Woodhouse Plumbing, Heating & Electrical Ltd Reviews 

195
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 190 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the team is extremely professional, knowledgeable, and polite during every visit to their homes. People deeply appreciate how quickly engineers arrive on time and complete tasks like plumbing, heating, and electrical repairs without leaving any mess behind. Some people were satisfied with the helpful office staff who handle bookings, inquiries, and communication smoothly from start to finish. Consumers also note that the exceptional quality of workmanship and dedicated customer care consistently exceed expectations across various complex household projects. Reviewers repeatedly state that they would not hesitate to recommend these reliable services to others for future needs.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting efficient installations and... See more

Staff

Reviewers mention positive feedback about staff, highlighting their professionalism, excellent communication,... See more

Customer service

Consumers find customer service to be positive, highlighting a reliable and enthusiastic team that provides... See more

Quality

Customers consistently report satisfaction with quality, highlighting that the work is always completed to a... See more

Product

Clients share positive opinions on product installations, expressing delight with the final results and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent service from Matt & River , they have great knowledge they know exactly what they are doing nothing is too much trouble , they have done lots of work on my house and every time they arrive... See more

Company replied

Rated 5 out of 5 stars

Kev was excellent. He was very professional and knowledgeable and explained everything he was doing. He fitted four bathroom lights in under half an hour and hoovered up and we were delighted with th... See more

Company replied

Rated 5 out of 5 stars

Woodhouse helped us sort out a pressing plumbing issue during our recent roof replacement work. The original heat pump installer had left two pipes too high protruding into the plane of the new roof... See more

Company replied

Rated 5 out of 5 stars

Have used Woodhouse Plumbing for years. Always had a good experience and our recent visit was just the same. Ashley arrived on time, was friendly and professional and fixed the problem quickly and eff... See more

Company replied


Company details

  1. Boiler and Heating Service
  2. Air Conditioning Contractor
  3. Electrician
  4. Gas Engineer
  5. Plumber
  6. Solar Energy Company

Written by the company

Cheshires trusted experts for property maintenance and improvement. Established in 2007 by Rory Woodhouse at the age of 22, Woodhouse Plumbing, Heating & Electrical Ltd. has grown to become a trusted provider of quality services in Cheshire. With 25 skilled staff and a fleet of 15 vans, we offer a range of Plumbing, Heating & Electrical solutions, including Solar, EV, Air Conditioning, Renewable Energy, Underfloor Heating, and Bathroom Installations. Your satisfaction is our priority.


Contact info

4.9

Excellent

TrustScore 5 out of 5

195 reviews

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4.9

All reviews

(195)

190 reviews in the last 12 months

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Rated 5 out of 5 stars

Regular boiler service.

As always with Woodhouse their communications and service are top drawer. Alex rang with an ETA and was thorough and efficient. Will continue to use their services.

July 22, 2026
Unprompted review
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Reply from Woodhouse Plumbing, Heating & Electrical Ltd

Thank you so much for your kind review and for choosing Woodhouse for your annual boiler service, Geoff! We're delighted to hear that you were pleased with both our communication and the service you received. We'll be sure to pass your lovely comments on to Alex – he'll be pleased to know his thorough work and courtesy were appreciated.

Rated 5 out of 5 stars

Very friendly and helpful

Very friendly and helpful. Took the time to look at options and fully reassure me. Covered all the carpets up and left no mess.

July 9, 2026
Unprompted review
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Reply from Woodhouse Plumbing, Heating & Electrical Ltd

Thank you so much for your wonderful review! I'm delighted to hear that you felt reassured throughout the process and that you appreciated the care we took to protect your carpets and leave everything clean and tidy. Your kind words mean a lot, and we truly appreciate you taking the time to share your experience.

Rated 5 out of 5 stars

Oil Boiler Service Eayon

Both Matty and Brad were polite ,professional knowledgeable and very helpful.
I would definitely recommend Woodhouse.

July 20, 2026
Unprompted review
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Reply from Woodhouse Plumbing, Heating & Electrical Ltd

Thank you for your fantastic review, Mark! We're delighted to hear that Matty and Brad provided a polite, professional, and helpful service during your oil boiler service. We'll be sure to pass on your kind words to them. We really appreciate your recommendation and look forward to helping you again in the future.

