Woodwind London Reviews 

173
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 56 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional knowledge, outstanding helpfulness, and genuinely friendly demeanor during all musical instrument repairs and related interactions. Many reviewers also highlight the exceptionally reasonable pricing, remarkably fast turnaround times, and the overall exceptionally high quality of the expert service provided. Some people also felt that the great convenience of borrowing temporary replacement instruments or having repaired items conveniently dropped off was exceptionally helpful. Furthermore, consumers deeply appreciate the clear communication, transparent pricing structure, and professional guidance maintained consistently throughout the entire instrument repair process.

What people talk about most

Staff

People report positive experiences with staff, highlighting their extensive knowledge and helpfulness during... See more

Service

Reviewers mention positive feedback about service, highlighting great value for money and transparent... See more

Price

Reviewers highlight positive aspects of price, noting that costs are realistic and there are no hidden... See more

Product

Consumers find product quality to be exceptional, with people reporting that instruments like clarinets and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The arrangements & reminders for the appointment were all clear. First & most importantly, Ed Jackman knows his business (in this instance flute repair) thoroughly. For the on-the-spot work done,... See more

Rated 5 out of 5 stars

I have had several leg injuries recently and haven’t been able to go to the workshop. This is the second time that Woodwind London staff have brought my flute to my home. This is way beyond the call o... See more

Company replied

Rated 5 out of 5 stars

Thank you so much for getting my clarinet playing again! It’s been sitting in a box for over two decades but to see my children delight in watching the knowledge of how to play return to their mama... See more

Company replied

Rated 5 out of 5 stars

Pleasant in manner and very helpful getting my daughters flute back in working condition. It looked wonderful and she was thrilled. Lovely workshop to visit in this day and age thankyou.

Company replied


Company details

  1. Musical Instrument Rental Service
  2. Music Store
  3. Musical Instrument Repair Shop
  4. Used Musical Instrument Store

Written by the company

We are a music services company based in north London. We offer comprehensive musical instrument rental service as well as sales of new and refurbished second hand instruments. Our repair workshop accommodates music instruments repairs on a range of instruments. Saxophone, Flute, Clarinet, Oboe and Bassoon.


Contact info

4.9

Excellent

TrustScore 5 out of 5

173 reviews

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4.9

All reviews

(173)

50 reviews in the last 12 months

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Rated 5 out of 5 stars

efficient, expert, friendly

Staff were efficient, friendly and helpful. They clearly know and care about instruments. Communication with me was very good.
I have had both flute and piccolo fully serviced and am very happy with the results

May 27, 2025
Rated 5 out of 5 stars

Pleasant

Pleasant. Keen to help. Responsive. One clarinet fixed quickly. Two clarinets serviced. Clear on timings and costs.

May 14, 2025
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Rated 5 out of 5 stars

Fabulous Place

I’ve been going to Woodwind London to service my daughter’s flute for the past few years. They do a fantastic job, and are very skilled, knowledgeable and personable. Thanks.

May 8, 2025
Rated 5 out of 5 stars

fast, good communication, great repair job

dropped my sax from high enough that it needed quite a bit of work; the sax was all good after a week and a half, cost exactly what they said it would, and were fast to respond when asked about the progress of repair. definitely would go to again in the future & would recommend to others (even despite the hour-plus travel time)

March 20, 2025
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Rated 5 out of 5 stars

Excellent service

Excellent service! Urgently needed to get my children’s instruments fixed for an important concert and the service was available in short notice. Very professional, highly recommended.

March 24, 2025
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Rated 4 out of 5 stars

Helpful

Available with no waiting list. A minor tweak needed a return visit. Helpful.
Phone messages not always answered.

February 10, 2025
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Reply from Woodwind London

Hi David thanks for bringing the phone messsge issue to our attention, we have updated our messsge system now so it’s easier to keep on top of things,

Kind regards

Edward

Rated 5 out of 5 stars

A first class job from Slavena

Slavena did a first class job with a complete overhall of my precious Altus flute with cleaning, a full repad and key regulation. It plays beautifully.
I highly recommend her work.
Dan Lipman

January 16, 2025
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Reply from Woodwind London

Thanks Dan, happy to help

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Rated 5 out of 5 stars

Really great experience!

I had three saxophones serviced with Woodwind London and would highly recommend their services to everyone! They managed to do it quickly, at a reasonable price, and they now feel and sound so much better. Really grateful to them for all their help and the quick turn around.

January 15, 2025

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