Lovely people to deal with. The team at Wood and Beyond are helpful, knowledgeable lovely people who are a different league to some of the chain shops we went into. They are an independent family busi... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I have had to change my order and the support I got from the lovely lady in customer services was amazing. She was knowledgeable and friendly and I really did feel they cared about my experience. She... See more
Company replied
Maria at Wood and Beyond has been great - I needed help over the phone while on holiday in Spain and she was able to deal with my queries very well. My builder tells me that Wood & Beyond is his supp... See more
Company replied
I would like to thank Maria and Cheuk, for their professional Service and support , to enable me to reserve and keep the current discount that was on the website. Samples was sent and received by c... See more
Company replied
Company details
Information provided by various external sources
Wood and Beyond are importers and specialist suppliers of high quality hardwood products ranging from solid hardwood floors, engineered hardwood floors to decking boards and wooden worktops. The products you see on the site are all in stock and ready for immediate delivery. The hardwood is sourced straight from the manufacturer and by marketing directly online, we are able to offer premium products at the most competitive prices. For those looking for hardwood flooring, we offer solid wood which is made from one piece of hardwood timber such as oak and engineered wood which is made from a three layer core of hardwood together with plywood and a top layer of hardwood veneer. There is also a vast choice of wooden worktops such as oak, walnut, iroko and decking. Finally, we also offer useful how-to guides, from hardwood flooring installation to tips for maintaining your worktop.
Contact info
877 Finchley road, NW11 8RR, LONDON
- 02038690900
- info@woodandbeyond.com
- www.woodandbeyond.com
4.8
Excellent
6K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 94% of negative reviews
Typically replies within 48 hours
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See how their reviews and ratings are sourced, scored, and moderated.
The sample was very good quality
The sample was very good quality. The communication around requesting a quote was prompt and informative. When I spoke to Maria on the phone she was polite and very helpful.
June 26, 2026
Unprompted review
Reply from Woodandbeyond
Thank you for your review. We are pleased to learn that our customer service met your expectations. Providing clear, efficient, and professional support is a core priority, and your feedback is greatly appreciated.
We look forward to assisting you again and ensuring your future experiences are equally seamless.
Really impressed with the speed and…
Really impressed with the speed and expertise of response by customer services on any query we had in the ordering process. Now looking forward to seeing it all installed!
June 25, 2026
Unprompted review
Reply from Woodandbeyond
Thank you for your positive feedback. We are pleased to know that your experience with our team and products met your expectations. The WNB team is here to provide our clients with the best possible service and quality products. Your support is highly valued, and we look forward to the opportunity to serve you again.
We hope to welcome you back soon. Please do not hesitate to explore our latest offerings on your next visit.
Wood and beyond are a great company…
Wood and beyond are a great company with a wide selection of products and price points. I have ordered from them many times before and have always been helpful, high quality and timely with deliveries. On my last occasion, I purchased 110sq metres and Veronica was very helpful with my order.
June 23, 2026
Unprompted review
Reply from Woodandbeyond
Thank you for your review. We are pleased to learn that our customer service met your expectations. Providing clear, efficient, and professional support is a core priority, and your feedback is greatly appreciated.
We look forward to assisting you again and ensuring your future experiences are equally seamless.
Good quality Free samples received in…
Good quality Free samples received in time!
Very responsive and helpful customer service!!!
June 23, 2026
Unprompted review
Reply from Woodandbeyond
Thank you for your positive feedback. We are pleased to know that your experience with our team and products met your expectations. The WNB team is here to provide our clients with the best possible service and quality products. Your support is highly valued, and we look forward to the opportunity to serve you again.
We hope to welcome you back soon. Please do not hesitate to explore our latest offerings on your next visit.
Excellent communication
Excellent communication. I needed an amendment made to my order and the team were extremely helpful. Thanks!
June 23, 2026
Unprompted review
Reply from Woodandbeyond
We appreciate your positive feedback and are glad that your experience with us was satisfactory. We continuously aim to maintain high standards of service and product quality for all our clients.
We would be pleased to welcome you back and assist you with any future needs. Thank you for choosing us, and we look forward to your next visit.
Great customer service
Great customer service, very attentive, great floor
June 22, 2026
Unprompted review
Reply from Woodandbeyond
We appreciate your positive feedback and are glad that your experience with us was satisfactory.
Very easy transaction & very polite
June 22, 2026
Unprompted review
Reply from Woodandbeyond
We appreciate your positive feedback and are glad that your experience with us was satisfactory.
Placed an order with Veronica over the phone
Placed an order with Veronica over the phone. All was handled well. I can’t comment on the delivery or the laminate yet as it’s not been delivered. First impressions were good
June 22, 2026
Unprompted review
Reply from Woodandbeyond
Thank you for your review. We are pleased to learn that our customer service met your expectations. Providing clear, efficient, and professional support is a core priority, and your feedback is greatly appreciated.
We look forward to assisting you again and ensuring your future experiences are equally seamless.
Great service
Samples delivered really quickly, enabling us to make a decision. Customer service from Maria was great, responsive to emails and really helpful. Would definitely recommend this company to friends and family. Looking forward to our lovely new floor.
June 17, 2026
Unprompted review
Reply from Woodandbeyond
Thank you for your positive feedback. We are pleased to know that your experience with our team and products met your expectations. The WNB team is here to provide our clients with the best possible service and quality products. Your support is highly valued, and we look forward to the opportunity to serve you again.