Rated 5 out of 5 stars

We have recently had a solar / battery…

We have recently had a solar / battery & EV charger installed. We have had a great experience dealing with Woodhouse on this side of their business.
We cannot praise enough, all the staff we came into contact with for being polite, understanding, and very professional, making interactions pleasant and productive.
The great customer service, started with Lauran, being helpful, patient, and knowledgeable. Alex came out and conducted a site survey during which he provided clear explanations and solutions.
Having decided to go ahead with the project , the installation, was managed by Alex and carried out by Thomas, Robert and Max. They knew exactly what they were doing working efficiently and professionally -despite having to work in full sun and high temperatures!
Although the installation itself only took a few days to complete, it was a pleasure having the team working on our home.
We have had some electrical work done by Woodhouse in the past but not on this scale and we were not disappointed. 😊

July 6, 2026
Unprompted review
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Reply from Woodhouse Plumbing, Heating & Electrical Ltd

Thank you so much for taking the time to leave such a fantastic review Rob.

We're delighted to hear that you had such a positive experience with your solar, battery storage and EV charger installation. It's wonderful to know that every stage of the process, from your initial enquiries through to the completed installation, met your expectations.

Thank you for your kind words about Lauran, Alex, Thomas, Robert and Max. I'll be sure to pass your feedback on to the team, they'll really appreciate the recognition. We're especially pleased to hear that their professionalism, clear communication and hard work, even in the hot weather, made the experience a positive one for you.

It was a pleasure working with you again, and we're grateful that you chose Woodhouse for another project. We hope you enjoy the benefits of your new system for many years to come, and if you ever need anything in the future, we're always here to help.

Thank you once again for your recommendation and for placing your trust in Woodhouse.

Rated 5 out of 5 stars

Easy communication when booking a…

Easy communication when booking a boiler service. They were able to provide a last minute appointment. Ashley was polite and efficient!

July 15, 2026
Unprompted review
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Reply from Woodhouse Plumbing, Heating & Electrical Ltd

Thank you for your wonderful review, James! We're so pleased to hear that booking your boiler service was easy and that we could accommodate you with a last-minute appointment. It's great to know Ashley provided polite and efficient service. We'll be sure to pass on your kind words to him. We really appreciate your feedback and look forward to helping you again in the future!

Rated 5 out of 5 stars

Totally professional and a pleasure to deal with.

Woodhouse have just finished removing our old boiler and fitting a new one for us. Because of the need to remove all the old equipment in the loft and relocate the new boiler the job took three full days.
Most of the work was carried out by engineers Dan and Brad in what can only be described as tropical conditions due to the recent heatwave. They were totally professional and two of the nicest lads that you could ever wish to meet. Nothing was too much trouble for them.

Despite the conditions they got on with the job with the minimum of inconvenience to us, always ensuring that everywhere was left tidy and that we still had a water supply at the end of each day.

Although most of the onsite work was carried out by Dan and Brad it would be unfair not to mention the other members of the Woodhouse team who ensured that everything went smoothly.
Layla the Sales Administrator, Adam the Plumbing and Heating Manager and Engineer Jack and the Electrical Manager whose name we can’t remember (sorry) who carried out the final commissioning of our new boiler.
A great team and a pleasure to deal with.

John and Lesley Whitby

July 10, 2026
Unprompted review
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Reply from Woodhouse Plumbing, Heating & Electrical Ltd

Thank you so much for taking the time to leave such a detailed and wonderful review, John and Lesley! We're delighted to hear that you had such a positive experience with your new boiler installation.

We'll be sure to pass your kind words on to Dan and Brad—they'll be thrilled to know their professionalism, hard work, and friendly approach made such a positive impression, especially while working in the challenging heat. It's also great to hear that they kept disruption to a minimum and ensured everything was left clean and tidy each day.

Thank you as well for recognising the wider team. Layla, Adam, Jack, and our Electrical Manager, Alex, will all appreciate your thoughtful comments. Successful installations are always a team effort, and it's fantastic to know that this was reflected in your experience.

It was a pleasure to work with you, and we truly appreciate your trust in Woodhouse. If you ever need us in the future, we'll be more than happy to help.

