Woodhouse Plumbing, Heating & Electrical Ltd Reviews 

198
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 190 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the team is extremely professional, knowledgeable, and polite during every visit to their homes. People deeply appreciate how quickly engineers arrive on time and complete tasks like plumbing, heating, and electrical repairs without leaving any mess behind. Some people were satisfied with the helpful office staff who handle bookings, inquiries, and communication smoothly from start to finish. Consumers also note that the exceptional quality of workmanship and dedicated customer care consistently exceed expectations across various complex household projects. Reviewers repeatedly state that they would not hesitate to recommend these reliable services to others for future needs.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting efficient installations and... See more

Staff

Reviewers mention positive feedback about staff, highlighting their professionalism, excellent communication,... See more

Customer service

Consumers find customer service to be positive, highlighting a reliable and enthusiastic team that provides... See more

Quality

Customers consistently report satisfaction with quality, highlighting that the work is always completed to a... See more

Product

Clients share positive opinions on product installations, expressing delight with the final results and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent service from Matt & River , they have great knowledge they know exactly what they are doing nothing is too much trouble , they have done lots of work on my house and every time they arrive... See more

Company replied

Rated 5 out of 5 stars

Kev was excellent. He was very professional and knowledgeable and explained everything he was doing. He fitted four bathroom lights in under half an hour and hoovered up and we were delighted with th... See more

Company replied

Rated 5 out of 5 stars

Woodhouse helped us sort out a pressing plumbing issue during our recent roof replacement work. The original heat pump installer had left two pipes too high protruding into the plane of the new roof... See more

Company replied

Rated 5 out of 5 stars

Have used Woodhouse Plumbing for years. Always had a good experience and our recent visit was just the same. Ashley arrived on time, was friendly and professional and fixed the problem quickly and eff... See more

Company replied


Company details

  1. Boiler and Heating Service
  2. Air Conditioning Contractor
  3. Electrician
  4. Gas Engineer
  5. Plumber
  6. Solar Energy Company

Written by the company

Cheshires trusted experts for property maintenance and improvement. Established in 2007 by Rory Woodhouse at the age of 22, Woodhouse Plumbing, Heating & Electrical Ltd. has grown to become a trusted provider of quality services in Cheshire. With 25 skilled staff and a fleet of 15 vans, we offer a range of Plumbing, Heating & Electrical solutions, including Solar, EV, Air Conditioning, Renewable Energy, Underfloor Heating, and Bathroom Installations. Your satisfaction is our priority.


Contact info

4.9

Excellent

TrustScore 5 out of 5

198 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(198)

195 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Professional Servce

Friendly, punctual, efficient and professional

July 1, 2026
Unprompted review
Woodhouse Plumbing, Heating & Electrical Ltd logo

Reply from Woodhouse Plumbing, Heating & Electrical Ltd

Thank you for your wonderful review, Ray! We're delighted to hear that you found our service friendly, punctual, efficient, and professional. Your kind words mean a great deal to our team, and we truly appreciate you taking the time to share your experience. We look forward to serving you again in the future!

Rated 5 out of 5 stars

Kev did a really neat job

Kev did a really neat job and we are pleased with the work.
Thank you for doing this so quickly.

July 1, 2026
Unprompted review
Woodhouse Plumbing, Heating & Electrical Ltd logo

Reply from Woodhouse Plumbing, Heating & Electrical Ltd

Thank you so much for your kind review! We're delighted to hear that you're pleased with Kev's work. We'll be sure to pass on your compliments to him. We really appreciate your feedback and are glad we could complete the job quickly for you. Thank you for choosing us, and we look forward to helping you again in the future!

Rated 5 out of 5 stars

Will did a great job and was a great…

Will did a great job and was a great communicator. There were a couple of times where he made me aware of various options, and I was able to make sure the job was done exactly how I wanted it, so the outcome was to my satisfaction.

June 24, 2026
Unprompted review
Woodhouse Plumbing, Heating & Electrical Ltd logo

Reply from Woodhouse Plumbing, Heating & Electrical Ltd

Thank you for your wonderful review, Alex! We're so pleased to hear that Will kept you informed throughout the job and took the time to explain the different options, helping you achieve the result you wanted.

We really appreciate your feedback and are delighted that you're happy with the outcome. Thank you for choosing us, and we look forward to helping you again in the future.

