Woodwind London Reviews 

173
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 56 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional knowledge, outstanding helpfulness, and genuinely friendly demeanor during all musical instrument repairs and related interactions. Many reviewers also highlight the exceptionally reasonable pricing, remarkably fast turnaround times, and the overall exceptionally high quality of the expert service provided. Some people also felt that the great convenience of borrowing temporary replacement instruments or having repaired items conveniently dropped off was exceptionally helpful. Furthermore, consumers deeply appreciate the clear communication, transparent pricing structure, and professional guidance maintained consistently throughout the entire instrument repair process.

What people talk about most

Staff

People report positive experiences with staff, highlighting their extensive knowledge and helpfulness during... See more

Service

Reviewers mention positive feedback about service, highlighting great value for money and transparent... See more

Price

Reviewers highlight positive aspects of price, noting that costs are realistic and there are no hidden... See more

Product

Consumers find product quality to be exceptional, with people reporting that instruments like clarinets and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The arrangements & reminders for the appointment were all clear. First & most importantly, Ed Jackman knows his business (in this instance flute repair) thoroughly. For the on-the-spot work done,... See more

Rated 5 out of 5 stars

I have had several leg injuries recently and haven’t been able to go to the workshop. This is the second time that Woodwind London staff have brought my flute to my home. This is way beyond the call o... See more

Company replied

Rated 5 out of 5 stars

Thank you so much for getting my clarinet playing again! It’s been sitting in a box for over two decades but to see my children delight in watching the knowledge of how to play return to their mama... See more

Company replied

Rated 5 out of 5 stars

Pleasant in manner and very helpful getting my daughters flute back in working condition. It looked wonderful and she was thrilled. Lovely workshop to visit in this day and age thankyou.

Company replied


Company details

  1. Musical Instrument Rental Service
  2. Music Store
  3. Musical Instrument Repair Shop
  4. Used Musical Instrument Store

Written by the company

We are a music services company based in north London. We offer comprehensive musical instrument rental service as well as sales of new and refurbished second hand instruments. Our repair workshop accommodates music instruments repairs on a range of instruments. Saxophone, Flute, Clarinet, Oboe and Bassoon.


Contact info

4.9

Excellent

TrustScore 5 out of 5

173 reviews

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4.9

All reviews

(173)

50 reviews in the last 12 months

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Rated 5 out of 5 stars

Amazing job fixing my trumpet tuning…

Amazing job fixing my trumpet tuning slide, very affordable price and done in just one day, thank you so much

November 7, 2025
Woodwind London logo

Reply from Woodwind London

Thanks for the review Molly, glad the trumpet is back in order 🎺

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Rated 5 out of 5 stars

Fantastic staff

I have had several leg injuries recently and haven’t been able to go to the workshop. This is the second time that Woodwind London staff have brought my flute to my home. This is way beyond the call of duty and I really appreciate their kindness delivering me a newly mended flute. Great! I’ll certainly recommend Woodwind London to others.

November 3, 2025
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Reply from Woodwind London

Thanks penny, happy to help

Rated 5 out of 5 stars

rented a good guitar

rented a good guitar, for a good price. great service, nice people, even nice workshop. what more can you want

October 9, 2025
Unprompted review
Woodwind London logo

Reply from Woodwind London

Thanks for the review, happy to help

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Rated 5 out of 5 stars

Great service

Great service. Job completed and ready early. Great communication regarding repairs and servicing. Collection was easy. Friendly and helpful service from Slavena. Thank you.

October 9, 2025
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Rated 5 out of 5 stars

All good

Friendly staff, great repair and service, will be back (hopefully not too soon) Thanks

September 1, 2025
Rated 5 out of 5 stars

Excellent

I felt very confident that Ed knew what he was doing and was invested in doing an excellent job for me. He absolutely went beyond the extra mile as my instrument needed extra tweaking. I am very appreciative of his generosity with his time and personal kindness to me.

September 5, 2025
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Rated 5 out of 5 stars

Very effective and efficient!

I had a short-notice need for a saxophone repair (my own fault, shouldn't have left it so late!) and they helpfully managed to squeeze me in that week. I dropped by, and within 45 minutes the problem was fixed and the sax was working better than ever. Very highly recommended. I will try to book these things further in advance in future though!

August 21, 2025
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Rated 5 out of 5 stars

Yamaha flute full overhaul

I recently had my Old Yamaha flute serviced at Woodwind London for a full overhaul. Edward and Slavina are incredibly helpful and knowledgeable about their craft. They completed the work quickly, restoring my flute to near-perfect condition. The price was also very reasonable. I highly recommend Woodwind London for any flute servicing needs.

July 1, 2025

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