Rated 5 out of 5 stars

Ashley was excellent

Ashley was excellent

July 15, 2026
Unprompted review
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Reply from Woodhouse Plumbing, Heating & Electrical Ltd

Thank you for your kind feedback, Dave! We're delighted to hear that Ashley provided you with excellent service. We'll be sure to pass your comments on to him. We really appreciate you taking the time to leave a review and look forward to helping you again in the future.

Rated 5 out of 5 stars

Excellent service as always from the…

Excellent service as always from the team, Will attended on this occasion, thanks to both Will and Patsy for sorting so quickly.
Kindest regards
Martin

July 10, 2026
Unprompted review
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Reply from Woodhouse Plumbing, Heating & Electrical Ltd

Thank you, Martin, for your kind review and continued support. We're delighted to hear you received excellent service once again. We'll be sure to pass your kind words on to Will and Patsy—they'll really appreciate your feedback. Thank you for choosing us, and we look forward to helping you again whenever you need us.

Rated 5 out of 5 stars

Arrived on time

Arrived on time. Explained what they were doing. Engineers were clean tidy and courteous. Would thoroughly recommend

June 26, 2026
Unprompted review
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Reply from Woodhouse Plumbing, Heating & Electrical Ltd

Thank you for taking the time to leave us such a kind review, Chris! We're delighted to hear that our engineers arrived on time, kept you informed throughout the work, and left everything clean and tidy. Your recommendation means a great deal to us, and we really appreciate your support. Thank you for choosing us!

Rated 5 out of 5 stars

Really good and polite. Both Ashley and Matt

Really good and polite

July 10, 2026
Unprompted review
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Reply from Woodhouse Plumbing, Heating & Electrical Ltd

Thank you for your kind review, Roy! We're delighted to hear that Ashley and Matt provided such good, polite service. We really appreciate your feedback and look forward to helping you again in the future.

Rated 5 out of 5 stars

Radiator change

Alex came to remove a couple of radiators and install a new one. He found a problem but sorted it straight away. He was really helpful and answered all my questions. He left everything clean and tidy. Would highly recommend.

July 8, 2026
Unprompted review
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Reply from Woodhouse Plumbing, Heating & Electrical Ltd

Thank you so much for taking the time to leave such a lovely review, Xiaosu!

We're delighted to hear that Alex was able to resolve the issue he encountered quickly and that he took the time to answer all of your questions. It's also great to know he left everything clean and tidy, as we always strive to provide a high standard of workmanship and customer service.

Your recommendation means a lot to us, and we really appreciate your feedback. Thank you for choosing Woodhouse, and we look forward to helping you again in the future.

Rated 5 out of 5 stars

Great Boiler Repair

Great, friendly service from Matt.
Clean and tidy, everything left as found. Would highly recommend Woodhouse Ltd.

July 8, 2026
Unprompted review
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Reply from Woodhouse Plumbing, Heating & Electrical Ltd

Thank you for your kind review! We're so pleased to hear you were happy with Matt's friendly service and that everything was left clean and tidy. We really appreciate your recommendation and look forward to helping you again.

Rated 5 out of 5 stars

Helpful and quick

Quick response to an issue I had, I received assistance with a smile.

July 7, 2026
Unprompted review
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Reply from Woodhouse Plumbing, Heating & Electrical Ltd

Thank you for your kind review, Frances! We're pleased to hear that we were able to respond quickly to your issue and that you received friendly service. We really appreciate your feedback and are always happy to help whenever you need us.

Rated 5 out of 5 stars

New Condensing Boiler Installation

We are very pleased with the new condensing boiler installation and work to remove the old header tanks/cylinder. The work was done well and our preference checked when needed.
Throughout the work and at the end of the day areas were cleaned plus any debris removed.
The two engineers (Will and apprentice Jack) were pleasant and very polite.
The quotation received for the work was clear and detailed which was great to understand the work to be completed.
I would have no hesitation in recommending Woodhouse.

July 1, 2026
Unprompted review
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Reply from Woodhouse Plumbing, Heating & Electrical Ltd

Thank you for your fantastic review, David! We're delighted to hear you're pleased with your new boiler installation and the service you received from Will and Jack. We'll be sure to pass on your kind comments to them.

It's great to know you found our quotation clear and appreciated how clean and tidy the team kept everything throughout the work. Thank you for your recommendation and for choosing Woodhouse!

