 5

3K reviews

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Replied to 66% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

no worries at all...

I have to say that it was not easy to order and pre-paid phone from that far a way location. But everything was so fast and professional, they did a great job.

June 20, 2024
Unprompted review
Rated 5 out of 5 stars

First time using Wondamobile to buy my…

First time using Wondamobile to buy my Vivo X100 Ultra. Couldn't be happier. They delivered the phone within 5 days, even though it said 12 on the site. Everything was handled fine and quickly and you get 4% discount if you may by bank transfer. I can recommend them for sure and will be using them again in the future.

June 3, 2024
Unprompted review
Rated 5 out of 5 stars

Wonda in one word is "amazing"

Wonda has an easy to use site, very detailed information of products, in my case the vivo x100 ultra, got to the UK 3 days after purchasing, amazing service is an understatement, will be buying all my phones from wonda in the future.....thank you wonda for a great service

June 4, 2024
Unprompted review
Rated 2 out of 5 stars

Stingy return policy

I think everything was great except for the return policy. It's so stingy I'll have to deduct 3 stars.
You only get 7 days to return something and you're not allowed to be missing even 1 piece of cardboard that costs them 1 cent to replace. Won't be shopping here again.

August 5, 2024
Unprompted review
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Rated 5 out of 5 stars

Ordered an s24 with snapdragon 1st…

Ordered an s24 with snapdragon 1st August and it arrived 5th August, paid extra for fast delivery. This is how to run a successful company, give the customer what he wants and deliver it on time. Very pleased with wonda mobile and will definitely buy from them again.

August 1, 2024
Unprompted review
Rated 4 out of 5 stars

Xiaomi 6s pro 1Tb

Well, device is great, it arrived super fast and in very good packaging. Problem is that it arrived with a Chinese ROM so it took me a bit to switch it to English. I thought that selecting French keyboard would be a breeze but I could only chose from 5 keyboard layouts and none was French. Managed to copy data from the old Samsung tablet too. Sending it back would cost me about 50 EUR plus 30-ish that I payed already so price will get very close to what I'd pay here. I just hope that I'll not need the warranty
as it will be a nightmare... If I knew this in advance I'd not purchase it.

Edit:
It was easy enough to get another (Microsoft) keyboard from Google play store so I have now all possible languages. Added another star. If you chose wisely and you do not have to send device back it will be perfect. If you are not sure and want to try some devices Amazon would be a better choice despite the higher price, especially if you have premium subscription.

June 28, 2024
Unprompted review
Rated 4 out of 5 stars

Love my Nubia Z60 Ultra

Love my Nubia Z60 Ultra, but I have a sound problem. Few games I play the sound sound like a broken radio or someone scrapping really hard? Otherwise I would give 5 stars 🤩

June 28, 2024
Unprompted review
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Rated 5 out of 5 stars

After looking long and hard at prices…

After looking long and hard at prices and various retailers,I decided to buy the (chinese rom only) oppo find x7 ultra from Wonda.I cannot speak highly enough about the company,I clicked buy at approx 8.p.m on the Wed eve.The phone arrived at lunchtime on Mon at my Mid-Wales address via dhl express-an extra £22, but well worth it given the high cost of items such as this,also,you can get real-time tracking re: your purchase.Really fair price from Wonda plus great service.Also,NO duty/vat fees to be paid into the U.K. too.Very happy bunny and chuffed with my new flagship phone.Its a worrying decision to shell out loads of money to a company half the World away.I thoroughly recommend this company.

June 12, 2024
Unprompted review
Rated 5 out of 5 stars

vivo x100, 2 days to UK, wow

Purchased a vivo x100 ultra from wonda mobile,
Purchased it on a Tuesday afternoon and it was delivered Friday morning just over 2 days to get to the UK, that's incredible, so happy with my purchase and my wonda mobile experience,

Thank you wonda

June 7, 2024
Unprompted review
Rated 5 out of 5 stars

Best way to buy a new phone.

Best way to buy a new phone.
Since 2016, I have bought 10 phones from them.
My latest is a Vivo X Fold 3. Ordered on a Sunday evening and it arrived by DHL Thursday. I did pay for the faster delivery. Tracked it all the way on the DHL site.
I had to send a Xiaomi back last year for a warranty return which was done very efficiently and without any hassle. I had wondered what a repair would be like as it's always a worry. But was just as easy as any other company.
Always answer emails quickly.
Will use again without hesitation.

May 6, 2024
Unprompted review
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Rated 5 out of 5 stars

Blazing fast delivery to Australia

I went into my Wondamobile experience at first nervous after having a not so good experience with an alternate supplier, but I can't fault their service. Amazingly fast delivery to Australia and I am very happy with my new phone!

April 11, 2024
Unprompted review
Rated 5 out of 5 stars

I bought from them a Vivo X100 ultra

I bought from them a Vivo X100 ultra. Their price is the best on the market and their services are so fast. I ordered the item on Friday. They confirmed the bank transfer on Monday and the phone has been received on Thursday. And they refund the custom fee on the same day as I provided the receipt.

I strongly recommander this company.

June 6, 2024
Unprompted review
Rated 1 out of 5 stars

They treat the affiliate members like dogwater

After A short Talk with average dad, banning/terminating someone just for opening a store and asking for discount for his viewers was a disgrace! I was interested about this company and after watching this video, Im going to Ad's store. You lost a future customer. And How THE HELL did you actually give >1% to average dad, He got you from 1-3 sales to 10 - 20 sales PW, He also Increased more income for your brand, He got you too 400,000, You had 396,932 if you gave just a bit of money, No YOU DID NOT. I will not be buying from this bulcrap brand

May 30, 2024
Unprompted review
Wonda Mobile logo

Reply from Wonda Mobile

Thank you for your review.
We will not agree or respond to his online comments.
Our purpose is just to do our part and improve our services.

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Rated 5 out of 5 stars

I ordered a new phone on Tuesday this…

I ordered a new phone on Tuesday this week and it arrived today, unbelievable service and brilliant quality, I will definitely not be using any other company for my mobile phones.
Some of the British companies could take a look at wonda mobile efficiency, I definitely endorse this company.

June 6, 2024
Unprompted review
Rated 5 out of 5 stars

Exceeded all my expectations

Exceeded all my expectations.
I received my Oneplus 12 (35% cheaper by market price in my country) earlier than the estimated delivery day.
The packaging was very careful to avoid any damage.
It also contain an EU adapter for the charger.
The packaging of the product was opened (Chinese version flashed with EU Rom (CPH2581 ).
I run multiple checks for malware (even at Bios level)
Everything was OK.
I am completely satisfied with my purchase.
I highly recommend buying through Wonda .

June 4, 2024
Unprompted review
Rated 5 out of 5 stars

Vivo x100 ultra . Another great delivery!

Another great service from wondamobile! It's my fourth device I bought from them and can't be more happy with their services!

Blazing fast delivery (just 4 days) , quick response on emails and best price around the Internet!

Highly recommend them!

June 3, 2024
Unprompted review

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