Rated 5 out of 5 stars

Efficient repair

Woodhouse team were prompt and completed the repair in full within 30mins. Explained what they had done and checked the system was fully functioning before they left

June 30, 2026
Unprompted review
Woodhouse Plumbing, Heating & Electrical Ltd logo

Reply from Woodhouse Plumbing, Heating & Electrical Ltd

Thank you for taking the time to leave us such a great review, Neil!

We're pleased to hear our team arrived promptly, completed the repair efficiently, and took the time to explain the work carried out and ensure everything was working properly before leaving. Providing a thorough and reliable service is something we take great pride in.

We really appreciate your feedback and look forward to helping you again whenever you need us

Rated 5 out of 5 stars

Thank you Matty!

Great service given by Matty who identified a persistent problem we had with our oil boiler. Would highly recommend!

December 10, 2025
Unprompted review
Woodhouse Plumbing, Heating & Electrical Ltd logo

Reply from Woodhouse Plumbing, Heating & Electrical Ltd

Thank you for your fantastic review, David! We're so pleased to hear that Matty was able to identify and resolve the persistent issue with your oil boiler. We'll be sure to pass on your kind words to him.

We really appreciate your recommendation and thank you for choosing us. If you ever need our help again, we're always here.

Rated 5 out of 5 stars

Excellent service

Excellent service. Had a leak on the boiler. Engineers Ashley and Brad called on time and identified the issue quickly. Great staff and a very professional company.

June 30, 2026
Unprompted review
Woodhouse Plumbing, Heating & Electrical Ltd logo

Reply from Woodhouse Plumbing, Heating & Electrical Ltd

Thank you for taking the time to leave us such a great review Mark. We're delighted to hear you were happy with the service you received.

Ashley and Brad will be pleased to know their prompt response and quick diagnosis of the boiler leak made a positive impression. We pride ourselves on providing a professional and reliable service, so it's wonderful to hear your feedback.

Thank you for choosing Woodhouse Ltd, We look forward to helping you again should you ever need us.

Rated 5 out of 5 stars

I couldn’t be happier with the service…

I couldn’t be happier with the service from Woodhouse Plumbing. From start to finish Matt, Will and the team were professional, reliable and incredibly knowledgeable. They turned up when they said they would, explained everything clearly, and completed the work to a really high standard.

Nothing was too much trouble, they took real pride in their work, left everything clean and tidy, and made the whole process completely stress-free.

I wouldn’t hesitate to recommend Woodhouse plumbing to anyone looking for a trustworthy plumbing company. I’ll definitely be using them again in the future. Thank you both!

June 29, 2026
Unprompted review
Woodhouse Plumbing, Heating & Electrical Ltd logo

Reply from Woodhouse Plumbing, Heating & Electrical Ltd

Thank you so much for your wonderful review and for taking the time to share your experience Chloe. We're thrilled to hear that you were so pleased with the service provided by Matt, Will and the rest of the team.

Providing reliable, professional service and high-quality workmanship is something we take great pride in, so it's fantastic to know that everything from communication and punctuality to the standard of work met your expectations. We'll be sure to pass your kind words on to Matt, Will and the team, they'll really appreciate your feedback.

Thank you again for choosing Woodhouse Ltd. Your recommendation means a great deal to us, and we look forward to helping you with any future plumbing, heating or electrical needs.

Rated 5 out of 5 stars

We had a couple of plumbing jobs…

We had a couple of plumbing jobs needing doing and Matty came out to sort them for us. He was clean and tidy in his work. The work was completed to an excellent standard by him. He explained what needed doing and listened to my thoughts as well.
A nice person to have working in my house.

June 29, 2026
Unprompted review
Woodhouse Plumbing, Heating & Electrical Ltd logo

Reply from Woodhouse Plumbing, Heating & Electrical Ltd

Thank you so much for taking the time to leave such a lovely review Louise. We're delighted to hear that you were happy with the plumbing work Matty carried out. We take great pride in delivering high-quality workmanship and excellent customer service, so it's fantastic to know that Matty kept everything clean and tidy, explained the work clearly, and made you feel comfortable throughout the job. We'll be sure to pass on your kind comments to him. Thank you again for choosing Woodhouse Ltd, we really appreciate your support!

Rated 5 out of 5 stars

Another fab experience with the Woodhouse team.