Rated 5 out of 5 stars

Over 20 years with Woodhouse

We have used Woodhouse for over 20 years and have never been let down. Ashley and Brad recently serviced our gas boiler and gas fire efficiently and cleanly. Both guys were pleasant and on time. Woodhouse every time!

June 29, 2026
Unprompted review
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Reply from Woodhouse Plumbing, Heating & Electrical Ltd

Thank you so much for your wonderful review and for your loyalty over the past 20 years Mike. Your continued trust in Woodhouse means a great deal to us.

We're delighted to hear that Ashley and Brad provided another efficient, tidy, and punctual service while carrying out your boiler and gas fire service. I'll be sure to pass your kind comments on to them, they'll be pleased to know their hard work is appreciated.

Thank you again for your continued support. We look forward to looking after your home for many more years to come!

Rated 5 out of 5 stars

Replacement toilet

We had a minor disaster with an upstairs toilet cracking and flooding. We got in touch with Woodhouse and arranged for them to fit a new loo which we had bought. Patsy at Woodhouse sent two guys, Ashley and Brad who very quickly took the old toilet out and replaced with the new one we had purchased. Couldn’t fault the service we got, new loo up and running and the boys tidied up and even took the broken loo away. Would definitely use this company again in the future. Thank you .

June 29, 2026
Unprompted review
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Reply from Woodhouse Plumbing, Heating & Electrical Ltd

Thank you so much for your wonderful review, Lizzy.

We're sorry to hear about the cracked toilet and the flooding, but we're pleased we could help get everything sorted quickly for you.

It's great to hear that Patsy was able to arrange the visit promptly, and that Ashley and Brad provided an efficient service, left everything tidy, and took the old toilet away for you.

I'll make sure your kind comments are passed on to the team, they'll really appreciate your feedback.

Thank you for choosing Woodhouse. We truly appreciate your recommendation and look forward to helping you again whenever you need us.

Rated 5 out of 5 stars

Good experience

Always have a good experience with this company, today it was a boiler service & Ashley was very helpful with extra questions asked. Sophie, in the office, was also very helpful.

June 30, 2026
Unprompted review
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Reply from Woodhouse Plumbing, Heating & Electrical Ltd

Thank you so much for your lovely review, Frances.

We're delighted to hear that you continue to have a positive experience with us. It's great to know Ashley was able to help during your boiler service and answer your additional questions, and that Sophie provided helpful support from the office.

I'll be sure to pass your kind comments on to both Ashley and Sophie, they'll be delighted to hear your feedback.

Thank you for your continued support, and we look forward to assisting you again in the future.

Rated 5 out of 5 stars

Professional Servce

Friendly, punctual, efficient and professional

July 1, 2026
Unprompted review
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Reply from Woodhouse Plumbing, Heating & Electrical Ltd

Thank you for your wonderful review, Ray! We're delighted to hear that you found our service friendly, punctual, efficient, and professional. Your kind words mean a great deal to our team, and we truly appreciate you taking the time to share your experience. We look forward to serving you again in the future!

Rated 5 out of 5 stars

Kev did a really neat job

Kev did a really neat job and we are pleased with the work.
Thank you for doing this so quickly.

July 1, 2026
Unprompted review
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Reply from Woodhouse Plumbing, Heating & Electrical Ltd

Thank you so much for your kind review! We're delighted to hear that you're pleased with Kev's work. We'll be sure to pass on your compliments to him. We really appreciate your feedback and are glad we could complete the job quickly for you. Thank you for choosing us, and we look forward to helping you again in the future!

Rated 5 out of 5 stars

Will did a great job and was a great…

Will did a great job and was a great communicator. There were a couple of times where he made me aware of various options, and I was able to make sure the job was done exactly how I wanted it, so the outcome was to my satisfaction.

June 24, 2026
Unprompted review
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Reply from Woodhouse Plumbing, Heating & Electrical Ltd

Thank you for your wonderful review, Alex! We're so pleased to hear that Will kept you informed throughout the job and took the time to explain the different options, helping you achieve the result you wanted.

We really appreciate your feedback and are delighted that you're happy with the outcome. Thank you for choosing us, and we look forward to helping you again in the future.

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