WoolOvers Reviews 71

TrustScore 1 out of 5

1.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

I simply requested they send me 1 or 2 buttons for their ladies Lambswool crew neck cardigan-as I lost 2 buttons on second time wearing it. Maybe because these buttons are small metal ones- a bit heav... See more

Rated 1 out of 5 stars

I ordered two silkcotton cardigans a few weeks ago . All was on track for delivery but nothing arrived after teo weeks after several emails to woolivers it was discovered the order was lost . I was i... See more

Rated 1 out of 5 stars

I love wool, so I was really looking forward to receiving my order. It never arrived. The resolution process has been slow and painful. I had to wait a couple of days before even hearing back from som... See more

Rated 2 out of 5 stars

This should be a Case Study for "Customer Service" nightmare. They don't track the packages on Standard mail. And they chose to break my order of eighteen scarves and five sweaters into... See more

1.2

Bad

TrustScore 1 out of 5

71 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 5 out of 5 stars

Very good quality at a reasonable price

I find that the mix of merino and cashmere makes a very soft combination at a reasonable price. The style of the sweaters that I purchased are varied and well cut.
The website is very well laid out and the pictures and colors online give an accurate picture of what you get. The delivery was quick.
Thanks !
Francoise from Canada

December 23, 2012
Unprompted review
Rated 5 out of 5 stars

Informative lecture series on sex!!!

Now that I have your attention, I would like to sing the praises of Woolovers. Fab service, fab products and great communication. I received the sweater which I purchased to replace my neice's favorite, though Holey, sweater today. Great shipping time! I was concerned it wouldn't arrive on time for Christmas, but here it is with time to spare!
Unbelievable quality, soft, cuddly, wearable and I'm sure that now she can retire her old fave after a job well-done!
Thank you for teriffic service/products/prices, Woolovers!
And...Merry Christmas!

December 4, 2012
Unprompted review
Advertisement
Rated 5 out of 5 stars

Excellent service, beautiful sweaters

I really like my sweater (I am wearing it right now) and the sweater I got as a gift is beautiful!! The sweaters arrived quickly. Best of all the prices are really, super reasonable for the quality of the sweaters. Buy here!!

November 17, 2012
Unprompted review
Rated 5 out of 5 stars

How to please your partner!

I ordered the British wool pullover for my husband as a surprise--and upgrade to his wardrobe. He absolutely loves it! It fits well, looks very smart and is warm and cozy. He, and I, couldn't be more pleased. And the price was so reasonable, particularly as I was able to take advantage of the no shipping charge to Canada during September. This was the third item I have ordered recently from Woolovers and I am pleased with all of them.

November 2, 2012
Unprompted review
Advertisement
Rated 5 out of 5 stars

Excellent!

Awesome quality, great customer service, and reasonable prices. Simply the best. I purchased an aran zip sweater and it was exactly as described. The shipping took a while. But the wait was worth it. I'm impressed.

February 16, 2012
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look