Ordered some jackets 3 weeks ago - no sign . Nobody responds to emails or tel calls. This company has had my money £400+ since 9th September but no goods - AVOID
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See what reviewers are saying
Once again, WorkWear House have fulfilled their every promise. The items I ordered were exactly as described, the embroidery, as ever, was superlative, and the delivery was exactly when it said it wou... See more
Made the order, was emailed quickly to confirm a minor product detail change- kept updated right through the process by actual people and the goods came quick. Was let down by a previous supplier, so... See more
The items arrived quickly but one of the 12 Hi-Vis vests had poor print quality on it. Looks faded. **UPDATED - WorkWearHouse have apologised & promised to ship a replacement ASAP. Good customer se... See more
Company details
Information provided by various external sources
Wearyourlogo specialise in high-quality, smart and durable work wear, promotional clothing, uniforms, corporate clothing, school and team wear. Plus Hospitality and catering wear, Hi-visibility clothing, Footwear, PPE and First Aid, and an almost infinite range of polo and t-shirts . . . Everything from Aprons to Zip-up Sweatshirts via Teddy bears! We supply men’s, women’s and children’s wear in a huge range of sizes from mini to maxi!
Contact info
95a South Street, BN15 8AP, Lancing, United States
- 01903 505461
- service@workwearhouse.co.uk
- www.workwearhouse.co.uk
4.9
Excellent
633 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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See how their reviews and ratings are sourced, scored, and moderated.
Decent quality clothing at a reasonable…
Decent quality clothing at a reasonable price. This is a repeat order for new staff. The 3 year old polo shirts and soft shell fleeces worn by the other staff are still going strong!
November 27, 2018
Unprompted review
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Superb customer service and good…
Superb customer service and good communication along the way.
November 12, 2018
Unprompted review
5 Stars First class service
We use WorkWear House for all our personalised work wear and they provide a first class service.
November 10, 2018
Unprompted review
Efficient
Efficient, fast and friendly with a great range of products at sensible prices.
November 9, 2018
Unprompted review
Quality service and product
November 6, 2018
Unprompted review
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Always reliable and easy to get hold of…
Always reliable and easy to get hold of on the phone!
Thanks for the continued great service :)
November 2, 2018
Unprompted review
Excellent service & price as always
October 22, 2018
Unprompted review
very quick and fast delivery
October 2, 2018
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Did not receive the correct order
Did not receive the correct order , I received someone else’s order
September 17, 2018
Unprompted review
Ordered embroidered clothing from…
Ordered embroidered clothing from workwearhouse multiple times and it has always been to a high standard!
September 16, 2018
Unprompted review
Un-professional
I ordered and paid for some products - to then receive an email informing me of shipping etc.
To then receive an email saying the product I ordered doesn't come in the size (leg length) I required - why would you have the option to ORDER and then PAY for something they cannot fulfil?
Bad experience, won't use them again - took them 2 days to return my money - they were quick enough to take it however.....
September 10, 2018
Unprompted review
Reply from WorkWear House
Dear Keith
I am very sorry to hear that we were not able to fulfill your order and a shipment email was sent in error.
I have looked into this and can see that an email was sent within the hour to advise that the first email had actually been sent in error.
With regards to the product availability we do have a note on the website to advise that this product is not available in certain sizes for certain colours. I do appreciate that although the note is there the site does still allow the product to be ordered this is due to the drop down function and will be something we will look at improving in the near future.
"Additional Notes:*Tall leg only available in Navy"
We endeavor to process refunds as soon as possible and the card payment companies also take time to process these payments back and I believe two days is a very reasonable timescale.
Once again we are sorry you were not a satisfied customer on this occasion.
Kind regards
Liana
Workwearhouse.co.uk
First class and personal service thank…
First class and personal service thank you.
September 8, 2018
Unprompted review
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Excellent customer care
Excellent customer care, constantly in touch through out.
Very quick turn around.
September 7, 2018
Unprompted review
I keep returning again and again to…
I keep returning again and again to WorkWear House. Orders are always dealt with promptly, and delivered speedily. Personalisation service is fantastic. I now have three different designs made for me, and have never yet been disappointed with the standard of workmanship.
I have a further order being processed as this is written...
September 4, 2018
Unprompted review
Very small sizing
September 3, 2018
Unprompted review
Satisfied customer
As always, really good customer service, helpful people on the phone, great quality and competitively priced. Thank you!
September 3, 2018
Unprompted review
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Had to exchange a boiler suit
Had to exchange a boiler suit
Sent it 8 days ago still waiting for the new boiler suit to arrive
No acknowledgement to say it has been sent out as yet
August 25, 2018
Unprompted review
Reply from WorkWear House
Hi Mr Wilkins
Thank you for your review, I have looked into this further to see where things could have been improved for you.
Unfortunately the returned item was only received back with us on Friday 24th August so we were unable to process any exchange until this time. Your return and exchange were then processed immediately but due to yesterday being a bank holiday this will cause a slight delay.
As discussed with Mrs Wilkins earlier today we are hoping to be able to despatch the replacement item to you today.
We have a great customer service team here and will always do our best to resolve any issues that we are made aware of so please do contact us directly.
Kind regards
Workwearhouse
1st experience
5 stars: Excellent – no reservations, I would recommend this company to anyone.
August 15, 2018
Unprompted review
Good service nice and easy
Good service nice and easy . Nice girl on phone thank you order spot on
August 14, 2018
Unprompted review
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