World Waze Reviews 319

TrustScore 2 out of 5

1.8

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Review summary

Created with AI, based on recent reviews

Evaluating 33 reviews, most reviewers were unhappy with their experience overall. Many people found the app's user experience to be poor, citing issues with erroneous directions, lack of an English voice option, and difficulties in exiting or turning off the app without it continuing to use data. Customers frequently reported that the app led them on illogical or inefficient routes, sometimes resulting in increased travel time, fines, or getting stuck in difficult situations. Some people were dissatisfied with the app's navigation, noting that it often suggested routes that were longer or took them through heavy traffic, even when more direct options were available. Reviewers also mentioned instances where the app directed them to incorrect locations or onto unsuitable roads, such as cycle-only streets or unpaved tracks.

What people talk about most

Application

People report negative experiences with the app. Many reviewers express disappointment, stating that the app... See more

Location

Reviewers mention ambiguous feedback about location. Some customers praise the app for finding quicker... See more

User experience

Customers consistently note negative experiences with user experience. Many reviewers describe the app as... See more

Reviews shaping this summary

Rated 2 out of 5 stars

I wanted to go from Samoens to Flaine in the Haute Savoie region of the French Alps. The directions given took me the exact opposite direction for about an hour. Thinking this is just one error due si... See more

Rated 2 out of 5 stars

Not user friendly. Particularly annoying that they have made it as difficult as possible to come out of the app/turn off without still using data in it.

Rated 2 out of 5 stars

Look at the ratings, 60% hate and give It one star or lower if they could. Come on WAZE listen to the people!! It could be really good, except for the following: No English in English voice, only Ame... See more

Rated 2 out of 5 stars

For the second week running, Waze has driven me into an accident and motorway closure. Absolutely shocking. I will be deleting the app and using Google maps / satnavs going forward if I ever start... See more


Company details

  1. Software Company
  2. Software Vendor

Information provided by various external sources

waze is a free mobile navigation application for your iphone or android that allows drivers to build and use live maps, real-time traffic updates and turn-by-turn navigation to improve their daily commute


Contact info

1.8

Poor

TrustScore 2 out of 5

319 reviews

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Rated 1 out of 5 stars

Really really poor navigation app

Really really poor navigation app. Constantly sends me into terrible traffic issues causing huge delays. And this becomes even more frustrating when others I know travel the same journey but arrive at destination way ahead of me, simply because they have used a different navigation service.. Bye bye Waze..!!

November 4, 2021
Unprompted review
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Rated 1 out of 5 stars

Used this for a whole now but todya has…

Used this for a whole now but todya has enough as it takes you seriously wrong ways and tells you to it's the quickest. 2 hours on a journey that takes me 45 mins is wrong. I ditched it in the end as just taking me around the houses, so went my normal way or is be 3 hours getting home. Dont use avoid this app.

October 28, 2021
Unprompted review
Rated 3 out of 5 stars

Waze used to be really good

Waze used to be really good. More recently, it has gotten me lost and sent me on wild goose chases. I still use it as my go-to GPS but I’m more likely to verify the route by using a different GPS app and comparing them.

September 22, 2021
Unprompted review
Rated 1 out of 5 stars

If you want to ruin your car use Waze

If you want to ruin your car, get taken down tiny roads so narrow you have to bring your mirrors in, and there’s a grass mound in the middle of the road through such little use, pot holes and little more than a dirt track…

Use Waze.

I used it today and it took me 45 minutes to do 6 miles, Waze tried to take me down closed country roads, your arrival time then takes three times longer as it diverts you down more and more single track country lanes. Awful experience.

In fact all afternoon It took me on dreadful minor single track roads and I barely hit an A or B road, if I did it very soon turned me off down a single track road again. Every turn was worse and worse and it seemed like it was avoiding decent roads at any cost.

September 8, 2021
Unprompted review
Rated 1 out of 5 stars

Waze routinely miscalculate the time to…

Waze routinely miscalculate the time to destination by an astounding 30%. It’s calculation is based on the traffic conditions at the destination at the time of departure rather than using easy to access data on what the traffic pattern is historically along the way to the destination at the time your car will be there. For example, every Sunday afternoon the time of arrival to Manhattan is calculated based on the time of departure, rather than taking into account the traffic jam up that occurs every Sunday late in the afternoon into the evening going into Manhattan. It also comes up with byzantine ways to avoid the traffic, which add 10 to 15 minutes to the time the trip would have taken if one had just stayed on the straight and narrow. It is a terrible app.

August 30, 2021
Unprompted review
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Rated 5 out of 5 stars

Absolutely fantastic

Absolutely fantastic, helped me so much in Cornwall. I have used google maps and tom tom but waze is the best 5Star

August 14, 2021
Unprompted review
Rated 2 out of 5 stars

Appallingly complex and unintuitive ui

Appallingly complex and unintuitive ui. Trying to store and access frequent locations is far too hard. Thousands of unexplained icons all over the map. Nowhere online explains them. And the speech recognition buries the exact match way down the list so you have to scroll to get to the exact text it recognised. Uninstalled.

August 3, 2021
Unprompted review
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Rated 1 out of 5 stars

Unreliable and leads you to traffic

Used to be a great app
It is now the worst app for navigation! It leads me to traffic and will take me on the longest route, I’ve tested it a few times and because I know shortcuts myself I’be had to use my own initiative because this app is so unreliable and will make you late everywhere you go? Do not know what’s happened to it because it used to be good but it’s shocking now. Don’t bother with it! Waste of time

June 20, 2021
Unprompted review
Rated 1 out of 5 stars

Worst app ever!

Worst app ever!! Took me over 2 hours to travel from Andover to Bristol a journey which is 90 minutes tops! One star for having Boy George directing me but I think even he got fed up of the sound of his own voice by the end!! App deleted and Google maps reinstated!

June 3, 2021
Unprompted review
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Rated 2 out of 5 stars

Waze was good in the beginning

Waze was good in the beginning. Now, is rubbish app. Not accurate, can't find a destination. Navigate me through small roads, however, is not traffic on the main road. It seems waze is using customers to discover new roads for them. Switching off sometimes. Refreshed but still doing it. Not recommended unless you really desperate. Back to Google maps.

May 20, 2021
Unprompted review
Rated 1 out of 5 stars

Waze made me lose at least 2 hours

Waze made me lose at least 2 hours in the trafficon Friday. It was an extraordinary day, Blackwall Tunnel was closed. But these are the times you really need an app to assist you. It totally failed. Sent me to nowhere and took me back all the way. It always showed 40 something minutes to home which took 4,5 hours at the end. No asisstance, no correct information. You can see the difference between being cute and being useful.

April 12, 2021
Unprompted review
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Rated 1 out of 5 stars

Waze was terrible

Waze was terrible, sat in traffic for 2 hours because of accident on 75 north in Florida today. Was never given an alternative route.

March 31, 2021
Unprompted review
Rated 2 out of 5 stars

Covid unconscious programming

Waze is an excellent app although it's mistaken sometimes, as if it's lost it's way 😁 Think it has to do with the satellite connection.
What's really bothering me are the covid adds. Really, it is all about unconscious programming and nothing else. It is really sad that even Waze is into this.

March 10, 2021
Unprompted review
Rated 1 out of 5 stars

Arguably the worst app available

Arguably the worst app available. Trying to get home from SE1 currently and you have literally sent me all over south London, into every single piece of roadworks on the south circular. Switching back over to Google Maps and deleting whatever this is. Wish I had more arms so I could give you more thumbs down. Trash.

February 25, 2021
Unprompted review

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