Ashley arrived on time to replace a combi valve on our closed tank. Personable, polite and well-presented, as are all the Woodhouse team, he worked efficiently, and left the area clean and tidy. He is a great advert for the business. We’ve been using Woodhouse since the early days and team members like Ashley, Matt and Alex are why.

June 29, 2026
Unprompted review
Woodhouse Plumbing, Heating & Electrical Ltd logo

Reply from Woodhouse Plumbing, Heating & Electrical Ltd

Thank you so much for your wonderful review and for your continued support over the years. It means a great deal to us that you've trusted Woodhouse since the early days Sabra.

We're delighted to hear that Ashley provided another great experience and that his professionalism, efficiency and attention to detail stood out. We'll be sure to pass your kind words on to Ashley, as well as Matt and Alex, they'll be thrilled to know they've made such a positive impression.

Thank you again for your loyalty and recommendation. We truly appreciate your support and look forward to helping you with anything you need in the future.

Rated 5 out of 5 stars

Ashley and Brad were efficient and very…

Ashley and Brad were efficient and very nice young men. Helpful and they did a great job and explained what they had done. Very pleased(as always) with Woodhouse and will continue to use them. Highly recommend

June 29, 2026
Unprompted review
Woodhouse Plumbing, Heating & Electrical Ltd logo

Reply from Woodhouse Plumbing, Heating & Electrical Ltd

Thank you for your wonderful review, Sue! We're delighted to hear that Ashley and Brad were efficient, helpful, and took the time to explain everything clearly. We'll be sure to pass your kind comments on to them.

Thank you for your continued support and recommendation. It means a great deal to us, and we look forward to helping you again in the future.

Rated 5 out of 5 stars

Very professional in approach and…

Very professional in approach and explained things clearly. I would definitely recommend Alex.

June 26, 2026
Unprompted review
Woodhouse Plumbing, Heating & Electrical Ltd logo

Reply from Woodhouse Plumbing, Heating & Electrical Ltd

Thank you for taking the time to leave such a kind review, Pauline! We're delighted to hear that you found Alex professional and that he explained everything clearly. We'll be sure to pass your comments on to him. We really appreciate your recommendation and look forward to helping you again in the future.

Rated 5 out of 5 stars

Was really impressed with Matty

Was really impressed with Matty! He was incredibly helpful, explained everything to me in a way any Joe Public would understand and went over and above to help us. Thank you so much!

June 23, 2026
Unprompted review
Woodhouse Plumbing, Heating & Electrical Ltd logo

Reply from Woodhouse Plumbing, Heating & Electrical Ltd

Thank you so much for your fantastic review, Clare! We're delighted to hear that Matty made such a positive impression. It's great to know he explained everything clearly and went above and beyond to help you. We'll be sure to pass your kind words on to him. Thank you for choosing us, and we look forward to helping you again in the future.

Rated 5 out of 5 stars

Professional and quality service

Our plumber today was
WILLY.
He was courteous, very efficient and cracked on with the job in a highly professional manner.
He answered my questions readily and I have every confidence in his work; representing your company well. Thankyou Carole Jenkinson

June 27, 2026
Unprompted review
Woodhouse Plumbing, Heating & Electrical Ltd logo

Reply from Woodhouse Plumbing, Heating & Electrical Ltd

Thank you, Carole, for taking the time to leave such a lovely review. We're delighted to hear that Willy provided a courteous, efficient, and professional service. It's great to know he answered all of your questions and gave you confidence in his work. We'll be sure to pass your kind comments on to Will – he'll really appreciate them. Thank you for choosing us, and we look forward to helping you again in the future.

Rated 5 out of 5 stars

PV works

Alex and Max worked really hard, the installation was excellent, they were very clean and left the job in an excellent condition.

The team dealt with issues that arose professionally and with great respect.

I would not hesitate to recommend Woodhouse, I have used them in the past for plumbing and electrical works and will again when needed.

June 26, 2026
Unprompted review
Woodhouse Plumbing, Heating & Electrical Ltd logo

Reply from Woodhouse Plumbing, Heating & Electrical Ltd

Thank you for your great review! We're really pleased to hear that Alex and Max did an excellent job and kept everything clean and professional throughout the installation. We'll be sure to pass your feedback on to them.

We really appreciate your continued support and recommendation, and look forward to working with you again.