We hope to welcome you back soon. Please do not hesitate to explore our latest offerings on your next visit.
Very responsive and helpful customer…
Very responsive and helpful customer service. The timber floor is very well priced and great quality.
June 21, 2026
Unprompted review
Reply from Woodandbeyond
We appreciate your positive feedback and are glad that your experience with us was satisfactory. We continuously aim to maintain high standards of service and product quality for all our clients.
We would be pleased to welcome you back and assist you with any future needs. Thank you for choosing us, and we look forward to your next visit.
Service was fantastic and even managed…
Service was fantastic and even managed to get quicker delivery so it’s here in time. Great company!
June 21, 2026
Unprompted review
Reply from Woodandbeyond
Thank you for your positive feedback. We are pleased to know that your experience with our team and products met your expectations. The WNB team is here to provide our clients with the best possible service and quality products. Your support is highly valued, and we look forward to the opportunity to serve you again.
We hope to welcome you back soon. Please do not hesitate to explore our latest offerings on your next visit.
Initially struggled with payment on the…
Initially struggled with payment on the website, but then called and the payment was sorted, and so was the delivery.
June 20, 2026
Unprompted review
Reply from Woodandbeyond
We appreciate your positive feedback and are glad that your experience with us was satisfactory. We continuously aim to maintain high standards of service and product quality for all our clients.
We would be pleased to welcome you back and assist you with any future needs. Thank you for choosing us, and we look forward to your next visit.
Thanks you very much for your kind help…
Thanks you very much for your kind help Cheuk
June 18, 2026
Unprompted review
Reply from Woodandbeyond
Thank you for your review. We are pleased to learn that our customer service met your expectations. Providing clear, efficient, and professional support is a core priority, and your feedback is greatly appreciated.
We look forward to assisting you again and ensuring your future experiences are equally seamless.
Customer service was excellent.So nice…
Customer service was excellent.So nice to be able to talk to Rita on the the phone who was helpful and answered all my questions.
June 17, 2026
Unprompted review
Reply from Woodandbeyond
Thank you for your positive feedback. We are pleased to know that your experience with our team and products met your expectations. The WNB team is here to provide our clients with the best possible service and quality products. Your support is highly valued, and we look forward to the opportunity to serve you again.
We hope to welcome you back soon. Please do not hesitate to explore our latest offerings on your next visit.
Amazing service
Amazing service! Natalia was incredibly helpful throughout the entire process, from choosing the right product to delivery. I’m extremely happy with the service and overall experience. Thank you!
June 17, 2026
Unprompted review
Reply from Woodandbeyond
Thank you for your review. We are pleased to learn that our customer service met your expectations. Providing clear, efficient, and professional support is a core priority, and your feedback is greatly appreciated.
We look forward to assisting you again and ensuring your future experiences are equally seamless.
There's nothing beyond Wood and Beyond
I've used Wood and Beyond a couple of times in last 15 years for engineered wood flooring and been very satisfied with everything from range, value, contact and customer service and delivery. Have just ordered Dasso bamboo decking this year for installation next couple months, will plan to update my review with my experience of this product in due course, after some hard work and trying to remember measuring twice, cutting once, etc 😁
June 17, 2026
Unprompted review
Reply from Woodandbeyond
We appreciate your positive feedback and are glad that your experience with us was satisfactory. We continuously aim to maintain high standards of service and product quality for all our clients.
We would be pleased to welcome you back and assist you with any future needs. Thank you for choosing us, and we look forward to your next visit.
I found the customer service when…
I found the customer service when placing my order to be very knowledgeable and helpful, I spoke to Natalia a couple of times and she helped guide me to making the choice for my flooring. A really good service so far!
June 16, 2026
Unprompted review
Reply from Woodandbeyond
Thank you for your positive feedback. We are pleased to know that your experience with our team and products met your expectations. The WNB team is here to provide our clients with the best possible service and quality products. Your support is highly valued, and we look forward to the opportunity to serve you again.
We hope to welcome you back soon. Please do not hesitate to explore our latest offerings on your next visit.
Excellent company to deal with
I have been dealing with wood and beyond for many years I've always found their service, delivery and products beyond exceptional. Staff are especially kind and understanding along with knowing their products extremely well.
Thank you once again who would and beyond for always going but one step beyond.
June 15, 2026
Unprompted review
Reply from Woodandbeyond
Thank you for your review. We are pleased to learn that our customer service met your expectations. Providing clear, efficient, and professional support is a core priority, and your feedback is greatly appreciated.
We look forward to assisting you again and ensuring your future experiences are equally seamless.
Reply from Woodandbeyond
Thank you for your positive feedback. We are pleased to know that your experience with our team and products met your expectations. The WNB team is here to provide our clients with the best possible service and quality products. Your support is highly valued, and we look forward to the opportunity to serve you again.
We hope to welcome you back soon. Please do not hesitate to explore our latest offerings on your next visit.
Excellent support
Excellent support, beautiful floor and great discounts that you can save just by paying deposit. Love it!
June 5, 2026
Unprompted review
Reply from Woodandbeyond
We appreciate your positive feedback and are glad that your experience with us was satisfactory. We continuously aim to maintain high standards of service and product quality for all our clients.
We would be pleased to welcome you back and assist you with any future needs. Thank you for choosing us, and we look forward to your next visit.
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