Rated 5 out of 5 stars

Had an emergency with an underfloor…

Had an emergency with an underfloor heating pipe. Home insurance sent out a check and trace company who identified and opened up the concrete floor exposing the fractured pipe and then left saying it was something he couldn't repair Meanwhile the distured pipe began leaking proffusely filling the opening and about to spill everywhere,I called Woodhouse who arrived within a very short time and carried out the repair in my view veryproffessionally
Thank you Nathan

June 26, 2026
Unprompted review
Woodhouse Plumbing, Heating & Electrical Ltd logo

Reply from Woodhouse Plumbing, Heating & Electrical Ltd

Thank you for your review, John. We’re really pleased we could attend quickly and resolve the issue for you, especially in what sounds like a very stressful situation. It’s great to hear you were happy with the professionalism of the repair. We’ll be sure to pass your thanks on to Nathan.

We appreciate your kind feedback and are glad we could help when you needed us.

Rated 5 out of 5 stars

Tap installation

Job was to install new taps, easy booking with a 4 hour slot. Will was efficient in installing the taps, quick demo and left the space nice and clean. Old taps were stiff and water pressure poor, now looking good and water pressure is great.

June 23, 2026
Unprompted review
Woodhouse Plumbing, Heating & Electrical Ltd logo

Reply from Woodhouse Plumbing, Heating & Electrical Ltd

Thank you for your great feedback, Gary. We're really pleased to hear that Will carried out the installation efficiently and left everything clean and tidy. It's also great to know you're happy with the new taps and improved water pressure.

We really appreciate you choosing us and taking the time to leave a review.

Rated 5 out of 5 stars

Maintenance / Service carried out by Matty

Matty arrived prompt as always 😊 friendly & professional at the same time along with being respectful of our home
The current heatwave we’re all experiencing was a challenge for all but he continued to carry out the works as a true gent

June 26, 2026
Unprompted review
Woodhouse Plumbing, Heating & Electrical Ltd logo

Reply from Woodhouse Plumbing, Heating & Electrical Ltd

Thank you for your lovely feedback, Nichola. We're really pleased to hear Matty was prompt, friendly, and professional, and that he treated your home with respect. It’s great to know he kept going even in the heatwave and delivered a great service throughout.

We really appreciate you taking the time to share your experience, and we’ll make sure Matty sees your kind comments.

Rated 5 out of 5 stars

Hot water installation

Dan has done a brilliant job of a difficult installation He worked incredibly hard in difficult heat conditions.
Hopefully all will be well in its future use.

June 25, 2026
Unprompted review
Woodhouse Plumbing, Heating & Electrical Ltd logo

Reply from Woodhouse Plumbing, Heating & Electrical Ltd

Thank you for your great feedback. We’re really pleased to hear that Dan did a brilliant job on a challenging installation and worked so hard in the difficult heat.

We’ll make sure your kind comments are passed on to him. We appreciate you taking the time to leave a review.

Rated 5 out of 5 stars

We have just had a new boiler fitted

We have just had a new boiler fitted. The whole process from start to finish has been very efficient. Matty and River arrived early and worked hard all day in extreme heat.
They showed great professionalism and expertise throughout with endless patience and ensured everywhere was left clean and tidy

June 24, 2026
Unprompted review
Woodhouse Plumbing, Heating & Electrical Ltd logo

Reply from Woodhouse Plumbing, Heating & Electrical Ltd

Thank you so much for taking the time to leave such a lovely review, Elaine! We're delighted to hear that you were happy with the whole process, from the initial booking through to the installation. I'll be sure to pass your kind comments on to Matty and River—they'll really appreciate your feedback, especially knowing their hard work in the extreme heat was recognised. Thank you again for choosing us. We hope you enjoy your new boiler, and if you ever need anything in the future, please don't hesitate to get in touch.

Rated 5 out of 5 stars

Alex serviced the boiler efficiently…

Alex serviced the boiler efficiently and answered all questions professionally and in a friendly manner.

June 25, 2026
Unprompted review
Woodhouse Plumbing, Heating & Electrical Ltd logo

Reply from Woodhouse Plumbing, Heating & Electrical Ltd

Thank you for your kind review! We're pleased to hear you were happy with Alex's service. I'll be sure to pass your comments on to him. We appreciate your support and look forward to helping you again in the future.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look